ELONG ANYUE Hotel

ELONG ANYUE Hotel Reviews

ELONG ANYUE Hotel

The sixth floor of Zhonghuan Square, North of Zhubashi Road, No.48 West Street, Lianhu district, Beilin district, Xi'an city, Shaanxi province, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
ELONG ANYUE Hotel
ELONG ANYUE HotelELONG ANYUE HotelELONG ANYUE Hotel
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ELONG ANYUE Hotel Guest Reviews

4.7/5
Outstanding
2570 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2570)
Positive reviews(2527)
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Convenient location(348)
Awesome amenities(301)
Easy to get around(298)
Friendly front desk staff(232)
Classy environment(210)
Close to metro(99)
Delicious breakfast(90)
Loved the night views(13)
Negative reviews(43)
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Excellent! Very close to Huimin street. cost around 100 by Didi and 140 by taxi from airport to the hotel.
Response from Property: 【服務好】 【樓下即是鼓樓、網紅打卡地】哇塞!親愛的貴賓,您的好評讓我們感到無比開心和榮幸!嘿嘿~看來我們的地理位置贏得了您的喜愛,距離回民街如此之近,方便您盡享美食和購物樂趣。關於交通費用,您已經是專業級別啦!從機場到酒店選擇滴滴更實惠呢~下次還可以試試我們的接送服務哦!期待在不久的將來再次歡迎您的光臨。祝願您每天都能笑口常開、好運連連哦~(⁎⁍̴̛ᴗ⁍̴̛⁎)
hot sagittarius
Deluxe Queen Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Amazing staff, great room clean modern, and the staff is available 24/7 by messages loved the toilet , breakfast is okay for the price, view and location are perfect
Response from Property: 【管家服務】 【服務好】尊敬的貴賓,我們非常感謝您選擇我們的酒店並且花時間給予我們如此積極的評價。我們很高興聽到您對於我們工作人員的服務,房間的清潔度和現代化設施,以及24/7在線消息服務表示滿意。同時,您對洗手間的喜愛也讓我們倍感欣慰。對於早餐您覺得還可以,我們會繼續努力提升食品質量和服務水平,希望下次能夠給您帶來更好的體驗。至於景觀和位置方面得到了您的認可,這是對我們最大的鼓勵。再次感謝您的好評,期待在不久後再次為您服務。衷心祝福,客服團隊
adeceaca
Superior Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Our stay at the hotel had its ups and downs, but overall, the experience was good. Positive Aspects: 1. Friendly Staff: The staff was welcoming and attentive, making our stay pleasant. 2. Comfortable Room: We loved the huge bed and the minimalist decor of the room. It felt modern and inviting. 3. Amenities: The room had all the necessary amenities, and we were impressed that they replaced them daily—something that’s not common in Europe. 4. Laundry Facilities: The hotel offers a laundry area where you can wash and dry your clothes. This was very convenient for us during our stay. Areas for Improvement: 1. Hard to Locate: Finding the hotel entrance was confusing. It’s located on the 6th floor of a building shared with other tenants, and the elevator is used for various purposes, which felt a bit chaotic. Clearer signage or instructions would be helpful. 2. Laundry Room Concerns: The dryer is set to only 25 minutes, which wasn’t sufficient to dry our clothes. We had to restart it several times, and even then, our clothes weren’t fully dry. Additionally, there’s a toilet next to the laundry area that seems to double as a smoking spot (used by both guests and staff). For non-smokers, this was very uncomfortable. 3. Tobacco Smell: The toilet in our room also smelled like tobacco, possibly coming through the vents. This was disappointing in an otherwise clean and well-maintained room. 4. Breakfast Options: We wouldn’t recommend the breakfast for Western travelers. The buffet mostly consisted of Chinese dishes, and there was no coffee or tea available. We had to get tea from the lobby instead. 5. Room Temperature: The room was uncomfortably hot, and we were instructed not to adjust the AC. Opening the window wasn’t a great alternative due to outside noise. 6. Noise Issues: The walls are thin, and we could hear people screaming. While the hotel had many great features, addressing these issues would significantly enhance the guest experience.
Response from Property: 【Ingenuity and Service】 【Dedicated Service】 Dear guests, hello! Thank you for choosing our hotel and sharing such a detailed and positive review. We are glad to see that you appreciate our friendly staff, comfortable rooms, comprehensive facilities and convenient laundry facilities. Your satisfaction is our greatest motivation! At the same time, thank you for pointing out some areas for improvement. We will make rectifications immediately and strive to provide better services to every guest. We look forward to your visit again, so that we have the opportunity to bring you a more perfect experience. I wish you a happy life and good luck!
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Great room and location, very supportive reception as well, clean and high tech room. Free washing machine and dryer to use.
