Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center

Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center Reviews

Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center

No.3016 CaiTian Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center
Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition CenterQiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition CenterQiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center
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Qiuguo Hotel, Gangxia Subway Station, Shenzhen Convention and Exhibition Center Guest Reviews

4.7/5
Outstanding
4213 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4213)
Positive reviews(4145)
Reviews with photos/video(812)
Classy environment(397)
Easy to get around(370)
Friendly front desk staff(208)
Close to metro(208)
Delicious breakfast(155)
Comfortable bed(79)
Good audiovisual experience(39)
Negative reviews(68)
thewandercurator
Comfortable Queen Bed Room
Stayed in Jun 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 26, 2024
We booked this hotel at the last minute to extend our exploration of Shenzhen beyond the day and it's location was perfect for us, 5 mins walk to One Avenue and Citylink underground malls, with Exit 12 leading to Line 2 (Futian HSR, Sea World, Window of the World, Hubei, Daimeisha) and easy transfer to other lines. It turned out to be one of the best value stays in Futian. Beyond the humble lobby, the hotel packs a lot of cosy and homely services in their guest stay experience. Reception staff kindly upgraded us to a window room at our request. It was very clean, spacious, full of smart tech, yet comfortable and relaxing with tasteful natural accents (a landscape art above the bed, green shower tiles, wood furniture). Included are in-room minibar beverages, a healthy teatime station, goodnight snack and 24hrs warm tea at the lounge, gym walking machines, laundry corner, even a robot that will deliver your online delivery meals directly to your room. They also offer breakfast, which we did not take. We are almost sorry we had to check out. We will definitely choose this hotel for future weekend trips to Shenzhen!
6/9
Response from Property: Hello! Thank you for choosing Qiuguo Hotel. The surrounding transportation, catering, entertainment and shopping are very convenient. There are Zhuoyue Center and Galaxy Cocopark for shopping; The subway has Line 11 directly to the airport, and nearby Line 10, Line 1, and Line 2 offer transfers. The hotel advocates a natural, healthy, and spontaneous lifestyle. There is an exquisite and elegant 24-hour tea and book bar here, which we believe will bring you relaxation and comfort. Sincere, friendly, and simple autumn fruit people look forward to becoming friends with you! Remember to follow us at any time and share us with your friends around you~Sincerely looking forward to your next visit!
Guest User
Featured Smart Room (Double Bed)
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Wonderful trip!!!
WEILING
Featured Smart Room (Double Bed)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Nice stay, good environment and friendly staff. Ideal location. Comfortable bed. Free minibar. And snack available during noon time (biscuits, fruits and sweet)
Response from Property: Dear guest, hello. Your satisfaction is the best encouragement for us. Providing comfortable and homely service quality for every guest is our responsibility and direction of effort. The new minimalist design, skin friendly and warm bedding, and high-quality essential items will definitely leave you and your family with a wonderful memory. Wishing you a happy life!  
Ding Ze Xian
Featured Smart Room (Double Bed)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Great location just right in front of hotels there are station exits. Shopping malls are just opposite of the road. Rooms are clean and comfortable. Highly recommended.
Response from Property: 168/1000实时翻译划译Dear guest, thank you for choosing Qiuguo Hotel. We are very happy to see your meticulous review. We believe that you are also someone who is good at observing life and enjoys enjoying it. Qiuguo is striving to create a better urban cultural boutique hotel. We attach great importance to the comfort of rooms and detailed services. Our intention is to bring comfort to you who is busy and tired. Remember to follow us often and recommend us to your friends. Sincere, friendly, and down-to-earth Qiuguo people look forward to becoming friends with you! Wishing you a happy life~
Michelle
Selected Smart Room (2 Beds)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel location is strategic near both Gangxia north and Gangxia subway stations. Around few minutes walk. There are eateries nearby and 卓悦shopping mall just opposite the street. Hotel room is cosy with advanced voice control system. The front desk staff is helpful and polite. They even helped to book cab via their own personal apps which we transferred back money to them. Improvement on the street noise cos it’s near the main road and low floor. Overall is value for money with comfort and clean stays.
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will listen carefully and try our best to improve our services and facilities to meet the expectations and needs of guests. The geographical location mentioned by the guest is very important. Gangxia North Subway Station and Gangxia Subway Station are only a few minutes' walk away. Our hotel is located at this intersection, which is convenient for guests to go to surrounding restaurants and shopping malls. The guest's room evaluation is very high. We will further enhance the cleanliness and comfort of the room to ensure that guests can enjoy the best accommodation experience. The front desk staff mentioned by the guest are very helpful. We will further strengthen the training of employees, improve their service skills and attitude, and make guests feel at home. Regarding the street noise problem mentioned by the guest, we will take some measures on the lower floors of the hotel to reduce the impact of noise and make guests feel more comfortable. We will listen carefully to the suggestions and feedback of guests and continuously improve our services and facilities to ensure that guests can enjoy the best accommodation experience.
CHEUNG
Deluxe Smart Room (Double Bed) (Bathtub)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Pretty nice stay, everything sic lean, something that surprised was a very long corridor walk but overall I am quite satisfied. 😁
