Guest User
October 1, 2024
Just returned home from a week at the Admiral. The Hotel is in a great location, overlooking the sea and mountains in the background, our room had a sea view and balcony which was so lovely, beautiful scenery. Bed linen changed frequently and cleanliness was very good. Bed was very firm however. The Admiral rate themselves as 5* but the food and service in the restaurant is clearly not to that standard !! Coupled with majority of the staff not being trained with regard to customer service. Of course there were the odd exceptions who were bubbly and helpful always wearing a smile, which is always good to see. Extra charge for water at the table & coffee was not really acceptable too. We purchased our own travel kettle for our room as enjoy an early morning drink before breakfast and not supplied in the rooms. The pool is chilly but nicely positioned, also the indoor pool is fab with steam room jacuzzi etc. May be wise to pre-book trips with TUI before arriving as we found several were sold out on meeting with the rep Kristina. Boat available locally but only on certain days and weather permitting. We took the local bus opposite the hotel, into Dubrovnik Old Town, a MUST SEE, the Old Town is remarkable and the views from the walls are amazing. Also some lovely gift shops and cafesars etc in the town. A very relaxing holiday in a beautiful location and TUI were very helpful,Kristina was knowledgeable, the TUI messaging service was helpful in the early hours one morning as we had to ask about a health issue and they got back to us immediately which is very reassuring. The airport transfers especially on the return were faultless.