Shanshui Trends Hotel (Shenzhen Huaqiangbei)

Shanshui Trends Hotel (Shenzhen Huaqiangbei) Reviews

Shanshui Trends Hotel (Shenzhen Huaqiangbei)

No.9 Huafa North Road, Futian District, Shenzhen, Guangdong, 518031, ChinaView Hotel Details
Shanshui Trends Hotel (Shenzhen Huaqiangbei)
Shanshui Trends Hotel (Shenzhen Huaqiangbei)Shanshui Trends Hotel (Shenzhen Huaqiangbei)Shanshui Trends Hotel (Shenzhen Huaqiangbei)
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Shanshui Trends Hotel (Shenzhen Huaqiangbei) Guest Reviews

4.4/5
1139 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1139)
Positive reviews(1089)
Reviews with photos/video(233)
Delicious breakfast(108)
Easy to get around(82)
Friendly front desk staff(71)
Close to metro(34)
Stayed multiple times(23)
Tasty restaurant(14)
Delicious buffet(9)
Loved the massages(5)
Negative reviews(50)
Terry~Tan
Superior Double Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 17, 2024
hotel is located in a busy street with plenty of food and amenities around. walmart isn't too far away and there is my fav hong kong cafe just opposite (feito hong kong cafe 肥韬茶餐厅). within walking distance to electronic city. metro is also nearby if u need the train. hotel room is spacious and cosy. comfy with everything you need. service staff is warm and friendly. upon checking in, hotel even offers a free complimentary drink. if u need a nice relaxing massage, they even have a spa center within the hotel.
6/8
Response from Property: Dear guests, hello, thank you for giving us a full range of praise. We will cherish this affirmation and continue to improve the quality of service, so that you can feel the warmth and convenience of home every time you stay. Looking forward to meeting you again!
Cedric
Superior Double Room
Stayed in Jul 2024
Solo travelers
4 review
3.7/5
Posted on Jul 24, 2024
Location, location, location... Although the hotel is dated but the proximity to hua qiang bei is the best.Staff is friendly and helpful.limited english speakers.Lots of food choices at all times of the day near the hotel.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "service with heart," we are finding the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Korean-style Family Room
Stayed in Jul 2024
Other
1 review
3.7/5
Posted on Jul 22, 2024
This is a warning to all other people staying at this hotel, my luggage which has 2 locks and metal sides was pried and one of the lock no longer works. I do not know if they managed to pry it open or just one side was pried but 1 of the locks is completely not working. It is lucky that i brought my valuables out of the hotel instead of locking it in my luggage. I did not raise an issue with the staff because i was shopping and returned to the hotel late and had to go to the airport. Nothing was missing except that the lock was damaged. If the hotel wishes to investigate this incident after my review, the room i stayed in was 5006 and i checked out at around 12:30am 20th July. The room is dated but overall it is clean, best thing about this hotel is that it is very near to the electronic malls. The breakfast is okay, Toilet is ok and the AC is not that cooling but it might be because the weather is hot.
Response from Property: Dear guest, we are very sorry to hear that you had such an unpleasant experience in our hotel. We are deeply shocked and guilty about the broken luggage lock. We will definitely investigate this. We will also pay attention to and make improvements to the problems of outdated room facilities and air conditioning cooling effect to ensure that every guest can have a better stay experience in the future. Thank you for your recognition of the breakfast and bathroom hygiene, and for pointing out our problems and shortcomings. We apologize again for the inconvenience caused to you.
T
Superior Double Room
Stayed in May 2024
Solo travelers
68 review
3.2/5
Posted on May 28, 2024
The area is local, famous for electronic products. The room is quite spacious, cleanliness acceptable, bed comfy, restaurant where buffet breakfast was served is good, breakfast quite nice with variety,
6/20
Response from Property: Dear customers thank you very much for your affirmation, but failed to get your five points of affirmation, we will continue to work hard, and hope to get your five points of affirmation next time!
FREDDIETAN
Superior Double Room
Stayed in Jun 2024
Business travelers
2 review
3.7/5
Posted on Jun 12, 2024
Condition of hotel is old, need to be upgrade, found cockroach in hotel room, hotel change room on this.Overall still is nice location surrounded with convenience store and restorance
Response from Property: Dear guest, I am very sorry for the unpleasant experience you have had. We are aware of the old condition of the hotel and are working on an upgrade plan to improve the situation as soon as possible. We feel deeply guilty about the cockroach problem in the room. This is indeed our negligence. We will strengthen cleaning and disinfection to avoid similar situations from happening again. Thank you very much for your affirmation of our location. The convenient surrounding conditions are also one of our advantages. We will work hard to improve the shortcomings and enhance the overall quality of the hotel. We hope to have the opportunity to serve you again so that you can see our progress and changes. Once again, I express my deepest apologies to you.
DanS84
Superior Double Room
Stayed in May 2024