Response from Property: Dear guest: Hello! Thank you for choosing Qiuguo Hotel. The surrounding transportation, catering, entertainment and shopping are very convenient. There are Zhuoyue Center and Galaxy Cocopark for shopping; The subway has Line 11 directly to the airport, and there are also Line 10, Line 1, and Line 2 nearby that provide transfers. The hotel advocates a natural, healthy, and spontaneous lifestyle. Here is an exquisite and elegant 24-hour tea book bar, which we believe will bring you relaxation and comfort. Sincere, friendly, and down-to-earth autumn fruit people look forward to becoming friends with you! Remember to follow us anytime and share us with your friends around you! We sincerely look forward to your visit again!
Guest User
Featured Smart Room (Double Bed)
Stayed in Sep 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Sep 23, 2024
neat & tidy, have breakfast & night dining offer, will back again... spacious room..
Response from Property: Dear guest, thank you for choosing Autumn Fruit Hotel. Autumn Fruit Hotel hopes to find a pure land for people who are busy and bustling in the city, conveying sincerity and friendliness between people, and allowing every visitor to find a place of soul. If you want to learn more about our story, welcome to join "Autumn Fruit Hotel". We look forward to traveling with you all the way, sharing this joy together, and looking forward to your next stay.
WSLR
Deluxe Smart Room (Double Bed) (Bathtub)
Stayed in Jan 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Without map guidance, it was tricky to find after getting out of the metro. But as soon as you find the hotel and locate where you are from both metro lines, it was super easy, covinient and very prime central location. I totally recommend. Check in was easy, staff were efficient and quick. Was given room 8537 as requested to be placed in a quiet area and they accepted my request. Thought my room was in level 8 but it was in fact in level 5 floor and that's as high you are going to be. I really liked my room with the bathtub and it was spacious. Requested daily house keeping. The lounge was beautifully designed, great for taking pictures and the restaurant was really good too. Nice choices of breakfast, snack during the afternoon and evening snacks also very good at the start of the hours, if you go after 8/9pm there is not much left and they don't top it up. Overall, will stay in this very convenient hotel.
6/8
Response from Property: Thankyouverymuchforyourcommentsonthehotel,weappreciateyourfeedbackverymuch,andwewillcontinuetostrivetoprovidethebestserviceandfacilitiestomeetyourneedsandexpectations.Inresponsetoyourspecificquestion,youmentionedthatthehotellocationisverygoldenandeasytofind,butifyouarenotfamiliarwiththelocaltransportationroute,itisrecommendedtoprovidemapguidancetoensurethatyoucangettoyourdestinationsmoothly.Inaddition,youmentionedthatthehotel'sroomarrangementandfacilitiesareverysuitableforyourrequirements,includingroomswithbathtubsandspaciousandcomfortablerooms.Weattachgreatimportancetoguestexperienceandsatisfaction,sowewillcontinuetoworkhardtoensurethatyoucanenjoythebestserviceandfacilitiesinthehotel.Withregardtohousekeeping,wewillcontinuetoimproveourservicestoensurethathousekeepinginallroomsmeetsyourstandardsandneeds.Finally,thankyouforyourcomments.Wewillcontinuetoworkhardtoimproveourservicequalitytomeetyourneedsandexpectations.
Guest User
Featured Smart Room (Double Bed)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Hotel was comfortable
Anonymous User
Featured Smart Room (Double Bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Hotel is at a convenient location and the bed is really big and comfortable! A very cozy stay.
Response from Property: Dear guests, thank you for choosing Qiuguo Hotel. Qiuguo is an urban humanities boutique hotel. I will introduce you to a small surprise of the room configuration, relaxing Bluetooth music and sleep system for you to change at will; LeTV Internet TV that can be connected to the mobile phone to watch will; super skin-friendly and comfortable duvet, down pillow, memory pillow, comfortable and breathable linen slippers can be used at any time; super-standard imported toiletries, high and low stepping stones; a variety of free drinks, etc., all reveal the heart of Qiuguo people. If you like Qiuguo, remember to follow us at any time~ I hope to bring you a new experience next time. Thank you for your comments.
Guest User
Featured Smart Room (Double Bed)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Great environment great staff
Jennifer
Featured Smart Room (Double Bed)
Stayed in Jun 2024
Couples
1 review
3.7/5
Posted on Jun 30, 2024
the refrigerator without cool in room, then the free drink without cold, the extra afternoon tea and night snack without worker take care ,so worry about food not clean
Response from Property: Dear customer, thank you very much for your feedback. We attach great importance to your opinions. We have investigated and improved the refrigeration problem of the refrigerator in the room according to your feedback. In addition, the afternoon tea and late night warm stomach Congee provided by the hotel are all self-service. The food is prepared on the same day, and can be eaten with confidence. When you have any questions or needs during your stay, please call our 24-hour customer service phone at any time, and we will help you at the first time. Thank you again for your correction. We sincerely hope to provide you with a pleasant and comfortable stay experience. Wishing you a happy life!
Guest User
Featured Smart Room (Double Bed)
Stayed in Jun 2024
Family
26 review
3.2/5
Posted on Jun 12, 2024
DESIGN FOR RECEPTION DESK IS VERY POOR ROOM LIGHTING IS TOO DARK , HOTEL FACILITIES IS UNDER AVERAGE BREAKFAST WAS UNDER MY EXPECTATION ACCORDING TO OTHER HOTEL GUESTS LOCATION IS GOOD THIS HOTEL PRICE IS NOT WORTH
Response from Property: I would be happy to hear your feedback. We will take it seriously and take measures to solve the problem. As the front desk manager of the hotel, we are happy to understand your experience with the hotel and take necessary measures to ensure that your experience is at its best. We will work with the hotel's room service team to adjust the room layout and facilitate your use to ensure that your stay environment becomes more comfortable and convenient, providing you with a more enjoyable stay experience. Thank you again for your feedback and support. We will do our best to provide you with the best service and experience.
joe
Featured Smart Room (Double Bed)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 14, 2024
good good good good
Anna Wong
Featured Smart Room (Double Bed)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Very pleasant staying. Staffs are friendly and went above and beyond. Will definitely stay here again! FYI It would be perfect if there’s a full length mirror in the room.