Lavande Hotel (Shenzhen Baoan International Airport)

Lavande Hotel (Shenzhen Baoan International Airport) Reviews

Lavande Hotel (Shenzhen Baoan International Airport)

No.5009 Bao'an Avenue, Bao'an District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Lavande Hotel (Shenzhen Baoan International Airport)
Lavande Hotel (Shenzhen Baoan International Airport)Lavande Hotel (Shenzhen Baoan International Airport)Lavande Hotel (Shenzhen Baoan International Airport)
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Lavande Hotel (Shenzhen Baoan International Airport) Guest Reviews

4.6/5
Very Good
5606 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(5606)
Positive reviews(5411)
Reviews with photos/video(478)
Offers pick-up/drop-offs(1290)
Friendly front desk staff(746)
Close to airport(743)
Easy to get around(694)
Convenient location(671)
Delicious breakfast(195)
Average sound insulation(158)
Perfect for business trips(114)
Negative reviews(195)
JamesYee
Cozy Queen Room
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Dec 8, 2024
Nearby airport good location very clean
Response from Property: Dear guest, hello: Thank you for choosing to stay at Lavande Hotel Shenzhen New Passenger Terminal Branch. I am very happy to receive your recognition and praise for the hotel's service and geographical environment. All rooms in Xiaoli are equipped with intelligent voice guest control System, lavender's calming aromatherapy, provides you with a comfortable environment and high-quality services. At the same time, it is equipped with independently controlled inverter air conditioners, 50-inch LCD TVs, Minibar refrigerators, electric kettles, hair dryers and other facilities to give you the most comfortable stay experience. It is also equipped with airport shuttle services, independent parking lots, 24-hour self-service laundry rooms, etc. A series of facilities and equipment, the hotel aims to provide guests with comfortable, comfortable and convenient services. To provide a wonderful accommodation experience, Xiaoli and other members of the team will continue to provide you with considerate and thoughtful professional services to make your trip perfect. Sincerely looking forward to your next visit!
Dreamzzz
Cozy 2-bed Room
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 21, 2024
Having a hot drink (just light tea) during check in and easy access to a pot of fruits/tiny snacks, a coffee/tea dispenser were v nice touches. Missed the free (we think) breakfast - forgot n don’t think staff said anything as well. Slept well but we notice theres a window that’s kept open for ventilation, and the hotel is right next to a petrol station and open canal (no smells noted). Best part is the free shuttle bus to n fro airport - earliest was 520am (which we needed) & they even gave us a wake up call. First shuttle was packed on this trip - pls register the day before, we were glad we did.
Response from Property: 尊敬的賓客，您好:非常感謝您選擇入住麗楓酒店·深圳新客運大樓店，也十分感謝您對我們團隊成員的認可以及五星好評。麗楓酒店·深圳新客運大樓店位於深圳機場寶安大道5009號，距離機場僅3.3公里，約15分鐘車程，酒店配有專車機場接送、非常方便。還配有獨立停車場、24小時自助洗衣房等一系列設施設備、房間設施、配置及運營服務都很用心、期待讓每一個蒞臨的客人都能體會到親切友好、物超所值的品牌精神和理念。酒店有營養豐盛的早餐、清香的花茶，為您的旅途帶來家的感覺，所有房間配有智能語音客控系統，為您提供方便快捷的優質服務。同時配套獨立控制的變頻空調、50寸液晶電視機、 Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗，再次感謝您的本次入住，小麗以及團隊成員歡迎您的再度光臨。
Anthony
Cozy Queen Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 3, 2024
Clean modern hotel. Good for being close to the airport with a shuttle service that is free.
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for Xiaoli, because of you, Xiaoli’s family is happy, and look forward to meeting you again
KOK HOUR LIAU
Cozy 2-bed Room
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 7, 2024
Great Location and Room is Huge
Response from Property: 感謝小主您對小麗家各方面的認可，但是我們知道距離您心目中的全五分標準還有一定的差距，我們會繼續努力的，祝：開心每一天哦。
Pang Hok Moi
Cozy Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Good service and frequent shuttle service to airport and helpful courtesy staffs
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
Guest User
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Overall is good. Provide shuttle to airport. Punctual.
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
Jorick
Cozy Queen Room
Stayed in Mar 2024
Business travelers
1 review
1.5/5
Posted on Apr 26, 2024
