1⃣️ The room infrastructure is OK, the air conditioning is not strong, it is very hot, but it can still barely live, the wifi speed is very fast, the attitude of the proprietress at the beginning is also very warm, but! It’s the first impression 2⃣️ In general, the proprietress has a bad attitude towards the guests. There is a serious message communication problem for electric car rental. We have become a misunderstanding and contradiction because we rented an electric car. When we checked in, we told the proprietress that we rented two cars until tomorrow before check-out. A total of 200, But the peers said that it was still early, so I would rent it later. When I finally checked out, the proprietress told me clearly, and we also learned that she herself and her daughter mistakenly thought that we were renting for a long time, so she drove away after the night. The next day we wanted to see the sunrise. When we went downstairs, we found that there was no car. , Very anxious, Call the boss at 5:40, no one answered, the time is early, so it is understandable that 3⃣️ On the way, the car rental to us is her daughter. Later, I learned that she is relatively young. I don’t say how old it is when it comes to privacy, because the boss has been stressing to me what does a child like this understand? Since I don't understand, why did she let her bill us to rent a car for us, and didn't ask us how long to rent? Indeed, we must also review ourselves and check any documents. If it is a child who handles business, confirm and ask again and again! 4⃣️ But the attitude of the proprietress throughout the whole process, even the most basic polite words, even when we went back to pick up the car halfway, the first sentence she asked was not polite. I am sorry that we can have something to communicate with us. Not very good, so it has brought inconvenience to you, wait for us to understand clearly. No! There is no normal business service attitude at all! I have always said that I have never had a guest say bad, and then I went to see someone who had already given a bad review. The first thing she asked was: Why didn't you give us the key last night, my peer friends said that no one told us! Then the boss did not talk, your daughter did not tell us anything! 5⃣️ When we finally checked out, we wanted to check out quickly, so I was not too impatient. The proprietress said that we would tell us this matter clearly, which is what we just mentioned, that there was a misunderstanding between the two sides. The proprietress has been holding: we are based on the receipt as the standard, So it's not a store problem now. 6⃣️ Since you can dump the pot so perfect, it is now a problem for our residents. Okay, we have not repeatedly confirmed that it is our fault, but when you rent a car, you let a child come to get it. If there is a problem, it is all our responsibility. It is none of your business! I am very angry. It is actually a simple thing. If you have a better attitude, you sincerely say that you are really embarrassed for the inconvenience, but you don’t. You have always said to make it clear and clear. When you deny that you don’t know that we are going to rent for a day, Finally I said that there are witnesses, everyone listens, you put the responsibility on the child, the child does not know! You did not tell my daughter! My God, we are so wronged, so I have come to fire, and the voice is getting louder and louder, so now it is our problem! 7⃣️ Finally, I said to other residents in front of me! In fact, it is a disguised scold me! You still don't admit it at the end, but you are still saying this clearly under the guise. Pointing at me, I said: you a girl how so what I have forgotten, every word is in front of the words you a girl how, God I a girl should not speak? I have no right to speak? I should be wronged? I have been so kind to people and people and to be a teacher. I really can't bear it, so I am very loud and I accuse you of poor service attitude. I said the difference is not how you put the car, but you don't even say the most basic polite words. And finally put the responsibility on us! And in front of so many people said that I, I was very angry, although we did not seriously confirm the documents, this is a misunderstanding, we have a mistake, but I am also reasonable! I admit that I scolded you to refute you, so after listening to you clearly explain the document, I will immediately refute you if you say anything that goes against the facts, and you say that I will not listen to you! Oh my God, have you listened to me carefully! So angry! 8⃣️ I didn't say sorry until the end of the check-out! In the end, I still can't stand the grievance. After I got on Didi, I called back to the boss. I already resisted the anger and said that the boss felt that I was very wronged. Do you have time? I still want to tell you this matter clearly. You listen to me first and then you talk. I talked, she didn't listen to me! God, no respect! She put the phone aside, I clearly asked if you are free, you can directly say you are not free, but you have such a prevarication, and then we quarreled on the phone, the whole Didi driver heard, the driver can't listen to it. I answered the phone and helped me to pick up the boss, saying that she would not do business! She has been saying, I will hang up directly! 9⃣️ In fact, it is not why I want an apology but not sincere, and I have been pointing at me and saying what you are a girl. So you can't talk as a girl by 2023, right?
Outstanding
3461 Reviews