Phoenix Impression Apartment (Shenzhen Luohu The Mixc)

Phoenix Impression Apartment (Shenzhen Luohu The Mixc) Reviews

Phoenix Impression Apartment (Shenzhen Luohu The Mixc)

Room 1239, Floor 12, Chuangzhan Building, Bao'an South Road, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Phoenix Impression Apartment (Shenzhen Luohu The Mixc)
Phoenix Impression Apartment (Shenzhen Luohu The Mixc)Phoenix Impression Apartment (Shenzhen Luohu The Mixc)Phoenix Impression Apartment (Shenzhen Luohu The Mixc)
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Phoenix Impression Apartment (Shenzhen Luohu The Mixc) Guest Reviews

4.1/5
333 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(333)
Positive reviews(303)
Reviews with photos/video(44)
Easy to get around(26)
Large rooms(13)
Friendly front desk staff(12)
Strange smell in room(7)
Close to metro(6)
Perfect for business trips(3)
Stayed multiple times(3)
Loved the view(3)
Negative reviews(30)
Shirin Rajbaran
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Dec 2024
Family
21 review
3.8/5
Good
Posted on Dec 9, 2024
The room so old with broken sofa….bad smell and don’t have clean windows… the positive point (it is near the main street and subway)
Response from Property: 尊敬的客人,您好!感謝您的點評,您的肯定是對我們最大的支持!鳳凰印象公寓會繼續秉承鳳凰印象的健康、安全、舒適、專業的服務理念,為客官們的出行提供更加舒適的住宿環境。祝您生活愉快!!
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Aug 2023
Solo travelers
4 review
3.7/5
Posted on Aug 14, 2023
Ok to stay for a day. Bathroom lock was broken.. lack of consistent hot water in shower.. not as shown in images… location is the best. Rest all is average.
Response from Property: 親愛的顧客,您好呀,入住不滿意我們特別的抱歉,期間有問題及時和我們聯繫哈,前台24小時在線為您服務,我們會吸取寶貴意見,認真改進,爭取更大的進步,祝您生活愉快!
Eric
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Apr 2023
Couples
8 review
1.7/5
Posted on Apr 22, 2023
The entrance to this facility was at the back of a building, and then register to enter before taking the elevator to the 12th floor. The office was an unassuming unit located just off the elevator. We were given a room on the 10th floor. We noticed some rooms were occupied by businesses and wondered if this was the case on every floor. In any event the room we booked and paid for and what we got was definitely different not only from the picture on the booking page but was also different in size and configuration. And it reeked of smoke, no wonder, even an ashtray was provided. The room was just cleaned minutes before, but even considering the dated equipment, it was barely acceptable. There was an aged lumpy king bed, aged loveseat with coffee table, a student dorm-sized fridge that was not plugged in, plus a wash basin with a faucet barely screwed down, needing both hands to operate in the room. A TV, desk and chair, kettle with 2 mugs. There was no closet, just a clothes rack with an assortment of hangers. Two types of bedroom slippers were also provided. The air-conditioning was uncontrollable... The ensuite bath had a shower with shampoo and shower gel, wash basin, toilet and washing machine with laundry detergent. It also had the usual disposable toothbrushes, shower cap, comb, shaver and cotton buds. Only two bath-sized towels were provided. The entrance door let in noises from the corridor, and facing the back of the building not much noise from the ground, though undiscernible with the window shut. However, the room was definitely in need of major renovations. Though the location was good, we feel we have been victims of false advertising and cannot recommend this facility.
Response from Property: Dear guest, hello! Thank you for your feedback and comments, we take it very seriously, because you may be more convenient to express in English, so we also reply your questions and your feedback in English, Because our apartment is generally in the building will be quieter and also very convenient for some business people to live here for a long time, Because it belongs to the form of the apartment, so the room uses a different decoration style, such as Nordic style, European style, the decoration and decoration of the room will look more warm and special. For the room you described, only two small towels are provided, because we are now improving the use of disposable bath towels to ensure that guests use clean and hygienic. Of course, in order to your next better stay, your comments will be adopted and corrected Thank you very much, looking forward to your next stay will have a different experience, wish you happy every day.
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Mar 4, 2024
Good and convenient to Stay
Response from Property: 尊敬的客人,您好!感謝您的點評,您的肯定是對我們最大的支持!很榮幸能得到您的表揚,您的滿意只是起點,也是我們的追求噢,期待您再次入住鳳凰印象公寓。鳳凰印象公寓會繼續秉承鳳凰印象的健康、安全、舒適、專業的服務理念,為客官們的出行提供更加舒適的住宿環境。祝您生活愉快!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Woqujianpingzile
Romantic Themed Round-bed Room
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 22, 2023
。zzzz
Response from Property: 尊敬的客人,您好!感謝您的點評,您的肯定是對我們最大的支持!很榮幸能得到您的表揚,您的滿意只是起點,也是我們的追求噢,期待您再次入住鳳凰印象公寓。鳳凰印象公寓會繼續秉承鳳凰印象的健康、安全、舒適、專業的服務理念,為客官們的出行提供更加舒適的住宿環境。祝您生活愉快!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Oct 2021
Travel with friends
13 review
4.0/5
Very Good
Posted on Feb 20, 2022
Not bad
Response from Property: 尊敬的客人,您好!感謝您的點評,您的肯定是對我們最大的支持!很榮幸能得到您的表揚,您的滿意只是起點,也是我們的追求噢,期待您再次入住鳳凰印象公寓。鳳凰印象公寓會繼續秉承鳳凰印象的健康、安全、舒適、專業的服務理念,為客官們的出行提供更加舒適的住宿環境。祝您生活愉快!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Aug 2024
Business travelers
19 review
3.0/5
Posted on Aug 14, 2024
I booked a European-style deluxe room, but I couldn't see the European style at all. It was completely inconsistent with the promotional picture. The fabric sofa was covered with a lot of dust. The faucet in the bathroom is very short, and you will always touch the wash basin when washing your hands.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry if you are not satisfied with your stay. If you have any questions during the period, please contact us in time. The front desk is online 24 hours a day to serve you. We will learn from your valuable opinions, conscientiously improve, and strive for greater progress. I wish you Have a great life!
