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5 star

COMO Metropolitan Singapore
4.5/5144 Reviews

COMO Metropolitan Singapore

Somerset Singapore|0.76km from The Istana
We stayed here for 4 nights for business and absolutely could not fault a thing - everything was brilliantly thought out and the wonderful staff were a delight; nothing was too much trouble. The hotel has only just opened in the last week and we're sure it will become extremely popular in no time at all. The rooms are immaculately presented and very spacious, we especially enjoyed the little touches like the daily minibar and turndown service. The rain shower was HEAVEN and the beautiful COMO body wash, shampoos, etc. smelled so incredible I wanted to take them all home! Breakfast was included in our rate and was fantastic every single day. The breakfast to order was a highlight and we found there to be plenty of options to keep us satisfied over our 4 night stay. The freshly baked goods every morning are a real treat (balanced out with the delicious fresh fruit, of course). The service is a standout for this new hotel, it was exceptional in every area - everyone is very professional but also super friendly and personable. We thought this was a real point of difference and one of the many reasons we will return to this beautiful property. Every single staff member we interacted with was a delight, but special mentions to hotel staff Reina, Karl, Izhar, Kyle and of course the lovely Ivan in COMO Cuisine who we thoroughly enjoyed chatting with at breakfast every morning. We look forward to returning and checking out the pool/bar area which is nearing completion. See you again soon!
Oakwood Studios Singapore
4.6/543 Reviews

Oakwood Studios Singapore

Orchard Road Singapore|0.77km from The Istana
This review is long over due. My extended family and I stayed at Oakwood Studios Singapore through most of December 2022 and onto the first week of January 2023. The circumstances around our stay was very difficult but the management and staff at the Oakwood Studios made our stay most comfortable and we can’t thank them enough. This is not your typical service apartment but one with a special touch. And it seems to be popular with expats on short assignments to Singapore and families who have patients being treated at MT E Orchard or many of the other medical facilities across Singapore. Nestled across from York hotel and one building next to Quincy this is a most unique property. I have stayed at both the others in the past but I prefer Oakwood by far with its balcony in every room and clean and modern style with kitchenette. But it’s the people that made all the difference. I would like to specially thank Hitesh for going out of his way and even while on holiday to accommodate our ever changing dates and need for rooms. A big thanks to Nass as well for always stepping up and being most accommodating. Thank you Dan, Denise, Kym, Jet and Shobina for all the help at reception, with the brilliant breakfast boxes and recommendations. The residents loved the Thursday night cocktail and snacks which were complimentary and the many hidden outdoor places in the building (including the roof top pool). A must stay in Singapore for those planning to stay for a week or longer. At the time we were there, we heard that the Ascott group had bought Oakwood Studios. As good as the Ascott brand are themselves, I do hope they allow Oakwood Studios to retain its unique style and personality.

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Business travel

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Breakfast

Holiday Inn Singapore Orchard City Centre, an IHG Hotel
4.3/592 Reviews

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Orchard Road Singapore|0.54km from The Istana

Latest booking 21 hrs ago

I would like to give a shout out to the banquet staffs manning the B1 meeting and function rooms - Anand, Baharom and Rashid. Notwithstanding are the other staffs who help with the cleaning and miscellaneous matters. I regularly conducts workshops there. On the mornings that I arrive at the hotel, without fail, I will be greeted by their warm greetings - as in I can feel the genuine warmth in our interactions. One can't help but feel not just welcomed, but as if one belongs. Whenever I need assistance - be it for extra materials or the projector is not working well enough or my participants have a special request; anything - these staffs NEVER SAY NO. They will try their best to accommodate and will always come up with an alternative if the need be. I was never disappointed. Above all, they NEVER make you feel like you are asking for too much, or that you are inconveniencing them. There will always be smiles and the ”I will see to it that this will be sorted” vibe. The sincerity and consistency are omnipresent. Your hotel is a 4-star property, yet other 5-star hotels need to take a cue from these staffs. I have been to many other hotels, and none can compare to the hospitality I get from your staffs. I also know this does not happen just because I've become a regular face there, as I remember back in 2015, I when I first received the same kind of hospitality from them. Thank you!

