Linghang Garden Hotel (Shenzhen Daqianli Pingzhou Subway Station) Reviews

Response from Property: Our distinguished guests: Hello! Strong recommendation is the five-star praise. The five-star praise makes us work harder and pay more, do a good job of service, and thank you! The hotel is located at exit b of Pingzhou subway station of Metro Line 1. It is close to Bao'an sports center. Within a 10 minute walk, there are daqianli commercial center, Tianhong shopping mall, times city commercial center, Haidilao hot pot, Xinhu Road Food Street, etc. the hotel uses first-class brand shampoo, body wash, hand sanitizer, hair conditioner and special hand washing liquid, The hanging garden has a free washing machine and a place to dry clothes, which makes it more convenient for you. The guest room provides a free trial of farmer's spring water, and it is our responsibility and obligation to ensure your quality of life; The massage chair in the gym on the first floor is free to use with the room card; The foot Road on the second floor is a super regular legal business place, and the residents can enjoy free use of the sweat steaming room; Breakfast in the cafeteria on the seventh floor is free (7:00-10:00, continuous supply for 3 hours), billiards and table tennis in the sky garden are free, and drinks are free throughout the venue. Welcome to pay! We look forward to your coming to our hotel again and continue to provide us with valuable opinions and suggestions! Breakfast buffet is available in the breakfast room; The hotel provides free parking service! Sincerely wish you and your family happiness

Response from Property: Dear Mr. Lin, our distinguished guest: We are deeply sorry that you were not satisfied with your stay. A. Regarding the hair problem, we will strengthen management and require the waiters to strengthen the hair treatment of the protective pads and other parts that do not touch the guests when changing the hair for each guest. B. The hotel is a service industry. Although the hotel industry has been sluggish in recent years and it is really difficult to make money, we have not changed our original intention. Since the service is completed by people, we apologize to you for the aspects that were not done well and guarantee improvement. We will also hold the responsible persons accountable and punish them accordingly. C. Any colleague in the hotel is provided with food (four meals) and accommodation (with air conditioning and hot water) in an apartment. The average salary is higher than the average salary of full-time graduates. If they do not work hard to do their job well, they are really sorry for this job. The hotel will let colleagues who do not work hard find better jobs. Thank you for your stay! D. We apologize to you again for our problems. E. Free ice cream is available 24 hours a day on the first floor (comparable to mid-to-high-end ice cream on the market). The average daily consumption of ice cream is more than 150 servings. F. We use genuine raw materials and do not add any other additives. All of these are free. G. Let me say something unrelated to this review: the shampoo, shower gel, conditioner, hand sanitizer, etc. in our room are first-line brands. H. Except for the room fee, everything else is provided free of charge. I. Linghang Garden Hotel is very cost-effective. We look forward to your visit again. Sincerely wish you and your family: happiness and health!!!

Response from Property: Dear valued guests, we are deeply sorry that we failed to satisfy you during this stay. A. Our hotel will complete a comprehensive upgrade and renovation within this year. By then, the hotel hardware will be renovated and there will be no defects after use. B. Some spots on the wall are caused by guests' use and cannot be scrubbed off. We did not find any odor during our inspection. C. We apologize to you again for our existing problems. D. Free ice cream is provided 24 hours a day on the first floor (comparable to mid-to-high-end ones on the market). The average daily consumption of ice cream exceeds 150 portions. E. We use genuine raw materials and do not add any other additives. These are still free. F. Free steaming is also provided on the second floor of the hotel, and steaming clothes are also provided free of charge. There is no other hidden consumption. G. Let me say something unrelated to this comment: the shampoo, shower gel, conditioner, hand sanitizer, etc. in our room are first-line brands. H. Except for the room fee, everything else is provided free of charge. I. It is not that the five-star hotel cannot afford it, but that the Linghang Garden Hotel is more cost-effective. We look forward to your visit again and sincerely wish you and your family: happiness and health! ! !

