I stayed there a few years ago and have always wanted to stay there again someday. My parents came from another prefecture, so I was looking forward to spending time here with them. But it's the worst. Everything is the worst. From the time of the first check-in, the staff were not very friendly and their response was very clerical. Breakfast at 7am and 9am? I asked her which one would be better, and I was given the option of being too early or too late, and she said 8 o'clock is not a good time.Well, it's fine. That's what it feels like. Unpleasant at this point. Afterwards, we were shown around the guest rooms, first heading to my and my children's rooms. My parents were upstairs. At that time, even though my room was at the far end, my elderly parents were forced to walk to the end with me. When you get off the elevator, there will probably be some kind of response, such as telling you that your room is far away, so please wait here. Especially since I only use the Japanese-style room for sleeping and getting ready in the morning. My parents had a slightly larger room, but there was rotten water and rotten flowers in the vase. It's the worst. From the beginning to this point, it's been nothing but unpleasant. And the culmination is dinner. It's late anyway. Even though the next dish isn't coming, if there's a little left, I ask if I can take it and take it. I said I could serve the child's rice and miso soup first, but no matter how long I waited, the side dish never came. Elementary school children decided to eat only rice and miso soup. The air conditioning was centrally controlled and the room was hot and humid, so I asked if I could open the window, and they said yes. Then both sides are fully open so it gets cold. The tempura that came out had a little bit of salt on it, but if it wasn't enough, I was asked to add more. There was no salt at all. After getting tired of waiting, the beef stew was brought out, but even when it was placed in front of me, it was still not ready to eat and was still simmering on the stove. The caterer left without saying that. There are no plates to serve the stew. There was a plate and astragalus in a corner with dust hanging down, and the astragalus was bald and dirty, so I wondered if I was going to eat it. and disgust. And is the finished stew a soup curry? ? ********** soup. I eat Shiraoi beef every year, but this was the first time I had eaten meat that chewed so much that nothing came out, and that there was no fat at all. It was explained that it was simmered for 6 hours, but I think it was frozen. In the end, the dining staff probably felt uncomfortable with our outburst of dissatisfaction, but instead of greeting us, they glared at us from behind. Of course, there were other staff members who treated us in a pleasant manner, but for us, they were really the worst, mainly the ones who helped us with our rooms and served dinner. I think this is important. Are you choosing your customers? I've been to many hot spring inns all over the country, but this was the first time I felt so uncomfortable and had to actually express my discomfort to someone. I made my father's last trip during his illness the worst, and the only thing I can do is blame myself for choosing this inn. I never want to come to a place like this again.
Very Good
40 Reviews