Anonymous User
January 15, 2024
Didn't check in successfully. I can only say that the environment looks good, but the management and registration are really poor and there are no regulations. I successfully booked on the platform and added WeChat, saying that the room was booked. The housekeeper also sent me the location and room number. As a result, because I arrived late, I was told that it was the last room so they didn't verify with other customers, and it was given to someone else without any registration. As a result, when we arrived at the front desk, no one heard from us and we didn't know where to wait. The merchant didn't tell us to solve it right away when we arrived. We waited there for 20 minutes and decided to leave. Then they said they would help us change rooms. The room we finally changed to was not as good as the original one, but it was still okay. It was just that the mood and experience were extremely bad. I hope you can strengthen management!
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