Response from Property: Dear guests from Russia, hello, this stay does not suit you, we are deeply guilty, first of all, congratulations to your country and President Putin. We also have special respect for the nicest people of our country, so we give them the best prices (but for the hotel side it is a selling price at a loss) and our people welcome them. Our hotel this "privilege room" has a special marking, which requires the provision of relevant documents, the Chinese mark is very clear, maybe traveling abroad, the web page is not clearly marked, maybe you look at the Chinese page without much attention, in short speaking, to your inconvenience, we apologize again, you booked this special room to check in, the front desk only symbolically charges 10 yuan (the total amount you pay for the hotel is still a loss-making sale), it may also be a colleague's check-in registration for recognition of Russians, you can see the actual selling price of a room for three in the hotel, the hotel reception is very friendly in processing your accommodation orders, thank you for the shortcomings, Understanding and inclusiveness. A、We have free desserts: double leather milk pudding, roasted cocoa, with white sugar and Xinjiang raisins (Xiaobian I pass, I will dig a spoon, let go, slowly steal), daily dessert consumption more than 120 copies, B, first floor 24 hours to provide free ice cream (can be compared with the middle and high level of the market), ice cream daily consumption of more than 150 units, C, these raw materials we use authentic products, do not add any other additives, these are still free, D, second floor the hotel also offers free sweat, as well as free steam, other non-implicit consumption E, E, E Thus, to say one more thing not related to this comment and answer: shampoo, shower gel, hair conditioner, hand cleanser etc. in our room are first-line brands (not many hotels to use, small workshops produce their own filling, hair washing astringent type ha), except for the room fee, everything else is free; F、 Not a five-star hotel can not afford accommodation, this is a pilot garden hotel more economical, looking forward to your return visit, sincerely wish you and your family: happiness and prosperity!!

Response from Property: Hello, our valued guests: We are deeply sorry that you were not satisfied with your stay this time. A. Our hotel will complete a comprehensive upgrade within this year, and the price will also increase a little bit by then. B. As for the other things you mentioned We won’t reply to the question here. I hope you can understand, because your starting point is different. The starting point of your comment is: you want to get free room for that night. It’s true that the hotel is in the service industry, but the hotel will never let others take advantage of it. Take advantage of us, this will destroy the precious wealth left by our ancestors. C. You two had a quarrel that night, and the beautiful woman came to the hotel to check in in the early morning. More than two hours later, the young man came to the hotel to pick up the beautiful woman, and then gave the room card I left it at the front desk (we checked the surveillance that night, and there was no explanation to the front desk. The hotel usually treats guests as out of town, and they don’t want to bring their room cards, so they left them at the front desk temporarily) and went out together. The next day you wanted to cancel the order. As a hotel investor, would you agree to such an operation? The hotel industry has been very difficult in the past few years, and house prices have long been lower than the breakeven price. Although our hotel's occupancy rate is high, we still lose money every month, but what we want to say more is: A gentleman loves money and gets it wisely; It is difficult for a good person to do bad things, and it is difficult for a bad person to do good things. D. We apologize to you again for the problems we have. E. We provide free desserts: double skin milk, pudding, and roasted grass jelly, with White sugar and Xinjiang raisins (the editor always scoops up a spoon when passing by, puts it in his hand, and eats it slowly). The average daily consumption of desserts is more than 120 servings. F. Free ice cream is provided 24 hours a day on the first floor (can be compared with the mid-to-high-end ones in the market) Comparable to), the average daily consumption of ice cream exceeds 150 servings. G. We use genuine raw materials and do not add any other additives. These are all free. H. Free steaming is also provided on the second floor of the hotel. Free steaming is also provided. There is no other hidden consumption. I. Let me say one more thing that is not related to this review reply: the shampoo, shower gel, conditioner, hand sanitizer, etc. in our room are first-line brands (not used by many hotels, The small workshop produces and fills it by itself, which makes it feel astringent after washing your hair.) However, it is really not recommended to use the two free mineral water bottles provided in the room to drink all our shampoo and shower gel without waste. For this Although we don’t object to this kind of behavior, we really don’t advocate it, because except for the room fee, everything else is provided free of charge; J. It’s not that you can’t afford to stay in a five-star hotel, but the Pilot Garden Hotel is more cost-effective. We look forward to seeing you again Come here and sincerely wish you and your family happiness and health! ! !

