Hotels Near Singapore Customs in Singapore

Great location, walking distance from Novena MRT. Most important part for me-Bedroom was very clean! Love love love that. Bar in Level 33 have good Singapore sling and super friendly staffs, they were quick at serving and took nice pictures for my family and I. Would definitely go again :)

Stay for 2 nights. Budget wise, i can say this is one of the cheapest hotel in Singapore. Location wise, cool, there’s a bus stop in front of hotel, and opposite hotel to go back hotel. There’s cheers just beside hotel. So convenient! Very easy to find food. As for cleanliness, there’s a lot of small insects in the room (mostly toilet). Bed is like too old already, so thin till sleep also pain. And small space for luggage. Cannot open large size luggage in the room. There’s no concierge, so if you want to drop luggage while you out, you can just put your luggage aside at the corner near reception.

The check in staff is very helpful. I told her that its my wife and I anniversary and she provided us with discounted upgrade. Although many of the facilities is on renovation during my stay in Grand Hyatt, i dont really use them so i am not affected. The amenities in the rooms was somehow lacking. We could not find the in room slippers so we requested for 1.

Very good place. Good people, give late check out, very grateful. Not to mention, their breakfast fantastic. Though the place environment very dirty, but i don't mind cause i seldom step out hotel. My main purpose is to rest and cleansing so overall it is ok for me whether the place surrounding is dirty. This hotel has everything you need but it is very small just make sure you book a bigger room if you have many luggage or people with you. Overall will still reccomend this place, thank you J8 hotel.

Good hotel but room will be a bit smaller than you think. They only give body towels (no facial or hand towel) and do not have “do not disturb” sign

Stayed here many times and always came back here when I come to Singapore. Room is small, but since I’m staying alone, it’s perfectly fine and just the right size for me. Location is not the center of Singapore, but it’s right above the MRT stations. So many food stalls right beside the hotel. Only one stop to bugis, and only 5 stops to Orchard (with transfer at City Hall). I prefer this hotel than any hotels near city but far from MRT station. It’s clean. The staffs are helpful and friendly enough. Always my choice to stay when I visit Singapore.

I must say their attention to detail is top notch. We booked a Staycation here just after our wedding. Wasn't under any hotel wedding package but we were pleasantly greeted with a note & cake in our room. Amenities were all well maintained with a huge area for makeup & hair which I love. The view from the room was amazing, everything was clean & tidy. Not forgetting, the amazing breakfast spread is a MUST have!

Walking distance to MRT, close to restaurants and places where you can grab a late night snack. Hotel bed is comfy to sleep in. Hotel staff are nice. However, room is very tiny. So tiny that you cannot open 2 suitcases at the same time. No partition between toilet and shower so toilet is wet every time you shower. If you intend to stay overnight, then this hotel can do, but for longer stays i would not recommend.

As per record, we have booked a connected room with River View for 1 double bed & 2 single beds for 3 nights. Upon arrival at the checked in counter, the staff by the name of Maria straight away offered us an upgrade of the connected room for the 2nd & 3rd night at the upper floor with a better view. But 1st night we have to stay at lower flr in a big room with 1 double bed & 2 single bed. We said OK and she checked us into Room 206. When we got to the room, we rest for a bit before we really check out the room. But my son was complaining about the room. Being the room are like an extended room for the room flr are build by wood and noisy when u walk. No centralised aircond but a split unit aircon which is not cold. Mattress are hard as if it's already more than 10years old. This room gave us a feeling as if we are some illegal immigrant. We went back to Trip.com to check the review and we found few customers are having the same experience. I've screenshot 1 of them and attached as photo. We went down to complaint & demanded change room to the room we booked in advance. And it's not our problem that they over sold their rooms & neglected customers who booked & pay in advance. Till the end, we get the room we booked but Maria claimed its VIP room which this room fits the description of the room we book. On the day we chevked out, Maria was on duty. Very bad attitude. No eye contact, no greetings, no thank you. She don't deserve to be assigned at the front desk.

The location is excellent, in the heart of chinatown. The staff were also very friendly. However, the room had some issues. Particularly, the shower was broken and the combination of the shower and the toilet being in the same room made it inconvenient to use the toilet after having a shower as the floor would remain wet.