To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(63)
Positive reviews(52)
Reviews with photos/video(6)
Awesome stay(11)
Friendly owner(9)
Great location(5)
Negative reviews(1)
Anonymous User
Deluxe Double with Balcony
Stayed in Jan 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 2, 2024
I love the hotel’s environment and staff are very welcoming and friendly.
jamie
Deluxe Twin Pool View with Balcony
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 14, 2024
We loved this hotel, good services overall with nice environment. Highly recommended!
Guest User
Deluxe Double with Balcony
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 4, 2024
The staff were friendly and very helpful. We really enjoyed our room, best one yet on our trip! We also enjoyed the pool, it was great to cool off after a long and hot day site-seeing. I would definitely recommend this hotel and if we're ever in Siem Reap again we will want to stay here.
Wrswifty
Deluxe Double Pool View with Balcony
Stayed in Jan 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The staff was beyond helpful with helping me get to the hotel from the airport and booking tours
Cheata
Deluxe Double with Balcony
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Good location, nice hotel and delicious breakfast. I really enjoyed my trip.
Guest User
Deluxe Double Pool View with Balcony
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Feb 12, 2024
Good central location, walking distance to pub street. Staff all charming and always willing to help.
Downsides: pool area tired and poorly laid out, mosquitoes, tours and restaurant massivley over priced, if these were priced more sensibly people would use them.
Would definitley return and recommend, a few tweaks would make it perfect.
Sengleang Kev
Deluxe Double with Balcony
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 5, 2024
We loved all the hospitality
T_H
Deluxe Twin Pool View with Balcony
Stayed in Jan 2023
Couples
23 review
4.5/5
Great
Posted on Jan 25, 2023
Nice pool and very friendly service. Quite noisy due to party street close by and thin windows.
Response from Property: Thank you for your review. I’m sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention.Do not hesitate to contact us at any time if you need any other assistance.Best Regards,Phka Chan Team
KiwiMark
Premier Twin Room with Pool Access
Stayed in Jan 2023
Couples
7 review
5.0/5
Outstanding
Posted on Feb 15, 2023
Amazing and friendly staff who helped with all our requests ! Loved the pool too!
Response from Property: Thank you for your review and positive comments we are so glad you enjoyed your stay with us at Phka Chan recently. It’s always great when we can help guests make the most value of their time with usWe are looking forward to welcoming you to stay with us again very soon.Do not hesitate to contact us at any time if you need any other assistance.Best Regards,The Management,
Guest User
Deluxe Double with Balcony
Stayed in Oct 2022
Business travelers
30 review
4.5/5
Great
Posted on Oct 31, 2022
Great location, but can be noisey from other hotels, playing music, but not a big problem. Spacious rooms, big shower area, nice pool, very tranquil and interesting layout. Great place to relax. Only downside rubbish TV sat reception but good wireless connection for laptop or phone. Great Staff . .
Response from Property: Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We are so excited about your comment and especially that you had a great time at our lush hotel from the service of our teams to the facilities and the food. We are looking forward to welcoming back you to the Kingdom of Wonder very soon. Best regards, Reservation Team
Guest User
Luxury Room
Stayed in Dec 2021
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jan 1, 2022
Friendly staffs and cleanliness room, nice pool and great location, nearby pub street
Response from Property: Dear Our Values Guest,Greetings from Phka Chan Hotel ! Thank you very much for your kindly taking your value time to sharing your stay experience with us, we are glad to know that you were enjoyed your stay with our property and appreciated with our services. We are looking forwards to welcome you back to stay with us again in the future. Best Regards, Phka Chan Hotel Team
Guest User
Deluxe Double Pool View with Balcony
Stayed in May 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel is very clean and comfortable, especially the breakfast is delicious hahahaha! Very good stay experience
Original TextTranslated by Google
New and good life!
Deluxe Double Pool View with Balcony
Stayed in Mar 2024
Couples
17 review
1.2/5
Posted on Mar 26, 2024
The location of the hotel is average, but the environment is really bad! There was no air conditioning as soon as I entered the room. I felt a little chilly after it was turned on for an hour. There was a strong smell of urine in the toilet, as if it had not been cleaned. The scariest thing is the power outages several times a night! The weather is 36-37 degrees, which is really life-threatening! There really is no next time!
Original TextTranslated by Google
Anonymous User
Deluxe Double with Balcony
Stayed in Feb 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Very good, good, good, good, the environment is also very good, good, good, good, breakfast is also good, good, good, good, the people are also very good, good, good, good, good, highly recommended!
Original TextTranslated by Google
Jenni Phung
Deluxe Double with Balcony
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Small hotel near West Street and Siem Reap center. Very convenient to travel. Extremely lovely and clean. The staff is always welcoming, asking questions, and helping guests. Really satisfied staying here! (Ks cleans the room twice a day, comes home from going out at night and sees that Ks has rearranged the bed again, so cute)