Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)

Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station) Reviews

Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)

Floor 21-23, No. 2011 Nanhu Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)
Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station)
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Chongqing Hotel (Shenzhen Luohu Port Guomao Subway Station) Guest Reviews

4/5
87 review
Verified reviews
Location4.2
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(87)
Positive reviews(75)
Reviews with photos/video(14)
Great service(16)
Clean and tidy(15)
Awesome stay(15)
Large rooms(7)
Great location(7)
Strange smell in room(6)
Easy to get around(4)
Negative reviews(12)
Guest User
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Facilities: Good, smart toilet, very convenient Sanitation: quite clean Environment: quite large room Service: good attitude
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 8, 2024
The room is clean and sanitary. I stay at his house every time I come to Shenzhen. The front desk staff has a very good attitude. The bed is very comfortable. I will come to your house next time. 😄😄😄😄
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Cozy Double Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Very satisfied. Very good. I was very tired after a day of playing. I checked in at midnight. The experience was very good. Thanks to Ctrip for letting me and my friend live in such a good room. I didn't want to leave the next day. Recommend accommodation
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
nszhd
Cozy Queen Room
Stayed in Apr 2024
Couples
15 review
2.0/5
Posted on Apr 24, 2024
The room stinks. I booked it many times, but these two times were the most obviously smelly. I asked her to change the room, but she said that this is the only room that can be booked online. Otherwise, I have to pay extra. I will not book again after so many times.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. Regarding the room odor issue you raised, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Oct 2023
Business travelers
68 review
5.0/5
Outstanding
Posted on Oct 20, 2023
The room is large, like a suite, you can bring your children, it is clean, tidy, high floor, quiet,
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Apr 2024
Family
5 review
3.0/5
Posted on Apr 5, 2024
There are urine stains on the toilet board, and there are many stains on the wall. The previous guests’ garbage was all in the drawer and was not cleaned. The only drawback is that the location is very convenient, just across the street from Jinguanghua.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel has seasonal activities recently, and we look forward to your participation! We welcome you to stay again!
Huihua
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Feb 2024
Other
2 review
1.0/5
Posted on Feb 21, 2024
I ordered this hotel online. As soon as I entered the hotel, the room smelled bad, so I asked them to change to another room. It also smelled bad. I looked at a few more rooms and decided to stay there. There was a lot of dust in the room and it was too clean. It was bad. There was dust everywhere and the room was smelly. When I asked the waiter to clean it, she said no one was cleaning it. She said she was the only one in the hotel so there was nothing she could do. The waiter was too bad and even calling the hotel manager was useless. It turns out they It’s a couple hotel. My husband is the manager and my wife is a waiter. There are no other waiters in the hotel. No wonder it’s dirty and smelly. I’m really speechless. I will never stay in this hotel again.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. In response to the problem you raised, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create a perfect stay experience for guests and sincerely invite you to come again.
Guest User
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Feb 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Facilities: For example, the room is spacious and clean, with good ventilation and lighting, warm and thoughtful service, and it is a 5-minute walk from Guomao subway station, which is very convenient for travel! I come here every time I go on a business trip, and this is my home in Shenzhen!
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Cozy Double Room
Stayed in Feb 2024
Family
8 review
1.5/5
Posted on Feb 25, 2024
There was a very strong smell of disinfectant when I got out of the elevator, which was hard to accept. The elevator broke down once, and there was also a strange smell in the room.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. Regarding the strong smell of disinfectant you raised, it may be that it happened to coincide with the disinfection time of the hotel's public areas. The hotel will strengthen the service training of hotel employees to avoid such situations from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Nicole Tsang
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
This one is cleaner and bigger than expected. There are a lot of delicious food downstairs. Overall very good. Will order again if I have the chance.
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Jan 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Clean and sanitary, newly renovated, I choose this hotel almost every time I go to Luohu. The location is good, it is convenient for eating, drinking and entertainment, and it is next to the police station, very safe
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Anonymous User
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Jul 2023
Couples
19 review
3.5/5
Posted on Jul 6, 2023
It was my second time to stay here. The room type I booked this time was different from the one I booked. I booked a large room and got two beds. The toilet smell was very strong during my stay this time, a bit overwhelming. I asked the staff to change rooms, but the staff said there was no room to change (it was full). So this time it feels a little worse.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. We apologize for allowing you to stay in a parent-child room due to our mistake. The smell may be due to the septic tank cleaning in the building coming from the pipe. Thank you for your understanding. We look forward to your next visit!
Limbo KP
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Jun 2023
Couples
20 review
1.5/5
Posted on Jun 11, 2023
There are several hotels in one building, which is a bit confusing. The room hygiene is poor, the bathroom is smelly, the sound insulation is not good, the corridor lights are dim, and the flow of people is mixed. The service attitude is acceptable. If you have the conditions, don't consider it.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to stay in our hotel and leave us a review. The hotel will give you 2 bottles of mineral water. The excess will be charged 2 yuan per bottle. According to hotel regulations, the waiter has no right to give more. Please understand! There are two hotels in this building with complete licenses and legal operations for more than 20 years. Our hotel is located on the 21st and 23rd floors of the building. It is a 3-minute walk from Jinguanghua Subway Station and a 10-minute walk from Luohu Port. It is very convenient to eat, live and travel. , the hotel was newly renovated at the beginning of this year. The waitress worked carefully and strictly implemented the hygiene standards. Often praised by customers. Thank you to all new and old friends for your support!
Wanwanzhizhou
Standard Double Occupancy Room With Smart Bathroom&Self-Service Washing Machine
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Room Sanitation: Very good, Facilities: Sufficient Environment: Convenient to eat nearby
Original TextTranslated by Google
Response from Property: Hello, thank you for your five-star praise. We will continue to improve our service and look forward to seeing you again!
Guest User
Standard Double Bed Room With Smart Bathroom&Self-Service Washing Machine
Stayed in May 2023
Couples
39 review
5.0/5
Outstanding
Posted on May 16, 2023
The front desk staff are very polite. The hotel is in a quiet yet prosperous location, close to the Guomao subway station. The room is neat and clean, the big bed is comfortable, there are windows that can be opened, and the street view is beautiful. I will definitely stay here again next time. 😊😊😊
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us and welcome your next visit!