Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)

Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Reviews

Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)

1F, Cunjin Building, Dongmen South Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)
Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)
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Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Guest Reviews

4.2/5
585 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(585)
Positive reviews(549)
Reviews with photos/video(43)
Friendly front desk staff(24)
Easy to get around(23)
Great value for money(17)
Average sound insulation(11)
Close to metro(6)
Large rooms(4)
Convenient parking(4)
Stayed multiple times(3)
Negative reviews(36)
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
11 review
3.7/5
Posted on Jun 11, 2024
Hotel located in central Luohu district. The rooms are slightly old and generally not that clean. Windows are thin and hard to close since it’s a very old building. I would likely not stay here again since there are better choices in the nearby area, this hotel needs renovation.
Response from Property: Dear guest, thank you very much for your valuable suggestions. The hotel will be renovated soon. We welcome you to stay again when it is brand new. Thank you for your visit and wish you a happy life.
Aaron Pan
Superior Queen Room
Stayed in Nov 2023
Business travelers
41 review
4.7/5
Amazing
Posted on Dec 15, 2023
Venitian-style solid 3-star hotel in the older part of Shenzhen
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
ThoZe
Standard Queen Room
Stayed in Feb 2024
Couples
9 review
2.5/5
Posted on Feb 15, 2024
The room smelled terrible because of cigarette smoke. There was a lot of smoke coming in through the ventilation system and through the hallway. Such a pity - otherwise the hotel would have been amazing.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. None of our rooms are non-smoking. If the smell of smoke in the room is unacceptable to you, please inform us as soon as possible and we will change your room. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sarah.Ok
Standard Queen Room
Stayed in Mar 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Mar 9, 2024
Such a great place because of being close to the shopping market
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
very nice
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
5 review
3.0/5
Posted on Jan 21, 2024
Very good is better hotel
tanredtea
Deluxe Room (2 beds)
Stayed in Dec 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Mar 23, 2024
good to stay. price is ok.
Wajid Aslam
Standard 2-bed Room
Stayed in Oct 2023
Business travelers
6 review
2.2/5
Posted on Oct 22, 2023
location ok, rest not satisfied
Khan Atiqur
Standard Queen Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Excellent place
SAJID
Standard Queen Room
Stayed in Oct 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 28, 2023
awesome place
Kyemilyyy
Superior Queen Room
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Aug 5, 2024
The environment is really good because it is on the east gate side, so it is really good, but however maybe the location is a little too good, but I will try again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
1 review
3.0/5
Posted on Jul 22, 2024
The lighting in the windowless room is dim, which is a very inappropriate design and arrangement.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. The hotel will be renovated in the near future. When it is completely new, you are welcome to stay again. Give us a chance to apologize and look forward to visiting again! I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
13 review
3.5/5
Posted on Jul 22, 2024
It's close to the subway station and shopping malls, but the facilities are relatively old. There was a power outage for more than ten minutes at around 2 o'clock that night. It's close to the subway station and shopping malls, but the facilities are relatively old. There was a power outage for more than ten minutes at around 2 o'clock that night.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad experience you have had. After seeing your comments, we have actively made rectifications and re-maintained and screened the room circuit problems. We apologize to you again and welcome you to visit us next time!
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jun 10, 2024
The facilities are old and damaged. The facilities are old and damaged. The facilities are old and damaged. The facilities are old and damaged. The facilities are old and damaged.
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Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
1.0/5
Posted on Jun 10, 2024
Very bad, everything is bad, the air is full of stench..
Original TextTranslated by Google