Response from Property: 尊敬的貴賓,您好!看到您的點評我們心裏充滿了喜悦和感謝。我們酒店的地理位置優越確實是我們的一大特色,看得出來您在這次旅行中真的玩得很開心呢!同時,也非常高興聽到您對我們服務質量的肯定,這是對我們最大的鼓勵。嘿嘿~下次再來時,別忘了去附近更多有趣的地方探索哦!期待您與朋友們再次光臨,讓我們有機會繼續為您提供舒適、安全、便利的住宿體驗。祝福您每天都能擁有陽光般温暖、甜蜜如蜜糖~ 感恩遇見,期待再見!
Mary
Family Room
Stayed in Oct 2024
Family
8 review
4.7/5
Amazing
Posted on Nov 18, 2024
The hotel is very convenient. Located near the subway and the attractions. The Muslim quarters are nearby. Many eateries and shops. We had a great stay.
Response from Property: Dear guest, hehe~ Seeing your good comments, we are so happy that we feel like we have opened dozens of popping candies! Thank you for your satisfaction and affirmation of our rooms and services. This is the source of motivation for our daily efforts~(ง •_•)ง Looking forward to your visit again, so that we have the opportunity to provide you with quality services again. May your life be as poetic and picturesque as a poem, and may good things happen every day~❀
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
1. Location - very conveniently located. The street has lots of convenience stores, restaurants and food carts especially at night time. The food carts here were slightly cheaper but equally if not better than the ones in the more popular Muslim quarter. We had one of the best hot and sour dumpling soup in one of the food carts down one of the alleys. Went there twice. 2. The Muslim quarter is a 5 minute walk away from the hotel. We went there all 3 nights of our stay, to eat, to shop, to sightsee etc. it was very lively and lots of shops open until midnight. 3. The ground floor has direct access to the mall next in the same building during the day where they open the door between the buildings. 4. There are 2 metros very close by. You have to walk a lot inside Zhonglau station. 5. The breakfast was simple and filling. We had it for one of the days when we had an early start. The other days we ate from the places open on the street below. There is also McDonald’s across the street. 6. It is walking distance to the Xian city wall. 7. The room is on the smaller side but not cramped. Enough room for 2 of us. It was clean and modern. We booked one of the rooms that didn’t have a window to outside. The hotel had a setting where two rows of rooms had a gap in the middle with windows facing one another. 8. The staff were really helpful and helped us through translate apps. 9. They also give you a small gift of some Chinese snacks on your departure which was very nice.
Response from Property: 哇塞,看到貴賓的滿分好評,我們整個團隊都興奮得像打了雞血一樣!感謝您對我們房間、服務、環境、衞生和設施的肯定,這是對我們最大的鼓舞。您的滿意就是我們前進的動力,我們會繼續努力提供更優質的服務。期待您再次光臨,讓我們有機會再為您服務。願您每天都開心如初,好運永伴!(⁎⁍̴̛ᴗ⁍̴̛⁎)
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 5, 2024
great stay, the staff even knew how to speak a bit of english (which is good because we are foreign travellers). the room was very clean. the elevator sometimes took a long time and could be quite busy (due to patrons of other restaurants in the building), but it wasn’t a big issue. the best thing of this hotel is the location - very close to the muslim quarters and very close to Luomashi pedestrian street so there was a lot of great food a close walk away.
Response from Property: Dear guest, hello! Thank you for taking the time to leave us such a detailed and kind evaluation. We are very happy to hear your praise for the hotel's location and the service staff's English communication skills, which is a great encouragement to us. At the same time, thank you for raising the issue of elevator waiting time. We will investigate and optimize this service as soon as possible to bring a more comfortable experience to all guests. Thank you again for choosing our hotel and look forward to welcoming you again in the near future. May you be accompanied by delicious food every day and live a poetic life! (✿◠‿◠)
Anonymous User
Queen Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 29, 2024
Hotel is ideally located in the city center and conveniently accessible to key attractions such as the Muslim Quarter St and Bell tower. Satisfied with the stay overall with nicely furnished and clean rooms. Breakfast can be better and laundry room would need some waiting should there be a lot of guests
Response from Property: 哇塞,感謝貴賓的五星好評!我們收到您的誇獎都超級開心~這就是我們工作的動力呀!我們會繼續保持房間乾淨衞生,提供温馨舒適的環境。期待貴賓下次再來體驗我們更多優質服務哦!願您每天都充滿陽光,生活如意~(⁎⁍̴̛ᴗ⁍̴̛⁎)
NOMADP
Business Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Location is great, front office very nice and the room and facilities is amazing. Recommend to stay at this hotel
Response from Property: Dear distinguished guest, seeing your good comments about our hotel, I seem to see a beam of warm sunshine that illuminates the tiredness of work☀️. Thank you for your recognition of our room hygiene and front desk service. The aunts must be smiling from ear to ear when they hear your praise😄. Your satisfaction is our greatest motivation! I look forward to providing you with better and more thoughtful services again in the future. May every day be filled with sunshine and may luck always be with you! 🍀
Afiqah Izzati
Superior Double Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Very nice service, good reception, free hot tea(s), even laundry as well! Lurv and will recommened this again :))