Not a nice experience. The hotel is located directly on a busy road. After seeing the room, and hearing the noice inside the room (even with the windows closed) I asked the staff if there was a room available on the other side of the hotel (the backside is not located at the road). This because I'm a really light sleeper and I'm not good with noice during the night. There was a room free, but only with two beds. I could have it but had to pay (quite a lot) extra money for this. I find it regretful that the hotel rather has it's customer have a bad night sleep, than offer something extra for the customer (which doesn't cost them anything, the other room was available and was not used for the night). Besides this the internet was poor. Also in their pictures they show pool table and gym, but they are not at the hotel.
Response from Property: Dear guest: We regret that we could not meet your expectations. Please allow us to express our sincerest apologies to you. I am very grateful that you are willing to give us feedback on your stay. It is precisely because of customers like you that our Lavande has reached a new high point. We sincerely welcome you to visit Lavande Hotel again in the near future to test our results. I wish you a safe journey and all the best!
China Lover
Deluxe King Room
Stayed in Dec 2023
Business travelers
7 review
3.7/5
Posted on Jan 10, 2024
Minibar fridge was disconnected and lighting setup was teally not convenient with a ceiling lamp ON which was really bothering.
Response from Property: Dear guest, hello: Thank you for choosing to stay at Lavande Hotel Shenzhen New Passenger Terminal Branch. I am very happy to receive your recognition and praise for the hotel's service and geographical environment. All rooms in Xiaoli are equipped with intelligent voice guest control System, lavender's calming aromatherapy, provides you with a comfortable environment and high-quality services. At the same time, it is equipped with independently controlled inverter air conditioners, 50-inch LCD TVs, Minibar refrigerators, electric kettles, hair dryers and other facilities to give you the most comfortable stay experience. It is also equipped with airport shuttle services, independent parking lots, 24-hour self-service laundry rooms, etc. A series of facilities and equipment, the hotel aims to provide guests with comfortable, comfortable and convenient services. To provide a wonderful accommodation experience, Xiaoli and other members of the team will continue to provide you with considerate and thoughtful professional services to make your trip perfect. Sincerely looking forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Dec 2023
Travel with friends
25 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Conveniently located (close to shops and food), the staff was very friendly and everyone was very receptive, shower had good water temperature and water pressure, the bed was comfortable (not too firm and not too soft, so just right), and great value! Would recommended to future travelers.
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 5, 2024
Perfect for a one night stay if you are going to the airport. For a normal stay could be a little noisy - you can hear planes departing and they do so every minute in the morning
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
Anonymous User
Deluxe 2-bed Room
Stayed in Nov 2023
Family
6 review
4.0/5
Very Good
Posted on Jan 2, 2024
Hotel is close to Shenzhen airport, surroundings looks alittle rural but still ok. Hotel room has a Xiao AI bot to play with!!
Response from Property: 尊敬的賓客，您好:非常感謝您選擇入住麗楓酒店·深圳新客運大樓店，也十分感謝您對我們團隊成員的認可以及五星好評。麗楓酒店·深圳新客運大樓店位於深圳機場寶安大道5009號，距離機場僅3.3公里，約15分鐘車程，酒店配有專車機場接送、非常方便。還配有獨立停車場、24小時自助洗衣房等一系列設施設備、房間設施、配置及運營服務都很用心、期待讓每一個蒞臨的客人都能體會到親切友好、物超所值的品牌精神和理念。酒店有營養豐盛的早餐、清香的花茶，為您的旅途帶來家的感覺，所有房間配有智能語音客控系統，為您提供方便快捷的優質服務。同時配套獨立控制的變頻空調、50寸液晶電視機、 Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗，再次感謝您的本次入住，小麗以及團隊成員歡迎您的再度光臨。
Jerry D
Cozy 2-bed Room
Stayed in Oct 2023
Business travelers
26 review
4.5/5
Great
Posted on Jan 3, 2024
Best hotel near sz airport. Have shuttle bus to airport also.
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
EvoFunk
Family-friendly Family Room
Stayed in Jun 2023
Family
13 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Comfortable and convenient. We did not have breakfast, so unable to comment on this. The family room was spacious.
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
XINDONG
Cozy Queen Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Comfortable and nice location in SZ for air traveling
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！
aqelksa
Cozy Queen Room
Stayed in Sep 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Near airport
Response from Property: 尊敬的賓客，您好:感謝您選擇入住麗楓酒店·深圳新客運大樓店，很高興收到您對酒店的服務及地理環境的認可與讚揚，小麗的所有房間都配有智能語音客控系統，薰衣草的安神香薰、為您提供舒適的環境以及優質的服務。同時配套獨立控制的變頻空調、50寸液晶電視機、Minibar冰箱、電熱水壺、吹風機等設施，給您最舒適的入住體驗、還配有機場專車接送服務、獨立停車場、24小時自助洗衣房等一系列設施設備、酒店旨在為客人提供愜意、舒適、方便的服務。提供美好的住宿體驗，小麗及團隊其他人員將持之以恆，為您帶來貼心周至的專業服務，讓您的旅途盡善盡美。誠摯期待您的下次光臨！