Shenzhen Galaxy Time Apartment Reviews

The hotel is inside a building which requires swipe access, if you are a visitor you would need a mainland chinese phone number to complete registration, otherwise would be quite annoying as you will have to ask the security for a paper registration. The building entrance is hidden from main street, took us some time to find it. It is in a very old building, the room is visibly old, reception is not on the same floor. The room is very old with stains on the floor or cupboards. The bedding is stained so we bought disposable bedding. The bathroom is old and dim, one of the lights were broke, but they fixed it on our request, though the bathroom was still very dim. Walls are thin, could hear noises from upstairs and next doors, could also smell if someone is cooking or smoking. Aircon is poor as it is a central system, room was stuffy on a 34 degrees day. Location is alright, not as convenient as advertised, would have to walk quite a while to the nearest metro station, we got a taxi around. But there is a large mall 15 mins walk away.

Somebody knock our door at midnight so afraid and nobody at lobby we need to go to downstairs reception and also nobody

good good

One the best stay in china since I started travelling to china.

Location is very good close to Shenzhen Station and Luohu crossing. However, cleanliness and amenities are very low. The room was very dirty and was hard to find as the hotel is part of a larger residential building.

The sanitary environment is very poor! There were two cockroaches in the room on the first night. One was crawling on the glass in the bathroom, and one was crawling under the sofa. It was scary. The bed sheets and quilt covers were very damp and I didn't know when they would be changed. I transferred the room fee via WeChat on the second night and wanted to extend it, but the hospital told me not to stay. If I didn't check in before 6pm, I couldn't get a refund. In the end, they said they had applied to the boss for 100 and refunded it. I don't know how the cleaning staff usually works. If you are not afraid of cockroaches, you can stay here.

Bring grandma, mom and boyfriend for a walk Convenient nearby and big room One network is very fast and one network is very slow. The service attitude is very good. It is very convenient to shopping places. Grandma and mother both think it’s good👌

This time I traveled with my parents, and everyone was very satisfied with this accommodation. The room was comfortable, large and bright, and the environment was very clean and there was no odor. The service of the lady at the front desk was really enthusiastic and patient, and the check-in procedure was completed quickly. The location of this hotel is very convenient. There is a row of food shops opposite the hotel. It is very close to the Grand Theater subway station (8 minutes). It is convenient to go anywhere near the subway, and it is also close to Dongmen Old Street. You can also store your luggage at the front desk after checking out. This hotel is really cost-effective, and I will continue to book this hotel next time.

I'm not exaggerating at all. I've lived for 40 or 50 years and I've never stayed in a worse room than this one. The service is OK, but the other comments are bad. When I entered the room, the faucet switch was broken and rusty. I asked a technician to change it temporarily. Many light bulbs were not working. The room smelled very musty and my nose hurt. The black mold grew very long. The air conditioner was basically useless. It felt cooler outside. The store said that because of the central air conditioning in the building, it was always only 25 degrees. The room was set to 19 degrees or 25 degrees. I suspect that the central air conditioning would be turned off at night, and it would not even be 25 degrees. I went out at night and bought a complete set of disposable sheets and quilt covers and disinfectant. I came back sweating and found that the air conditioner didn't work. I was exhausted and used 84 disinfectant to clean the entire room, the floor, the wall, the cabinet and all the places I could reach. During the cleaning process, I found 5 cockroaches, some dead and some alive. I found men's underwear behind the curtains. I didn't know what it was at first, but it was so black that I was scared. I was too tired to change rooms because I took my baby and luggage out. I wanted to insist, but after the whole room was disinfected, my nose was choked by the musty smell and I couldn't sleep. I had chest pain and coughed. I wanted to change rooms several times during the stay. The housekeeping lady was not bad, but she showed me 3 rooms that were almost the same, and there were even worse ones. The floor was broken and moldy. Later, I insisted that the children rest until the early morning and checked out.

Good location, convenient travel, clean and sanitary, good service attitude, washing machine, refrigerator, TV are all available, comfortable stay

The hotel lobby is easy to find. There is a security unit at the entrance. The safety index is good. The hotel check-in is easy to find. The front desk service is cordial and courteous. The hotel rooms are simple and have a large-scale design. The surrounding scenery is beautiful. High-rise buildings are rising from the ground, showing the prosperity of Shenzhen.

Not to mention the difference between the photos and the actual scene. The actual room was quite dilapidated. The three of us went to the hotel to check in at about 3 o'clock. When we opened the door and walked in, we were shocked! I found that the entire underground was very wet, and the tiles were too slippery. It would be very easy for the elderly to slip. When I asked the staff, they didn't think there was any problem. They just said that the cleaning lady had just finished cleaning the room, so it was not dry yet. But this reason is unacceptable. No matter whether guests check in at two o'clock or very late, they should ensure that the entire room environment is safe!!! In addition, when we walked around the room and looked around, we actually found a pair of underwear under the chair next to the TV!!! We also found a pair of socks left by the guest in the shoe cabinet next to the door. It was very disgusting. Very speechless!!!!!! Moreover, more than half of the bricks beside the cabinet under the wash basin in the bathroom were cracked. Basically, there is a strong smell of smoke in the corridors and several elevators. Although the building is close to the subway, it is inconvenient to enter and exit. You have to register every time. Even if you have a room card, you cannot avoid it unless you enter the gate with others. Fortunately, we were only staying for one night, so we made do with it.

The front desk was good. They checked me in early, upgraded the room type, adjusted the TV, and delayed check-out. They were easy to talk to and responded to my requests. The hotel location is OK, but the building is a bit old.

The location of the hotel is okay, but the facilities are dilapidated and the room layout is poor. I booked a deluxe double room, but it felt like an ordinary room.