Vienna Hotel (Shenzhen Kejia Town) Reviews

Response from Property: Hello! Thank you for choosing us and supporting our hotel. In response to your valuable suggestions, the hotel management attaches great importance to your valuable opinions on breakfast and customer service. You are welcome to call the hotel front desk or the duty manager. We will make rectifications immediately and comprehensively improve breakfast and customer service to ensure Provide every guest with a better breakfast and customer service experience. There are supermarkets, convenience stores, food streets, entertainment venues, parent-child amusement parks, etc. around the hotel. The scenery of the town is also very good. Subway Line 10 is now open, and the A.B subway exit is about 10 minutes' walk from the hotel. The transportation is very convenient. You and your family and friends are welcome to come and play often. Thank you again for your valuable suggestions, which gives us more confidence to continue to improve and innovate in future services, including free high-speed WIFI, zero waiting for check-in, storage service, early morning service, etc., to improve the hotel's facilities, equipment and service quality! To bring a more comfortable stay experience to every customer, thank you again for your support and encouragement! We look forward to seeing you and your family come again!

Response from Property: Dear guest: Hello! Thank you very much for sharing your experience with us and giving us valuable comments and suggestions! Regarding the air conditioner in your room, we have notified the engineering department to repair it and arranged for the engineering department to conduct a comprehensive inspection of the air conditioner in the hotel room. We failed to leave you a perfect memory this time, and we look forward to making up for it next time. We are working hard and look forward to your coming to check the hotel work next time! Wish you all the best!

Response from Property: Dear guest, thank you very much for choosing Vienna Hakka Town Hotel. We are very sorry for the bad experience you had. We attach great importance to your feedback and ask the relevant housekeeping and engineering departments to inspect all floors and verify the situation. If similar problems are found, they will be rectified immediately and we guarantee that such problems will not occur in the future. We sincerely apologize to you again and look forward to seeing you again.

Response from Property: Hello! Thank you for choosing us and giving support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. It is the ultimate goal of our service to make every guest feel at home. There are supermarkets, convenience stores, food street entertainment, parent-child amusement parks, etc. around the hotel. The scenery of the town is also very good. Metro Line 10 is now open. The A.B subway exit is about 10 minutes' walk from the hotel, and the transportation is very convenient. You and your family and friends are welcome to visit often. Thank you for your five-point praise, which makes us more confident to continuously improve and innovate in future services, free high-speed WIFI, zero waiting for check-in, storage service, wake-up service, etc., to improve the hotel's facilities and service quality! Bring a more comfortable stay experience to every customer. Thank you again for your support and encouragement! Looking forward to your visit again with your family!

Response from Property: Hello! Thank you for choosing us and supporting the hotel. The hotel management attaches great importance to your valuable suggestions. Breakfast and customer service. Welcome to call the hotel front desk or the duty manager. We will immediately make rectifications and comprehensively improve breakfast and customer service to ensure that every guest is provided with a better breakfast and customer service experience. There are supermarkets, convenience stores, food street entertainment, parent-child amusement parks, etc. around the hotel. The scenery of the town is also very good. Metro Line 10 is now open. The A.B subway exit is about 10 minutes' walk from the hotel, and the transportation is very convenient. Welcome to visit with your family and friends. Thank you again for your valuable suggestions, which make us more confident to continuously improve and innovate in future services, free high-speed WIFI, zero waiting for check-in, storage service, wake-up service, etc., to improve the hotel's facilities and service quality! Bring a more comfortable stay experience to every customer. Thank you again for your support and encouragement! Looking forward to your visit again with your family!

Response from Property: Dear guest: Hello! I am glad that you choose to stay at Vienna Hotel. I was stunned when I saw your evaluation! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there will be take-away boxes! Home is a safe haven, a cozy nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!