Solo travelers
52 review
5.0/5
Outstanding
Posted on May 6, 2024
Great hotel. The staff are super friendly, the rooms are very clean !
Response from Property: Hello, thank you very much for your five-star review. We will maintain enthusiasm and strive to make every guest feel at home. Wishing you a happy life
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Business travelers
1 review
3.2/5
Posted on Sep 13, 2024
The room smells bad and chairs are dirty. Other than that, things are okay. Takes 5 mins to electronic markets and metro
Response from Property: Dear guest,Thank you for your feedback. We are sorry to hear that your experience at our hotel was neither bad nor particularly good. We always strive to provide an excellent stay for our guests, and your comment indicates that we still have room for improvement.We take your feedback seriously and will work on enhancing various aspects of our service to ensure a better experience for future guests. If you have any specific suggestions on how we can improve, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and show you an improved stay.Best regards
Rungrueng
Superior Room (2 Beds)
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
All receptionists and housekeepers provide good service and are friendly. Clean rooms, complete hotel amenities, located in the heart of the business district. Came to stay for the second time and was still impressed.
Response from Property: Thank you for your review! We are glad that you were satisfied with the convenience and accessibility of the hotel's location. We are also honored by the praise of the hotel service. We look forward to providing you with more pleasant stay experience and welcome you to visit us again!
Umair
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
7 review
4.5/5
Great
Posted on Apr 11, 2024
Very good hotel for the price. The location is good. Good customer service.
Response from Property: Thank you for your feedback! We're glad to hear that you had a positive experience with us. We strive to provide excellent service and value to our guests. If you have any further comments or suggestions, feel free to let us know. We look forward to welcoming you back in the future!
BERNIEe
Business Suite
Stayed in Jul 2024
Business travelers
16 review
4.2/5
Very Good
Posted on Jul 26, 2024
Very good location near the electronic whole Dale market. Breakfast was pretty good too. Dated will alot of business travellers .
Response from Property: Dear guest, thank you for taking the time to give us your affirmation. Your satisfaction is our unremitting pursuit. There are many electronic markets near the hotel. We look forward to your visit again and wish you a happy day!
Aleksey™
Superior Room (2 Beds)
Stayed in Jan 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Feb 19, 2024
Hello good location . numbers have not been updated for a long time. Room big . Nice view
Response from Property: Hello! Thank you for your positive feedback on our good location and spacious rooms with a nice view. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future. If you have any specific suggestions or preferences, feel free to share them with us. Thank you for choosing our hotel!
Alan.Alan
Superior Double Room
Stayed in Jun 2024
Business travelers
14 review
3.7/5
Posted on Jun 20, 2024
The hotel is not bad .. location is so good .. carpets dirty.. elevators were stopped for a few days for maintenance
Response from Property: Dear guest, thank you for your recognition of the hotel's location. We apologize for the inconvenience caused by the dirty carpet and elevator maintenance. The carpet has been notified to arrange deep cleaning and the elevator has been routinely inspected. We will work hard to improve and look forward to serving you again. Thank you for your feedback! I wish you a happy life!
Mohammad Raihan Subhan
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Mar 6, 2024
It was beautiful, clean. Service was nice.
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel beautiful, clean, and appreciated the nice service. We strive to provide a positive experience for all our guests, and it's fantastic to know we met your expectations. If you have any specific comments or suggestions, feel free to share them with us. We look forward to welcoming you back for another excellent stay!
Raymond Kwek
Superior Room (2 Beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very clean and nice hotel and it's at the middle of the electronics market. It's getting better every time I visit. Will visit again. Recommended
Response from Property: Dear guests, hello, thank you for giving us a full range of praise. We will cherish this affirmation and continue to improve the quality of service, so that you can feel the warmth and convenience of home every time you stay. Looking forward to meeting you again!
Panthit
Superior Double Room
Stayed in May 2024
Business travelers
10 review
3.2/5
Posted on May 29, 2024
The room was not very clean, had a musty smell, the carpet smelled of cigarette smoke. I don't feel very clean. There is smoking in the rooms opposite and the lobby. Breakfast is good enough. Convenient location. There are many restaurants nearby. And there is a minimart near the hotel.
Response from Property: Dear customers thank you very much for your affirmation, but failed to get your five points of affirmation, we will continue to work hard, and hope to get your five points of affirmation next time!