Hampton by Hilton Shenzhen Futian Mangrove Park Apartments Reviews
Hampton by Hilton Shenzhen Futian Mangrove Park Apartments
Xinzhou Tongchuanghui Phase II, No. 2008, Xinzhou South Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Hampton by Hilton Shenzhen Futian Mangrove Park Apartments Guest Reviews
4.7/5
Outstanding
2473 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2473)
Positive reviews(2445)
Reviews with photos/video(389)
Friendly front desk staff(393)
Delicious breakfast(296)
Large rooms(193)
Good Internet(153)
Nice sea view(79)
Easy to call taxis(51)
Great air circulation(46)
Negative reviews(28)
Sofia sees the world
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Nov 2024
Couples
38 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Thank you Vizna, Amber and Luna for the room upgrade. Convenient location, good water pressure.
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Anonymous User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 1, 2024
Front desk staff was very friendly to have upgraded our room! We had a comfy stay with a big room and there’s a balcony outside so we could enjoy some drinks outdoor.
We went to the gym which has treadmill and some dumbbells. It provided towel and bottle water.
The room service and room supplies were brought up by an automatic bot which is cute and easy to use.
Overall, the experience is great and we will be back!
Response from Property: Dear guest , Greetings from Hampton Apartments by Hilton Shenzhen Futian Mangrove Park ! First and foremost, I would like to thank you very much for choosing Hampton Apartments by Hilton Shenzhen Futian Mangrove Park Suites as your home in Shenzhen and also for taking your precious time to complete our on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner. It is our privilege to be of any service to you and please do not hesitate to contact us in case that we can be of any assistance during your stay. Thank you and best regards, Guest Service Manager.
Bettina德国
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Great views from balcony into the Bay!
Kind, caring staff.
Very spacious room.
The hotel is close to the canal and the mangrove park, great for taking a walk and relax.
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
kevinht
Huanyou Scenic Room With Family Sofa
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 23, 2024
We had a very good stay here. Friendly staff, convenient location, great view from our spacious room. Hotel manager Alice was very helpful!
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Amber and Jessica have been very nice and helpful. Room is nice and spacious, got an upgrade to a room with balcony.
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Patrick
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 24, 2024
I had a really good experience at this hotel. The lobby is spacious and bright, and I was greeted with a smile when checking in. Emily and Luna at the front desk were friendly and helpful, which left a great first impression.
The service was attentive and thoughtful—they even allowed us a late check-out, which was very convenient. The room was clean, spacious, and comfortable, and the overall scent in the hotel was pleasant, unlike many other hotels.
The breakfast was more Chinese than Western, but it was still quite good. The location is also very convenient, with good transport links and everything you need nearby. Overall, it was a pleasant stay, and I would recommend it and stay here again.
Response from Property: Dear Guest, thank you for staying at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park.Emily and Luna are helpful ladies with a mission to help our guests slow down their pace in such a bustling metropolis. We are pleased to read your compliments on the friendliness and dedication of our colleagues, and we sincerely appreciate you taking the time to recognize our efforts. We are excited to meet you again in Shenzhen . Thank you!
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Special Thank for Vizna, and Alice.
All staffs are kind, thoughtful.
The Receiptionist is very nice.
The room is very clean. It’s located Nearby Hot Place.
I will book again if visit Shenzhen again.
All staffs make me to have good experience for business trip.
Thank you.
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It was great days in this hotel. I will book again when I come back this city.
The Receiptionist is very nice. The room has a balcony which is facing Hong Kong. The room is very clean. The apartment because of it's superior geographical position and convenient traffic conditions The network is fast .The breakfast is good. I can see the sea view .jessica and Luna, specifically Alice .
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Gil Blum
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Apr 2024
Solo travelers
2 review
4.5/5
Great
Posted on May 18, 2024
Great location, comfortable room, clean, nice people at the front desk
Response from Property: Dear Guest,Thank you for staying with Hampton Apartments by Hilton Shenzhen Futian Mangrove Park and taking the time to share your wonderful review.Please know you are always welcome to be back and we look forward to creating a more successful stay experience for you in the future.
Anonymous User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on Mar 31, 2024
My first Hampton experience in SZ. The room was clean and spacious. Staffs were helpful and friendly. Special thanks to Jessica and Mia.
Response from Property: Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you!
Villita
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Aug 2024
Other
15 review
1.0/5
Posted on Sep 15, 2024
Bed bugs in the room… blood stains in the sheets, don’t book plenty of other options.
The hotel changed us to another room, but the itch and the feeling of staying in unsanitary conditions certainly didn’t go away…
Response from Property: Dear Guest,Thank you for choosing Hampton Apartments by Hilton Shenzhen Futian Mangrove Park as your accommodation during your holiday in Shenzhen and taking the time to share your experience with us. Dedicated to providing guests with excellent service, so that you can experience the quality of life and feel at home is our continuous goal. We apologize for the trouble during your staying our room,when you wanted to stay more nights .we changed another available room for you . We want you know that The third-party killing company kills the pest in the room every Monday.we know that your experience is irreversible, but we are confident that we will continue to improve our service level and let you experience our most sincere service when you come back again. We look forward to welcoming you back soon.
JOSHUA EMMANUEL
DELUXE KINC BED SEA VIEW ROOM (Balcony
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
We had a great stay. The hotel is clean and comfortable in a good location. Thanks to Emily and Luna for their great service!
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Mia and Emily arevsuper friendly and helpful, it was a nice experience in this hotel.
Response from Property: 哇,好開心喔~能得到朋友您的認可,歡小朋實在是太開心了!您的讚許和滿意都是我們工作的動力,在您入住期間有任何需求,歡小朋非常樂意為您提供幫助!下次見喔!——期待您的歡小朋
Keung Fong Roger
Huanyou Scenic Room With Family Sofa
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Amber. Vizna. Very good, good environment and services!
Response from Property: Dear Guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is a good one. Your feedback will be shared with the entire team at Hampton Apartments by Hilton Shenzhen Futian Mangrove Park. We look forward to welcoming you again to stay with us soon! Guest Service Team
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Excellent hotel. Emily, Luna, Mia, and Amber were all very helpful. The room was very clean and the staff was great. The robot brings delivery to your door.
Response from Property: Dear Guest,Thank you for staying with Hampton Apartments by Hilton Shenzhen Futian Mangrove Park and taking the time to share your wonderful review.Please know you are always welcome to be back and we look forward to creating a more successful stay experience for you in the future. Sincerely, Guest Service Manager.