koh rong, Sihanoukville, Sihanoukville Province, 18200, CambodiaView Hotel Details
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Tree House Bungalows Guest Reviews
3.9/5
Good
38 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(38)
Positive reviews(18)
Reviews with photos/video(6)
Negative reviews(6)
badrbs
Khmer House
Stayed in Aug 2023
Family
77 review
4.7/5
Amazing
Posted on Sep 8, 2023
Nice hotel and near to the beach the price is. Cheap........
Response from Property: Thanks so much for staying with us and looking forward to seeing you again.
MegCarlson
Tree House
Stayed in Jun 2023
Travel with friends
6 review
3.7/5
Posted on Jun 24, 2023
Amazing view man!!
Need a little work on the maintenance side BUT it is pretty decent for being on an island!
If you have a gecko fear, stay AWAY haha or go and enjoy the vibey nature and waking up at 5 from monkeys jumping on your balcony!
Living life!
Response from Property: Thanks so much for staying with us, looking forward to seeing you again.
Kevinphon
Khmer House
Stayed in Jan 2023
Couples
117 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Nice view and clean
Response from Property: Thanks so much for staying with us and looking forward to seeing you again.
Bert1711
Classic Bungalow, Beachside
Stayed in Oct 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Great tree houses on Koh Rong, very hospitable and helpful. Many houses are being renovated and then it will be even more fantastic. We really enjoyed our stay
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Response from Property: Thanks so much for staying with us and looking forward to seeing you again.
Elena Ap
Tree House
Stayed in Mar 2024
Couples
6 review
1.0/5
Posted on Mar 18, 2024
Terrible. We were given the wrong room we booked, a tree house. Instead, we got a dirty kennel, a room without a category, more like a staff room, where it was dirty and we were eaten by a flock of mosquitoes all night, despite the fact that upon check-in we immediately included mosquito repellent in the vertebrae. I have never seen anything like this before, there are not as many mosquitoes outside as there are inside, they clearly live indoors and the hotel does nothing about it. We woke up at night to spray ourselves, and these mosquito bites took a long time and painfully to heal. I believe that there could be bedbugs in the bed, because the mosquito doesn’t bite me three times in the same place like it did me (I’ll leave the photo)
The next day we finally got our treehouse. He didn't turn out much better. The same huge gaps in the windows and doors, the old interior, the sound of the air conditioner all night and overall audibility is maximum, and people just walking around the hotel all night, returning from parties. Yes, the view from the tree house is beautiful, but staying there was just a nightmare, bad sleep, not comfortable.
The hotelier is as unfriendly as possible.
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6/9
Response from Property: Thanks so much for staying with us and your comments and advice.
Guest User
Beach House for Four People
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Facing the sea, very good environment
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Response from Property: Thanks so much for staying with us and looking forward to seeing you again.
Philipp Tralau
Khmer House
Stayed in Dec 2021
Family
11 review
4.2/5
Very Good
Posted on Dec 25, 2021
All in all very good. Great service. Of course, you should not forget that you are in another country. You can accept some compromises there.
I will definitely choose this hotel again next time I go to Cambodia
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Response from Property: Greetings from Tree House Bungalow and Resort...Thanks for your comments, we are welcome you see again.Thanks and regards,ArifTree House Team.
Guest User
Stayed in Jul 2024
Couples
1.0/5
Posted on Jul 24, 2024
Worst experience I've ever had. I'm writing this review while scratching different parts of my body due to poor cleanliness of the place. The bugalows are run down, the inside is humid and you can just tell by being inside that the place is full of bugs. We were told that there is a shuttle available for pick up at arrival but instead we got a motorcycle that carried our suitcases while we walked 2 miles on sand wearing sneakers. The food is honestly not that good and not a lot of variety either, most treehouse residents walk a bit to eat. Their kitchen always lacks something. We scheduled the shuttle for our departure beforehand and agreed on the time the.night before. Bext morning not only were they late, but they pushed the boat inside the water far enough to get your knees wet if you try to climb on, while we're wearing city clothes as we're leaving and had the audacity to ask "Are you not coming?" after staring at our sneakers. Avoid at all costs, there are so many other places on this island that are cheaper and offer a much better accomodation for your stay. PS: WiFi never works, only the bar's WiFi does.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 28, 2024
Avoid - overpriced and dilapidated. I would avoid the Treehouse Bungalows Koh Rong. The three main reasons are 1. it is overpriced for the value provided, 2. the property is neglected and dilapidated, and 3. the person at reception takes chances/liberties (read more below about their 18% currency conversion ‚error‘ and their confusion when we asked for receipts). It felt like a resort long past its heyday, and is now neglected and unmaintained. I think they are taking advantage of the old reputation (and photos) from when it was in a good state. It is now very dilapidated but you’re still paying in line with the heyday rate. We cancelled our booking early and forfeited the money (they wouldn’t do a refund) because we thought it wiser to leave. Pros - Location: nice beach and a short, flat walk to village and two piers for catching the ferries - Luggage shuttle to and from pier - The beds and curtains were reasonably clean. Cons - The property does not look like the marketing photos. It is in a state of neglect overall and in disrepair in some places. In the photos the wooden buildings are maintained and varnished, for example. - The price is too high for the services delivered. The website described our accomodation as ‚Our Bungalows with 2 double bed are comfortable, roomy and elegant‘. They are not. The basics are not included - like hand soap