Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)

Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Reviews

Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)

1F, Cunjin Building, Dongmen South Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)
Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)
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Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Guest Reviews

4.3/5
705 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(705)
Positive reviews(659)
Reviews with photos/video(55)
Convenient location(25)
Friendly front desk staff(24)
Easy to get around(22)
Great value for money(17)
Average sound insulation(13)
Close to metro(7)
Stayed multiple times(4)
Convenient parking(4)
Negative reviews(43)
Guest User
Standard Queen Room
Stayed in Nov 2024
Travel with friends
18 review
4.2/5
Very Good
Posted on Nov 13, 2024
The hotel is very close to the busy Dongmen shopping district. It is easy to reach by metro or bus. Room is very tidy and clean.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Mlinmlin
Superior Queen Room
Stayed in Jun 2024
Solo travelers
13 review
3.7/5
Posted on Jun 11, 2024
Hotel located in central Luohu district. The rooms are slightly old and generally not that clean. Windows are thin and hard to close since it’s a very old building. I would likely not stay here again since there are better choices in the nearby area, this hotel needs renovation.
Response from Property: Dear guest, thank you very much for your valuable suggestions. The hotel will be renovated soon. We welcome you to stay again when it is brand new. Thank you for your visit and wish you a happy life.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
2.2/5
Posted on Oct 4, 2024
Smell too much like tabaco. Water was licking in the bathroom.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. The hotel will be renovated in the near future. When it is completely new, you are welcome to stay again. Give us a chance to apologize and look forward to visiting again! I wish you a happy life!
Aaron Pan
Superior Queen Room
Stayed in Nov 2023
Business travelers
42 review
4.7/5
Amazing
Posted on Dec 15, 2023
Venitian-style solid 3-star hotel in the older part of Shenzhen
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
ThoZe
Standard Queen Room
Stayed in Feb 2024
Couples
12 review
2.5/5
Posted on Feb 15, 2024
The room smelled terrible because of cigarette smoke. There was a lot of smoke coming in through the ventilation system and through the hallway. Such a pity - otherwise the hotel would have been amazing.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. None of our rooms are non-smoking. If the smell of smoke in the room is unacceptable to you, please inform us as soon as possible and we will change your room. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sarah.Ok
Standard Queen Room
Stayed in Mar 2024
Travel with friends
18 review
4.2/5
Very Good
Posted on Mar 9, 2024
Such a great place because of being close to the shopping market
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
very nice
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
5 review
3.0/5
Posted on Jan 21, 2024
Very good is better hotel
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
tanredtea
Deluxe Room (2 beds)
Stayed in Dec 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 23, 2024
good to stay. price is ok.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Wajid Aslam
Standard 2-bed Room
Stayed in Oct 2023
Business travelers
6 review
2.2/5
Posted on Oct 22, 2023
location ok, rest not satisfied
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Khan Atiqur
Standard Queen Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Excellent place
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
SAJID
Standard Queen Room
Stayed in Oct 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 28, 2023
awesome place
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Feixue
Superior Queen Room
Stayed in Dec 2024
Solo travelers
124 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Personally, I feel that the hotel is OK. The front desk staff is quite warm and friendly. The hotel is located in the downtown area, which is very convenient for taking taxis, eating, shopping, etc.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Standard Queen Room
Stayed in Nov 2024
Other
17 review
1.2/5
Posted on Nov 30, 2024
The rooms are shabby, mainly because the sound insulation is too poor. There is a shower room next to the wall next to the bed in each room, and the noise from people taking a shower or going to the toilet next door is as loud as if it were right next to the bed, making it impossible to fall asleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
taijenny
Standard 2-bed Room
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Nov 25, 2024
The room was very big and smelled of cigarette smoke. It was better to change to another room but it still smelled of cigarette smoke. The sound insulation was extremely poor. I could hear the conversations outside clearly and even the voices of people outside the street. It was difficult to sleep. The carpet in the room was stained. The water in the bathroom drains slowly. When taking a shower, the water does not recede enough and your feet will soak. The hygiene is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!