Response from Property: Our distinguished guests: Hello! Seeing your five-star praise, we are in tears. The five-star praise makes us work harder and pay more, provide good service, and thank you! The hotel is located 8 minutes' walk from Exit B of Pingzhou Subway Station on Metro Line 1, near Baoan Sports Center. There are Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hot Pot, Xinhu Road Food Street, etc. within a 10-minute walk nearby. The hotel uses first-line brand shampoo, shower gel, hand soap, conditioner, and hand-washing laundry detergent of family size. The sky garden has free washing machines and places for drying clothes, which makes you more convenient. The guest rooms provide free drinking Nongfu Spring water. It is our responsibility and obligation to ensure your quality of life; the massage chairs in the gym on the first floor can be used free of charge with room cards; the foot massage on the second floor is a formal business place, and guests can enjoy free use of the sweat steaming room; guests can enjoy member discounts for foot bathing and massage; breakfast is free in the buffet restaurant on the seventh floor (7:00-10:00 in the morning, for 3 consecutive hours), billiards and table tennis in the sky garden are all free, and drinks are free throughout the venue. Welcome to taste! We look forward to your visit to our hotel again and continue to provide us with valuable opinions and suggestions! Our branch (Linghang Boutique Hotel) is located at No. 5004 Baoan Avenue. The hotel is only a 10-minute drive from Shenzhen Baoan International Airport T3 Terminal. It provides 24-hour free airport pick-up and drop-off service, free buffet breakfast in the breakfast room, and free parking service. Sincerely wish you and your family: happiness and health!!!

Response from Property: Our valued guests: Hello! We burst into tears when we saw the five-star praise you gave us. The five-star praise makes us work harder and give better service, and we are grateful to you! The hotel is located an 8-minute walk from Exit B of Pingzhou Metro Station on Metro Line 1, close to Bao'an Sports Center. Within a 10-minute walk there are Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hotpot, Xinjiang Hu Road Food Street, etc., the hotel uses first-line household brand shampoo, shower gel, hand soap, conditioner, and special laundry detergent for hand washing. The sky garden has free washing machines and places to dry clothes, making it more convenient for you. Rooms It is our responsibility and obligation to provide free drinking Nongfu Spring water to ensure your quality of life; the massage chairs in the gym on the first floor are free to use with your room card; the footpath on the second floor is a formal business place, and residents can enjoy free use of the steam room; Guests can enjoy membership discounts for foot massages and massages; breakfast is free in the seventh-floor buffet restaurant (7:00-10:00 a.m., 3 consecutive hours), billiards and table tennis in the sky garden are free, and drinks are free. Welcome Compensation! We look forward to your coming to our hotel again and continuing to provide us with your valuable comments and suggestions! Our branch (Linghang Boutique Hotel) is located at No. 5004, Bao'an Avenue. The hotel is only a 10-minute drive from the T3 Passenger Terminal of Shenzhen Bao'an International Airport. It provides 24-hour free airport transfer service, free buffet breakfast in the breakfast room, and free parking service. . I sincerely wish you and your family happiness and health! ! !

Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. A. "Although it is an old hotel, the internal equipment needs to be improved. The interior lighting of this house is obviously insufficient and too dim." Regarding the facilities, we will complete the update within this year. At present, two model rooms have been completed and the latest ones are being confirmed. The best construction plan; B. "In addition, the dining area is on the top floor - the sky garden, which is a highlight. However, there are few indoor seats, so when there are too many people, the guests who arrive later must dine alfresco, but in case of emergency "If it suddenly rains heavily, it will cause unnecessary accidental injuries to the guests." It is our fault that we did not let you fully understand this. a. There is a multi-functional hall that can accommodate 200 people 2 meters away from the entrance of our restaurant. We tested it before However, when it doesn’t rain in the sky garden and the weather is not hot, guests will not go to the multi-functional hall to dine, but will choose to dine in the sky garden. b. So later we formed a “bad” habit. When the weather in the sky garden is comfortable and it doesn’t rain, , the multi-functional hall will not be opened as a backup restaurant for the breakfast room. In short, due to our shortcomings, we apologize to you again, thank you for your understanding and tolerance, and wish you and your family: happiness and health!

