Hotels Near Tokyo Gallery By Musee Collection in Singapore

The best about Capitol Kempinski is its convenient location - right opposite City Hall MRT and there's a sheltered path between MRT and hotel via the mall so that you don't get wet even on rainy days! The location is also so central that you can walk to many sightseeing spots from Merlion to Clarke Quay to Haji Lane. Staff were friendly - we especially appreciated Om the porter, who was very warm and helpful throughout our stay. Wonderful view from our room overlooking the St Andrew's Cathedral. Elegant and classy interior design. The Salvatore Ferragamo amenities smelt so good too! However, there were still a number of defects with this five-star luxury hotel: Both rooms we tried were very humid - our first room even had a water dripping sound every 4-5 seconds, so we could not sleep and had to request for a change of room the next morning, which the hotel arranged speedily. Our second room had no dripping sound but was equally humid - towels and swimming suits were still damp after one night. Thankfully, there was a fan in our Heritage Room, which helped dry things up a bit. Maintenance and facilities - toilet flushing was not great and shower water was not hot enough for our second room on 3/F. The TV there had no sound at first but got fixed eventually. There was no one watching the swimming pool when we visited, which could be prone to accidents even though it's only 1.2 m high. House-keeping - upon our arrival we found an open bottle of sparkling water in the fridge probably left by the previous guest, and two little tubes of conditioner (but no lotion - maybe we don't need it in a humid room, haha). This was quite unacceptable for a 5-star hotel. The higher parts of the rooms were dusty. We understand that the interior design makes it difficult to clean on a daily basis, but thorough deep-cleaning should still be carried out once in a while? Expectation management and food - we expected some sort of welcoming fruits and snacks as we filled out a survey from the hotel two days before our stay, asking about all our preferences. Disappointingly, none of our preferences got addressed during our stay. Buffet breakfast was quite tasty but not among the greatest varieties we had tried in other five-star hotels. I had the same experience with the other two hotels I have stayed in Singapore, so maybe this is still considered good enough for the city. I can imagine how beautiful this hotel was when it opened five years ago. But without proper maintenance and persistent house keeping work, its charm has diminished. Certainly a waste for a beautiful heritage cluster like this one. Still a fairly OK-nice stay overall.

Waited for a while for the room to be ready due to the high ocuppancy rate. The staff was polite and helpful. We were given a padang view room at the highest level. The view was good, and we were able to watch the NDP parade from far and the fireworks as well!!! Was not very satisfied with the bed as I found it a little too soft, didn't give a good support to my back. But anyway, overall, it is still a good short break for me. Thanks to the staff who had served me during my stay!

Walking distance to MRT, close to restaurants and places where you can grab a late night snack. Hotel bed is comfy to sleep in. Hotel staff are nice. However, room is very tiny. So tiny that you cannot open 2 suitcases at the same time. No partition between toilet and shower so toilet is wet every time you shower. If you intend to stay overnight, then this hotel can do, but for longer stays i would not recommend.

The hotel is very comfy and clean! The room does not feel small and really enough space for 2. The minibar in the room were free too! The location of the hotel was near the mrt station and plaza singapura. Will definitely come back!

I was celebrating my husband’s birthday at Ritz Carlton. We were amazed with the service and room assigned. The club lounge has excellent service, would specifically love to compliment, Firdaus and Moira. Both of them had made our stay an extraordinary experience. We will love to be back for more celebrations. High recommending hotel to enjoy excellent service and view!

I love how the hotel building is integrated with greeneries. Upon checking in, initially they gave us a wrong room. Called the concierge and they were able to send someone up with the new keys to the room! Shortly after checking in, the concierge called us to check in on us if everything is perfect, they also wished me on my anniversary and sent up a written card, a slice of cake and a box of chocolate! A few hours later we also called for extra pillows and toiletries, they were able to send it up quickly. The next morning we had buffet breakfast downstairs at the Lime restaurant. The spread was wide and we were spoilt for choices. Overall we had a really comfortable stay and the service is top notch! Everything is so well thought out. So if you’re thinking to book this hotel, think no more, just do it. You will not be disappointed :D 100/10 will come back again!

The location is good, I think this hotel is mainly for travellers who just want to find a place to stay but mainly spends most of the time outdoors. My main complaint is the aircon, even after you turn off the aircon the wind is still flowing. The reception said the aircon is centralised, so I requested for extra thick blankets but even so it’s still very cold. I don’t mind the small room size, it comes with standard toothbrush/toothpaste, soap (assuming 2in one), hairdryer.

Good hotel but room will be a bit smaller than you think. They only give body towels (no facial or hand towel) and do not have “do not disturb” sign

Hotel's location was okay.. I wish they had a pool. Room was clean but not the bathroom. Bathroom blinds doesn't work and there were flies everywhere. Check-in was a little slow but otherwise, the staff were helpful and nice. Our room wasn't the same as the picture shown as it was already taken, we were disappointed. However, they changed our room next to the one in the pictures which wasn't so bad. Breakfast was disappointingly sad. 2 slice of toast and 1 sunny side up egg, you can't choose other style. Coffe taste like sewage. But head out to ABC restaurant for prata & teh tarik. 😉

Stayed here many times and always came back here when I come to Singapore. Room is small, but since I’m staying alone, it’s perfectly fine and just the right size for me. Location is not the center of Singapore, but it’s right above the MRT stations. So many food stalls right beside the hotel. Only one stop to bugis, and only 5 stops to Orchard (with transfer at City Hall). I prefer this hotel than any hotels near city but far from MRT station. It’s clean. The staffs are helpful and friendly enough. Always my choice to stay when I visit Singapore.