Response from Property: Wow, VIP, you are awesome! Your good review is like a cup of hot tea, warming our hearts. We are very happy to provide you with satisfactory services, including reception, hot tea and even laundry services! Thank you for your recommendation, which is the greatest encouragement and affirmation for us. We will continue to work hard to provide better services. We look forward to your visit again next time, so that we have the opportunity to serve you again. May you be filled with sunshine every day and live a happy life~(✿◠‿◠)
Алёна
Superior Double Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Nice hotel in the very center of the city! Nice room, friendly stuff. I booked a room without a window, but technically, there is a window 😄 This hotel is located on the 6th floor of the building, so don't get lost.😊
Response from Property: Wow, VIP, you are such a lovely little angel! 😄Thank you for your love and support for our hotel. Haha, it seems that our "windowless" room has brought you a little surprise! 🎉This is our unique little secret, only VIPs who have stayed here can know it~😉As for the location on the 6th floor, we will consider adding signboards in more conspicuous places to prevent VIPs from getting lost. I hope you can feel our more perfect service next time you come. May you be happy every day and have good luck! 🥳
Guest User
Family Room
Stayed in Sep 2024
Family
5 review
4.7/5
Amazing
Posted on Oct 24, 2024
The location is really the best. It is just across drum tower and the night market. The Muslim market is connected to the night night which is really vibrant at night. It is easy to get around coz the bell tower and the City wall sites are just nearby. This hotel’s breakfast is good. Hotel staff service is commendable. They are very helpful. Free use of their washing machine and dryer for your laundry! What a surprise! The room is big for my family. Comfy beds and pillows. Warm toilet seat and my family’s stay is so relaxing. We enjoyed our stay in Elong Anyue hotel. I only have one suggestion. Please let your house keeping clean the toilet and the bathroom everyday. Make them check if guests have enough shampoo, bath soap and conditioner. Other than that, everything is perfect!
Response from Property: Dear distinguished guest, hello! Thank you for choosing and liking our hotel. Seeing your appreciation for our location, breakfast, service and facilities, we are really happy like a plucked violin, playing happy notes! In particular, you mentioned that our washing machine and dryer brought you a surprise, which really made us very happy. As for the comfort of the room, seeing that you and your family have a relaxing and happy time here, we can't stop smiling! Regarding your suggestions, we will seriously consider and try our best to improve. I look forward to bringing you more surprises and satisfaction when we meet again next time! I wish you a good mood every day and a sunny life! ❀
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 6, 2024
The hotel was excellent. Situated just accross the Muslim quarter. Easy to find halal restaurants. Rooms are spacious with good amenities provided.
Response from Property: 【大廳打卡鼓樓全貌】【大廳拍照出片】親愛的貴賓,哇塞!您的評價真是讓我們開心到飛起來了!您對酒店位置的讚賞就像一股清涼的微風在炎熱的夏日裏撲面而來,讓我們感到無比舒暢。看到您對酒店靠近鼓樓、穆斯林區和鐘樓的滿意,我們更是歡喜如同小孩子得了糖果一樣。這個位置可是我們的金字招牌呢!再次感謝您選擇我們並給出如此好評。期待您下次光臨時,能繼續享受到這個優越位置帶來的便利和快樂。願您每天都有好心情,生活中處處充滿驚喜與甜蜜!(灬º‿º灬)♡
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Great hotel in a great location! We were traveling here from Germany and were impressed by it all! Much is within walking distance and two metro stations are also within easy reach! The room was super nice, very clean and the staff had very nice! The people at reception in particular were always extremely helpful.
Response from Property: Dear guest, thank you for calling our hotel "Great Hotel", which is the greatest compliment and encouragement to us! We are very pleased to hear that you came all the way from Germany and gave high praise to our location, facilities and service staff. We are also very pleased to see that you like our clean and comfortable room and the warm and friendly reception staff. Thank you again for choosing us and sharing such a great experience. We look forward to welcoming you again in the near future. I wish you a happy life and a safe journey! (⁎⁍̴̛ᴗ⁍̴̛⁎)
Sarah
Superior Room (2 Beds)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Amazing stay!! The staff are very friendly and welcoming! The room is spacious and nice. Highly recommend!!
Response from Property: Wow! Dear guest, your praise is like a fresh breeze, which makes us feel extremely relieved and happy! Thank you very much for your high evaluation and recommendation of our hotel. Your satisfaction is our greatest motivation and the original intention of our service. Seeing that you are satisfied with our friendly staff and spacious and comfortable rooms, it really makes us happy like a jumping bean~ We look forward to your visit again, so that we have the opportunity to provide you with better service. I hope that happiness and joy will always accompany you in the days to come! Hehe~