Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)

Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue) Reviews

Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)

No.56 Xiashiwei Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)
Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue)
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Vienna Hotel (Shenzhen International Convention and Exhibition Center Fuyong Baoan Avenue) Guest Reviews

4.5/5
Good
1818 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(1818)
Positive reviews(1774)
Reviews with photos/video(290)
Offers pick-up/drop-offs(193)
Easy to get around(149)
Classy environment(143)
Friendly front desk staff(138)
Close to airport(78)
Large rooms(74)
Delicious breakfast(57)
Perfect for business trips(45)
Negative reviews(44)
HappyStar
Standard Big Room
Stayed in Jul 2024
Other
2 review
4.2/5
Very Good
Posted on Aug 24, 2024
Free upgrade and late check-out.
Response from Property: 親愛的,非常抱歉給您完美的體驗中畫上了遺憾的一筆,還希望您能給小維一個機會.以後多多支持小維,謝謝啦!
Guest User
Standard Double Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Mar 15, 2024
A great place located in the Southwestern part of Shenzhen. The rooms are clean and bright, and they really enforce the non-smoke policy, unlike other places in China. There is also a laundry machine and a dryer which is very convenient. The service of this place is the highlight. My mom forgot her watch when we checked out. The staff called me and they sent it to our stay in Shangri-La. Thank you very much!
Response from Property: Dear guests, thank you for your review of the hotel! Thank you for taking the time to give a sincere review of Vienna Baoan Avenue Branch. The hotel is in an excellent location, a 15-minute walk from Metro Line 1 and a 15-minute drive to the airport. The hotel is equipped with 24-hour free airport shuttle service. The hotel is located at No. 56, Xia Shiwei Road, Fuyong, where you can enjoy the night view without leaving home. It is convenient for your travel and is the best choice for your business trip. If you have any needs during your stay, you can call the front desk at any time. Our front desk brothers and sisters are at your service 24 hours a day. I recommend you to join our Vienna Gentlemen's Club and enjoy more different membership experiences. Dear, please come back to see me often! Xiaowei looks forward to you coming home often to check if I am slack! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey.
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
2 review
2.2/5
Posted on Feb 15, 2024
I found the hotel fully booked although they accepted my booking prior. They spoke Chinese and were reluctant to assist me and there was one Chinese man who offered to speak on my behalf as he had a similar issue and translated for me, they then moved me to a hotel across.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. In response to the issues you mentioned, we have immediately reported them to the relevant departments for training and improvement to make rectifications and improvements to prevent such incidents from happening again. Thank you for taking your precious time. Time to give a sincere review of the Vienna Baoan Avenue store. The hotel has an excellent location. It is a 15-minute walk from Metro Line 1 and a 15-minute drive to the airport. The hotel is equipped with a 24-hour free airport shuttle service. The hotel is located at No. 56 Xia Shiwei Road, Fuyong, allowing you to enjoy the night view without leaving home. Convenient for your travel, it is your best choice for business travel. If you need anything during your stay, you can call the front desk at any time. Our front desk guys are at your service 24 hours a day. I recommend you to join our Vienna Gentlemen’s Club to enjoy more different membership experiences. Dear, please come back to see me often! Xiaowei hopes that you will come home often to check whether I am slacking off! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
KIAN
Standard Big Room
Stayed in Jul 2023
Solo travelers
10 review
3.0/5
Posted on Aug 19, 2023
Little too old need renovation n breakfast was too basic can improve a little more they buy outside foods bao was disappointing.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Regarding the breakfast issue you mentioned, we have immediately requested the restaurant to provide more varieties for more guests to choose from. We will rectify the shortcomings and do a good job in daily work. Training to prevent such incidents from happening again. Thank you for taking the time to write a sincere review of the Vienna Baoan Avenue store. The hotel has an excellent location. It is a 15-minute walk from Metro Line 1 and a 15-minute drive to the airport. The hotel is equipped with a 24-hour free airport shuttle service. The hotel is located at No. 56 Xia Shiwei Road, Fuyong, allowing you to enjoy the night view without leaving home. Convenient for your travel, it is your best choice for business travel. If you need anything during your stay, you can call the front desk at any time. Our front desk guys are at your service 24 hours a day. I recommend you to join our Vienna Gentlemen’s Club to enjoy more different membership experiences. Dear, please come back to see me often! Xiaowei hopes that you will come home often to check whether I am slacking off! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Standard Double Room
Stayed in Apr 2023
Business travelers
9 review
4.5/5
Great
Posted on May 12, 2023