and bath mats. - Everywhere else we travelled (Siem Reap, Kampot, Phnom Penh) used a USD1 : Riel 4100 rate, this place used US$1 : Riel 5000. This means you pay a sizeable 18% more because of their miscalculation. - The system for charging food and drink items to the room didn’t work well and you don’t sign each receipt. When we checked out there was a bit of confusion when we asked for the receipts to confirm a bill that was higher than we thought. The person at reception acted like this was very unusual. - Bathroom was very dilapidated (chipped paint and plaster and broken basin cabinet) and very basic (rusty nail to hold the handheld bidet so it kept falling on to the floor). - Towels are old and need replacing. We needed to go to reception to ask for towels (they weren’t in the room when we checked in). - The bathroom needs hand towels. - The bathroom needs bath mats. - The bathroom needs basic toiletries - like hand soap. - The bathroom needs to be cleaned. - The room had two mugs and a kettle, but no tea or coffee and was meant to be a room for four people. - There were no mosquito nets. The marketing photos showed clean and maintained rooms with better facilities. - There was no safe/secure option to keep valuables like passports). - Restaurant was out of various ingredients and items on the menu. - The beach loungers were starting to fall apart in places and all the pillows/cushions were missing/gone. Again, the photos showed clean and maintained furniture. - The pool was neglected and couldn’t be used. There are no swimming towels. As I stated earlier, it felt like a r
ggxtauqqk87
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 20, 2024
The Khmer food, fruit shakes and milk-based smoothies are delicious! Unbelievably good and sanitary - food comes out piping hot. I literally ordered takeout daily after each of my three scuba dives with the onsite PADI dive center. I could eat there forever. The restaurant does take credit cards with an additional surcharge - USD$1 for a total under $15 and USD $2 for any total above that. (We did not stay in the lodgings and can only comment on the food, which was to die for.)
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 2, 2024
Breath taking views from the tree house. Lovely large room with on suite bathroom. Monkeys came to visit us on our balcony. Highlight of our holiday! The gentleman on reception was so helpful, he sent us messages with directions and photos. We've traveled a lot and nothing beats this place. Building work going on there atm. Pool and new bathrooms. Quiet not disturbing but I'd say by the end of this year, it will be going from a 2 star to 5 star.
Guest User
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 13, 2024
We were fortunate to have one of the bungalows that faces the sea, so woke up to the best view ever, looking straight at the sunrise and hearing the waves lapping on the shore. No complaints about the accommodation except that the electricity often failed, this seems to be a problem on the island. The bungalows are quite basic but everything was clean (and no mildew to be seen). We had no issues with noise from the bar, it was a quiet place to relax in the evenings and several tables are right next to the beach. We had dinner there twice and breakfast once, the food was excellent.
Zimmi_Bira
Stayed in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 2, 2024
I spent one night at the Tree House Bungalows in December 2023 and was glad I did! My bungalow was not fancy (it was quite basic), but it met my needs and it offered the welcome sound and views of surf hitting the sand and rocks lining the beach. And oh, what a gorgeous beach! Staff couldn’t have been more helpful, either before or during my stay. Perhaps best: you really can snorkel just by walking into the water at its private beach using equipment available for free at the desk — yay! The breakfast menu held a reasonable array of options, though service for that meal was a bit slow. I also ate dinner there and was very pleasantly surprised by the pizza I chose— it had one of the best truly thin crusts imaginable.
Guest User
Stayed in Dec 2023
Couples
3.0/5
Posted on Dec 17, 2023
Beautiful location but the immediate vicinity of the bungalows was like a building site, bags of cement and litter unfortunately detracted from what could have been much more idyllic given the scenery and location. We stayed here for 2 nights and were looking forward to staying in a peaceful location, however there was a group of guests that took over the bar area and playing very loud music til the early hours. We did mention this to the staff, but got the impression that whilst they were spending money at the bar they could pretty much do what they wanted and that the music would be finished by 10pm - it was gone midnight. Suffice to say we ate and drank somewhere else. The bungalows themselves are basic so don’t expect too much in terms of decor and frills - we stayed in one of the tree top bungalows, with a very rickety staircase and banister. They are in the middle of building a pool, which I am sure once complete will be lovely however there really needs to be a bit of money spent on the units there, as they are basically falling apart. The food was ok, we decided to have lunch there and ordered some pizzas but were waiting well over an hour for these and again staff didn’t really seem interested. We were also advised by the owner that on the day of our departure that he would get a boat to pick us up to take us to the pier for our departing boat, however when we went to check out he said that he didn’t agree that at all, nonetheless he did get someone to take our luggage so we made the walk there ourselves, which was no big deal as the beaches are stunning.
Guest User
Stayed in Nov 2023
Travel with friends
2.0/5
Posted on Nov 22, 2023
While the brochure looks lovely, our group of 10 arrived and were less than pleased that the resort was a full on construction site as well as mildew in the rooms. One in the group had sensitivities to the mildew and had to sleep outside on the porch between two chairs. We were moved twice from one room to another and the reception man Ari seemed to be argumentative to our concerns. FYI the pillows were also mildewed. Finally we were moved to the VIP room where the mildew was not an issue. They are putting a lot of money into a new pool at the resort but should have upgraded their rooms first. Other side of the island is much cleaner and nicer.