Guest User
Deluxe Business Twin Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Aug 2024
Other
2 review
2.0/5
Posted on Aug 23, 2024
Environment: Generally, the mattresses are old and uneven. Cleanliness: Very bad, the room smells so bad😷
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry if you are not satisfied with your stay. If you have any questions during the period, please contact us in time. The front desk is online 24 hours a day to serve you. We will learn from your valuable opinions, conscientiously improve, and strive for greater progress. I wish you Have a great life!
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Aug 2024
Other
2 review
3.0/5
Posted on Aug 23, 2024
Hygiene: The worst thing is the air conditioner and air in the house, it smells very bad.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry if you are not satisfied with your stay. If you have any questions during the period, please contact us in time. The front desk is online 24 hours a day to serve you. We will learn from your valuable opinions, conscientiously improve, and strive for greater progress. I wish you Have a great life!
Guest User
Deluxe Business Twin Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Jan 2024
Travel with friends
1 review
2.0/5
Posted on Jan 14, 2024
1. The soundproofing of the room was very poor. I was playing games at one or two o'clock in the morning in the next room. The voices of people talking were very clear, and the sound of the corridor was also very clear. I didn't sleep well at all. 2. There is a lot of garbage under the bed, and there are smelly socks in the cabinet! 3. The room equipment is outdated. Won't come back a second time.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry if you are not satisfied with your stay. If you have any questions during the period, please contact us in time. The front desk is online 24 hours a day to serve you. We will learn from your valuable opinions, conscientiously improve, and strive for greater progress. I wish you Happy life!
Guest User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 4, 2023
I am very happy to stay here. It is next to Wenheyou and Dongmen. It is also close to Shuibei. You can go swimming without any worries.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
FFbuguai
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Nov 2023
Solo travelers
14 review
3.5/5
Posted on Nov 30, 2023
The service is very good, the equipment is very old, the hygiene is not so good, the room is not as good as the picture, if you mind, don't stay here...
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Your affirmation is our greatest support! It is an honor to receive your praise. Your satisfaction is just the starting point and our pursuit. We look forward to your stay at Phoenix Impression Apartment again. Phoenix Impression Apartment will continue to uphold the healthy, safe, comfortable and professional service concept of Phoenix Impression and provide guests with a more comfortable accommodation environment. I wish you a happy life! Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Mediterranean Love Sea Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The service attitude is very good. I stayed here for several days. It is clean and tidy. The location is also very convenient. It is convenient to take a bus and close to the subway entrance. The price is very affordable and worth recommending
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Your affirmation is our greatest support! It is an honor to receive your praise. Your satisfaction is just the starting point and our pursuit. We look forward to your stay at Phoenix Impression Apartment again. Phoenix Impression Apartment will continue to uphold the healthy, safe, comfortable and professional service concept of Phoenix Impression and provide guests with a more comfortable accommodation environment. I wish you a happy life! Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Exquisite Double Bed Room (Panoramic Floor-to-Ceiling Window + Hotel Provides Washing Machine)
Stayed in May 2024
Travel with friends
5 review
1.0/5
Posted on May 24, 2024
Needless to say about hygiene, I felt like something was crawling on the bed as soon as I lay on the bed. Not to mention the bath towel falling off, I found it was covered in lint. One of them had a big hole in it and I gave it to the guests. It was really bad. The service is worse than dozens of hotels outside. I feel very depressed as soon as I enter the room. This is the worst experience I have ever had. I will never book with you again next time.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry that you are not satisfied with your stay. If you have any questions during the period, please contact us in time. The front desk is online 24 hours a day to serve you. We will learn from your valuable opinions, conscientiously improve, and strive for greater progress. I wish you Happy life!
HK🇭🇰minnanshuige
Romantic Themed Round-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
not bad! It just has a little musty smell! No toothbrush or toothpaste
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review, your review is definitely our greatest support! It is an honor to receive your praise. Your satisfaction is only the starting point and also our pursuit. We look forward to having you stay at Phoenix Impression Apartment again. Phoenix Impression Apartment will continue to uphold Phoenix Impression's service concepts of health, safety, comfort and professionalism, and provide guests with a more comfortable accommodation environment for their travels. Wish you a happy life! Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!