Good location, near Fuwei metro station. Big room and clean.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!。感謝您抽出寶貴時間對維也納寶安大道店進行誠摯的點評。酒店地理位置極佳,距地鐵1號線步行15分鐘,駕駛15分鐘車程即可到飛機場,並且酒店配備24小時免費機場來回接送服務哦。酒店位於福永下十圍路56號,可以讓您足不出户盡覽夜景。方便您的出行,是您商務旅行不二選擇。在您入住期間有任何需要可以隨時致電道前台,咱們前台的小哥哥小姐姐24小時為您服務哦。推薦您加入我們維也納紳士會,享受更多不一樣的會員體驗,親,要常回來看看我哦!小維期待您常回家看看檢查我有沒有懈怠!我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
aaron1968
Standard Double Room
Stayed in Jun 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Very nice!
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨
Guest User
Standard Big Room
Stayed in Jun 2023
Other
68 review
5.0/5
Outstanding
Posted on Jul 30, 2023
设施:OK 卫生:OK 环境:OK 服务:OK 穿梭机场班车:OK
Response from Property: 尊敬的賓客,感謝您對酒店的點評!。感謝您抽出寶貴時間對維也納寶安大道店進行誠摯的點評。酒店地理位置極佳,距地鐵1號線步行15分鐘,駕駛15分鐘車程即可到飛機場,並且酒店配備24小時免費機場來回接送服務哦。酒店位於福永下十圍路56號,可以讓您足不出户盡覽夜景。方便您的出行,是您商務旅行不二選擇。在您入住期間有任何需要可以隨時致電道前台,咱們前台的小哥哥小姐姐24小時為您服務哦。推薦您加入我們維也納紳士會,享受更多不一樣的會員體驗,親,要常回來看看我哦!小維期待您常回家看看檢查我有沒有懈怠!我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Standard Big Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The hotel has a beautiful environment, complete facilities and equipment, the service staff is very friendly, it is clean and tidy, and there is also an airport pick-up service, which is convenient for travel. I am very satisfied and will come again if needed in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we try! Looking forward to your next stay!!
Guest User
Standard Big Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The rooms in this hotel are clean and tidy without any peculiar smell. The rooms are large and soundproofed. The front desk service also helped to upgrade the room type. There is a free airport drop-off service in the morning. The driver has a very good attitude. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice is our great honor every time, and your consistent support makes us feel very happy. Looking forward to meeting you again!
Guest User
Standard Big Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The rooms are well ventilated and well lit, especially very clean. Overall, I am quite satisfied. The service attitude of the staff is also very good. They can answer any questions carefully and send you to the airport for free. I am very satisfied. The beautiful lady at the front desk is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice is our great honor every time, and your consistent support makes us feel very happy. Looking forward to meeting you again!
Guest User
Standard Big Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2025
This time I stayed at Vienna Hotel and had a great experience! The room was clean and tidy, the soundproofing was good, and I slept very well. The breakfast had a wide variety and tasted great, which was very satisfying. The airport pick-up service was very considerate, the driver was punctual and enthusiastic, and the trip was completely worry-free! I highly recommend Vienna, I am really satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Vienna Hotel will be the eternal warmth in your memory! Welcome to come back often! I wish you: well!
IEOEN
Standard Big Room
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Vienna Hotel is cost-effective, the environment is clean, the service is thoughtful, and it can solve guests' reasonable requests and problems in a timely manner. The customer service attitude is good, and it serves guests patiently and carefully, making us feel at home. The hardware facilities are complete, there is hot water 24 hours a day, and the water temperature is moderate. The heating is also very comfortable. The guest rooms are clean and hygienic, the lobby is simple and atmospheric, the breakfast is rich and fresh, and the front desk also helps to upgrade the room type for free
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice is our great honor every time, and your consistent support makes us feel very happy. Looking forward to meeting you again!
Guest User
Standard Big Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel front desk service is very thoughtful. When checking in, they are very enthusiastic and answer all questions. They also provide free airport pick-up and drop-off service. The room is also very large and comfortable. They also specially upgraded my room type and sent me breakfast. The hotel is also very close to the subway station. It was a very pleasant stay.
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and never be alone. With your support, we will continue to work hard!
Guest User
Standard Big Room
Stayed in Feb 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 6, 2025
I saw this hotel had a high rating online, so I came here to experience it. The hotel staff were very nice, the room was very big, and the experience was very good.
Original TextTranslated by Google
Response from Property: "In the long river of time, meeting you is the most beautiful scenery. Thank you for your support and encouragement, which is as warm as the sun and as gentle as the breeze. We will continue to work hard to create a more comfortable and warm stay experience for you. We look forward to meeting you again.
Guest User
Standard Big Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The hotel is very close to the airport. The service is good and there are many places to eat nearby. The front desk service is very good. Free airport shuttle. Love it.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel! Although we did not receive your 5-star praise, we will continue to work hard. If you have any questions during your stay, you can dial "0" in the room and ask the front desk at any time. We will solve it for you in time. We look forward to your next stay and wish you a happy life!