Response from Property: Our distinguished guest of "Grandpa Niu in Building No. 2" (user name when commenting: Grandpa Niu in Building No. 2): You gave us 7 negative reviews in one day on March 9th. Including today's negative review, the total Given 9 negative reviews, the editor has copied and sorted the content of your reviews on the 9th as follows: 1. Breakfast is okay, 2. Breakfast is okay, 3. Breakfast is okay, 4. Breakfast is okay, 5. Except for the erratic price, everything else is pretty good. The breakfast is not bad. 6. Except for the erratic price, everything else is pretty good. The breakfast is quite rich by the standard of 15 yuan (I forgot to take a photo. Their fried rice noodles with bean sprouts are quite delicious). 7. This hotel is relatively cost-effective, otherwise I wouldn’t have stayed for half a month. However, I suggest you place an order early if you want to extend your stay. The fewer rooms, the more expensive it will be, regardless of whether you are extending your stay in the original room or not. of. Sometimes I place an order a day in advance, but the hotel lowers the price again in the afternoon. If the price is reduced by only a few yuan or ten yuan, people are too lazy to cancel. If it goes up by 20 or 30 yuan, I will let you renew. Even if the price is reduced, you will not be refunded. I don’t know if Ctrip cares about the price difference. The above 7 items, A. The previous reply has been corrected, and this article is deleted here. B. After staying here for so long, we are so unhappy, and we come here to vent online. We feel deeply guilty. The purpose of staying in a hotel is to be happy: you can come and go freely, and you can stay. Feel free, there is no need to embarrass yourself. C. For every negative review you give, the hotel management will write a rectification report to the company. Do you think it is difficult for us to work as workers? D. Your comments are due to the editor's limited talent and limited knowledge. , I dare not reply rashly, please forgive me, I hope that the guests who read the comments in the future can help me to reply, and I hope to get your tolerance and understanding. I wish you happiness and peace. E. Add one more thing, we will not check the privacy of the guests. Yes, I definitely didn’t know which customer’s review it was when I replied before, so I could only reply based on your text based on the beauty (I didn’t know before, but today you reviewed your age and gender on other platforms, so we knew you were a beauty) , please understand!

Response from Property: Dear distinguished guests, hello! We are deeply touched by your 5-point praise. Our hotel is located 8 minutes' walk from Exit B of Pingzhou Subway Station on Metro Line 1, near Baoan Sports Center. Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hotpot, Xinhu Road Food Street, etc. are all within a 10-minute walk. The hotel has its own free parking lot. The guest rooms provide first-line brand shampoo, shower gel, hand soap, conditioner, hand-washing special laundry detergent, and Nongfu Spring mineral water. Free self-service ice cream on the first floor, free use of treadmills on the second floor with room cards; the second floor is a professional foot massage area, which can provide guests with high-quality foot baths and regular massage services for full body relaxation. Guests can enjoy free use of sweat steaming rooms; guests can enjoy member discounts for foot bathing and massage with room cards. Free breakfast in the buffet restaurant on the seventh floor (7:00-10:00 a.m., for 3 consecutive hours). The sky garden on the seventh floor also provides free washing machines, drying areas, rest areas, table tennis, and billiards. We will definitely live up to your expectations and keep working hard, and look forward to having a perfect surprise every time you stay~

