To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(950)
Positive reviews(917)
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Easy to get around(147)
Close to metro(110)
Excellent TV(74)
Convenient for shopping(46)
Well designed(36)
Friendly front desk staff(26)
Poor air conditioning(20)
Excellent room layout(11)
Negative reviews(33)
Hwee Chen
Superior Room
Stayed in Oct 2024
Family
22 review
4.5/5
Great
Posted on Oct 27, 2024
Ok so far the experience is nice. The room was beautiful and bed comfortable
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Ming
Run of House
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Same experience as the ones in China.
If one have visited the China branches, expectations minimally will be the same over here, more so in Singapore.
Did not fall short of my expectations, clean and bright rooms. Lovely experience and time spent here.
Location is especially great considering its at the “start” of Orchard road belt of shopping. A little off from the main belt but there’s where it brings some peace and quiet yet not being far off the main area of interest of Orchard.
Staff are friendly and accommodating too.
There’s roadside parking just outside of the hotel, so not an issue even without hotel onsite parking.
Tons of good food options too, that’s a definite.
One of my must return hotels!
Response from Property: Dear Guest, Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating and for recommending our hotel to other travelers’. We are thrilled that we are able to meet your stay expectations from our excellent location. Our hotel is indeed very strategically located with easy accessibility to MRT station, shopping malls and tourist spots. We are glad that you had enjoyed your stay. We would love to have the opportunity to welcome you back again! Warm regards, Ji Hotel Orchard Singapore Management
niamniam
Run of House
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Aug 8, 2024
Room was spacious, very homey. TV is not exactly very smart so we couldn’t SharePlay unless we were using an android. Nonetheless, I enjoyed my stay, they had two different types of tea which was very good and we got to use the traditional Japanese tea pots and cups which elevated my experience. Overall Zen 🫶🏻
Response from Property: Dear Guest, Greetings from Ji Hotel Orchard Singapore! It is heartening to hear that you had an enjoyable stay and was particularly impressed with our warm hospitality.We value your patronage and look forward to welcoming you back for another memorable stay experience soon.Warm regards,Ji Hotel Orchard Singapore Management
Guest User
Run of House
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
I am glad to have tried staying at Ji Hotel .... I will stay here again next time I am back in Singapore.
And I really like the souvenirs of wooden comb and aroma therapy oils.
Response from Property: ear Valued Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team
Leow
Superior Room
Stayed in Nov 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Nov 27, 2024
Clean room and convenient location. Short walk from MRT station. I stayed in 2 different rooms, the second room's AC panel does not seem to work. It is always set at 20 deg C. No safe deposit box in the room. No drawers to put clothes away.
Guest User
Run of House
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 20, 2024
Definitely one of the most worth staying hotels in Singapore if you’re looking for a hotel in town. Minimalist design yet includes all the necessities needed, the room was cozy, everything was clean and new. Looks exactly like advertised, no catfishing here 😂
Big wins are definitely the TV, and the LED mirror.
Will definitely come again ✨✨
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Mabel Wei Sam
Superior Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 16, 2024
Hotel is near to the bus station and metro, easy to access to other location. Shopping mall is within walking distance where you can get your food and grocery. Convenience stall, cafe, saloon just around the corner. Early check in is offered, staffs are friendly. We will come back again!
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Anonymous User
Superior Room
Stayed in May 2024
Business travelers
7 review
4.0/5
Very Good
Posted on May 18, 2024
Overall i will give 7.5/10 for good location, amenities, room layout and unique chinese design. Best thing is washroom and dressing area, with lights, power plug for hair dyer.
Drawback is where the cleanliness need to improve, receptionists be more friendly, and breakfast provided at next door with 20SGD per pax.
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. We are deeply sad that you did not enjoy your stay with us. However, our management team is working very hard to implement better ideas to make our rooms cleaner and better. We do hope the next stay will be the most exciting stay ever for you. We are at your service. Thank you for sharing your feedback and valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Jyinntan
Superior Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
All good, except that the shower area has only darker glasses. Could be quite awkward if it’s not couple travelling together
Guest User
Superior Room
Stayed in Oct 2024
Couples
7 review
4.2/5
Very Good
Posted on Nov 13, 2024
Small but clean & smart layout to optimize space. Convenient location to take the subway. Well centered. Comfy bed. Minimum service at reception. But good price for that location in Singapore
Anonymous User
Run of House
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 23, 2024
Place was really nice and comfy, service was really good too. Will come back again
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Guest User
Superior Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Oct 28, 2024
The location was great and a short walk to Dhoby Ghaut MRT and Plaza Singapura. The room was a little room but the TV was huge. Do note that the bathroom glass is a rather see-through even with the dark glass.
MikeTTC
Superior Room
Stayed in Nov 2024
Couples
6 review
4.5/5
Great
Posted on Nov 25, 2024
An unprofessional PRC receptionist, an Indian lady assisted me on the issue, kudo to her.
Anonymous User
Run of House
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Super cosy & really good location too! Room was spacious, clean & well equipped
Response from Property: Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team
Beautiful Travel
Run of House
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 8, 2024
Overall experience good. Location convenient. Enjoy my stay.
Response from Property: dear Valued Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team