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Top rated hotels in Singapore

Searching for hotels near The Istana? Compare room rates and reviews to find your ideal stay.
Dash Living on Mackenzie
3.2/59 Reviews
Bugis
There were no person/receptionist in the hotel, like literally there were no person take care of the place, reservation only by online (talking to the person in charge by using zoom), so i feel not really safe and cautious all the time. The room is so damp, which makes the floor feels nasty and uncomfortable to step on bcs the floor is watery. Tissue toilet is already yellowish and not a brand new tissue. The pillow case is smelly and seems like the bed isn’t that clean (still got dust and a bit dirt, and a strand of hair is detected). Wasn’t that good experience tho.
Coliwoo Orchard - Co-Living Serviced Apartments
4/564 Reviews
Orchard Road
Location is very near to orchard so it’s perfect. Basically there is not much service crew, food nor cleaners. As for cleanliness, they do not change your beddings or give you clean towels despite i am staying there for two weeks, but they do have washer and dryer but would be a hassle to wash them in such tiny spaces. They only sweep your room once a week. They only offer two numbers of small tubes of shampoos & shower gel. Overall the room is small but still enough for me. My pantry was a co-living space and I’ve got a smoking neighbours. At night the smell will easily travel to your room. You need a towel to cover the seams below the doors to prevent that. Tv was good, the supplies at pantry were good too. If I am coming back again? If there aren’t any rooms that is available in Singapore, I would.
Citadines Rochor
4.4/5410 Reviews
Little India
As an Ascott group member, there are decent expectations of an Ascott experience in all the properties in which I had once stayed (Ascott, Somerset, Citadines). Citadines Rocher (recently opened in 2020) was one of my top choices in having a local staycation because of its location and price range. However, it was an overall disappointing experience, and here’s why: 1. No daily housekeeping service 2. Our bathroom door could not close. It was completely off the ledge. 3. Reception is busy all the time. Phone calls are often not answered 4. This hotel was most probably a designated hotel used for both Malaysian citizens who were unable to return home due to locked borders, as well as returning Singaporeans to serve their mandatory 14-day Stay-Home Notice (SHN). There were confirmed COVID-19 cases within my period of stay. We were notified by a letter from the management. The least the management could do was to provide a mask or sanitizers to guests. We also chanced upon 2 medical workers fully donned in PPE escorted a guest to the ambulance. Scary stuff. 5. We took our own trash out of the room since day 1 of check-in. It was not cleared even upon checking out. Dear Citadines Rocher, please review your services. I had absolute faith and would like to continue giving my support to Ascott despite this awful stay.
Arena Esports Hotel @ Orchard
4.1/560 Reviews
Orchard Road
I really love the location because it's in the city center, and the Center Point Mall is nearby also. The receptionist is very friendly coz I stayed at this hotel for 3 weeks. Bars are just outside the hotel. I love orchard 🥰🥰🥰
Vibe Hotel Singapore Orchard - by Far East Hospitality
4.4/5345 Reviews
Orchard Road
It’s our first time here and we will definitely come back again. Stayed for 5 days & 4 nights. We’re very happy and satisfied with our stay. The location is very good and convenient, its only five minutes walk to Orchard Rd. The room was very nice, looks like it just renovated. Pillows and bed were very comfortable. There’s also a Nespresso machine in the room. Breakfast buffet spread was good. Staff were very welcoming, friendly and attentive. The bonus part is that we get full access to the pantry (24 hours) where you can take anything (they have all kinds of drinks & snacks)
Holiday Inn Singapore Orchard City Centre, an IHG Hotel
4.3/592 Reviews
Orchard Road
I would like to give a shout out to the banquet staffs manning the B1 meeting and function rooms - Anand, Baharom and Rashid. Notwithstanding are the other staffs who help with the cleaning and miscellaneous matters. I regularly conducts workshops there. On the mornings that I arrive at the hotel, without fail, I will be greeted by their warm greetings - as in I can feel the genuine warmth in our interactions. One can't help but feel not just welcomed, but as if one belongs. Whenever I need assistance - be it for extra materials or the projector is not working well enough or my participants have a special request; anything - these staffs NEVER SAY NO. They will try their best to accommodate and will always come up with an alternative if the need be. I was never disappointed. Above all, they NEVER make you feel like you are asking for too much, or that you are inconveniencing them. There will always be smiles and the ”I will see to it that this will be sorted” vibe. The sincerity and consistency are omnipresent. Your hotel is a 4-star property, yet other 5-star hotels need to take a cue from these staffs. I have been to many other hotels, and none can compare to the hospitality I get from your staffs. I also know this does not happen just because I've become a regular face there, as I remember back in 2015, I when I first received the same kind of hospitality from them. Thank you!

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