Response from Property: Our distinguished guests: Hello! We look forward to your five-star praise. Our hotel has planned to renovate the walls in layers this year. It is true that different guests staying in the hotel have damaged the wall coverings for various reasons (for example, a child spilled Coke on the wall, and we can only clean it with all our strength. It is not realistic to replace the wallpaper with a small flaw). The hotel will not ask the guests for compensation, but silently bear it. We only do a small repair once a year and a big replacement every three years, always keeping it updated. In short, we look forward to the tolerance and understanding of the guests. We will work hard to improve the shortcomings, and we will also work harder and pay more to provide good service. Thank you for being there! The hotel is located 8 minutes' walk from Exit B of Pingzhou Subway Station on Metro Line 1, near Baoan Sports Center. There are Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hotpot, Xinhu Road Food Street, etc. within a 10-minute walk. The hotel uses first-line brand shampoo, shower gel, hand soap, conditioner, and hand-washing laundry detergent of family size. There are free washing machines and drying places for clothes in the sky garden, which makes you more convenient. The guest rooms provide free drinking Nongfu Spring water. It is our responsibility and obligation to ensure your quality of life; the massage chairs in the gym on the first floor can be used free of charge with room cards; the foot massage on the second floor is a formal business place, and guests can enjoy free use of the steam room; guests can enjoy member discounts for foot bathing and massage; breakfast in the buffet restaurant on the seventh floor is free (7:00-10:00 in the morning, for 3 consecutive hours), billiards and table tennis in the sky garden are all free, and drinks are free throughout the venue. Welcome to taste! We look forward to your visit to our hotel again and continue to provide us with valuable opinions and suggestions! Our branch (Linghang Boutique Hotel) is located at No. 5004, Baoan Avenue. The hotel is only a 10-minute drive from Shenzhen Baoan International Airport T3 Terminal. It provides 24-hour free airport shuttle service, free buffet breakfast in the breakfast room, and free parking service. Sincerely wish you and your family: happiness and health!!!

Response from Property: Our valued guests: Hello! We look forward to your five-star praise. Thank you for your careful appreciation and very pertinent comments. We will work hard to improve the shortcomings and work harder to provide good service. Thank you for having you! The hotel is located 8 minutes' walk from Exit B of Pingzhou Subway Station on Metro Line 1, near Baoan Sports Center. There are Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hotpot, Xinhu Road Food Street, etc. within a 10-minute walk. The hotel uses first-line brand shampoo, shower gel, hand soap, conditioner, and hand-washing laundry detergent of family size. There are free washing machines and drying places for clothes in the sky garden, which makes you more convenient. The guest rooms provide free drinking Nongfu Spring water. It is our responsibility and obligation to ensure your quality of life; the massage chairs in the gym on the first floor can be used free of charge with room cards; the foot massage on the second floor is a formal business place, and guests can enjoy free use of the steam room; guests can enjoy member discounts for foot bathing and massage; breakfast in the buffet restaurant on the seventh floor is free (7:00-10:00 in the morning, for 3 consecutive hours), billiards and table tennis in the sky garden are all free, and drinks are free throughout the venue. Welcome to taste! We look forward to your visit to our hotel again and continue to provide us with valuable opinions and suggestions! Our branch (Linghang Boutique Hotel) is located at No. 5004, Baoan Avenue. The hotel is only a 10-minute drive from Shenzhen Baoan International Airport T3 Terminal. It provides 24-hour free airport shuttle service, free buffet breakfast in the breakfast room, and free parking service. Sincerely wish you and your family: happiness and health!!!

Response from Property: Dear distinguished guests, hello! We are deeply touched by your 5-point praise. Our hotel is located 8 minutes' walk from Exit B of Pingzhou Subway Station on Metro Line 1, near Baoan Sports Center. Daqianli Commercial Center, Tianhong Shopping Mall, Times City Commercial Center, Haidilao Hotpot, Xinhu Road Food Street, etc. are all within a 10-minute walk. The hotel has its own free parking lot. The guest rooms provide family-sized first-line brand shampoo, shower gel, hand soap, conditioner, hand-washing special laundry detergent, and Nongfu Spring mineral water. Free self-service ice cream on the first floor, free use of treadmills on the second floor with room cards; the second floor is a professional foot massage area, which can provide guests with high-quality foot baths and regular massage services for full body relaxation. Guests can enjoy free use of sweat steaming rooms; guests can enjoy member discounts for foot bathing and massage with room cards. Free breakfast in the buffet restaurant on the seventh floor (7:00-10:00 a.m., for 3 consecutive hours). The sky garden on the seventh floor also provides free washing machines, drying areas, rest areas, table tennis, and billiards. We will definitely live up to your expectations and keep working hard, and look forward to having a perfect surprise every time you stay here~