Toya Sun Palace Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sobetsu

Toya Sun Palace Resort & Spa

Touyako Onsen 7-1, 052-0107 Sobetsu Town, Usu District, Hokkaido, Japan
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When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This 4-star resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes. ■Notice of closed period of heated pool “Waterland”■ Due to maintenance work on the heated pool "Water land", the pool will not be available for use during the following period. [Construction period] February 19, 2024 (Monday) - April 21, 2024 (Sunday)Show More
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hotel overview picture
Last booked 4 mins ago on our site
4/5Very Good·Great Location
Exceeded expectations, much better than the Toya Tourist Hotel where we stayed on the first day
Amenities
ParkingFreeHot SpringFreeCar Charging FacilitiesLuggage StorageRestaurantChildren's PoolWater SlideWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Showashinzan Station
(5.0 km)
Train: Tōya Station
(7.7 km)
Landmarks: Yosomiyama
(580m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Japanese-Style Non-Smoking
2

Japanese-Style Non-Smoking

5 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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Western-style Room
8

Western-style Room

2 Single bed
26m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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Japanese-style Room Lakeside
1

Japanese-style Room Lakeside

10 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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Japanese-Style Non-Smoking
2

Japanese-Style Non-Smoking

4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace
1

[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Terrace
Room Details
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Japanese Modern Twin Room-Non-Smoking
2

Japanese Modern Twin Room-Non-Smoking

2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Japanese Modern Room
3

Japanese Modern Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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Modern Japanese-Western-style Room (2 Beds)
1

Modern Japanese-Western-style Room (2 Beds)

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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[Non-Smoking]Modern Standard Twin Room with shower booth
2

[Non-Smoking]Modern Standard Twin Room with shower booth

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Room Details
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Guest Reviews

4/5
Very Good
197 reviews
Verified Reviews
  • Cleanliness3.7
  • Amenities3.8
  • Location4.2
  • Service4.1
Average for similar properties in Sobetsu
Most Mentioned
AI Summary
The property's convenient location near Lake Toya and the bus stop, along with its excellent service and diverse breakfast options, offer a satisfying stay with occasional dining crowds.
R‍o‍b‍o‍y
November 21, 2024
The room is old and required a refresh.
❤‍z‍h‍o‍u‍y‍u‍a‍n‍y‍u‍a‍n‍❤
November 15, 2024
去之前看到很多負面評價,但實際去了並沒有很差,反而住的非常舒服。 訂新裝修的房間就行,很乾凈很舒服,酒店的景色實在太美啦!每個房間都很美,可以看洞爺湖和晚上的煙花。煙花也可以去樓下走到湖邊看,也很方便! 説説被吐槽的餐飲,確實在北海道的酒店餐食中不屬於好的,但也夠吃,刺身也很新鮮。 總得來説性價比非常高!值得推薦!
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D‍a‍y‍a‍n‍j‍i‍n‍g‍c‍h‍a‍o‍r‍e‍n
November 14, 2024
The hotel's surroundings are invincible, especially the large French windows in the lobby, where you can sit all day. The decoration and facilities in the room are too old, and the hygiene is not good. It can't even reach three stars. There are many group guests, and if you don't like crowds, you can avoid it.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2024
Although the hotel facilities are a bit old, the hotel lobby and rooms are very spacious, the breakfast is rich, and the restaurant's view is especially good. The open-air hot spring can also directly see Lake Toya.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2024
I recently stayed at this hotel, and while the facilities were impressive, my experience was overshadowed by several disappointing issues. The hotel's amenities, including the pool, gym, and restaurant, were top-notch, and the common areas were clean and well-maintained. However, the room itself was another story. The cleanliness was far below expectations. There were stains on the bed linens, dust in corners, and the bathroom had visible mold in the shower. For a hotel of this caliber, such hygiene standards are unacceptable.
G‍e‍r‍a‍l‍d‍ ‍P‍e‍c‍k
November 10, 2024
Disappointing, I do not like the room as its not exactly what I seen on Trip.com. And the cleanliness is a problem with housefly, worn out seats, bathtub, tables etc. The only things that I can appreciate for this hotel is the food and onsen which is not crowded. Overall, i will prefer to stay at other hotel for this kind of price.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 5, 2024
Very nice room, facing the mountain and lake view, the hot spring is very comfortable, especially the outdoor pool has a good view. It was a pity that we didn't see the sunrise and sunset because there were a lot of clouds on the two days we went there, but it was also a good experience to soak in the pool and look at the beautiful lake and white clouds. The breakfast and dinner included in the hotel are very rich, and only two meals a day are enough hahahaha. There is a free bus to pick up near Sapporo TV Tower, which needs to be booked in advance.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 4, 2024
酒店的景色和泡湯的設施簡直完美,絕對是世界級別的房間的話一定要定比較新一些的,如果是西式的,其實就還不錯,沒有特別大的味道,於説是不是很行,但是因為有大浴場的存在,所以基本上用不到晚餐,非常豐盛,品質也是在線的,相較於這個價格來説,但是早餐就相對比較簡單了,總體還是非常滿意的
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Property Policies

Check-in and Check-out Times
Check-in: 14:00–19:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]07:00–20:00

To check-in, contact the property 2 days in advance by email/phone

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

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Property Description

  • Opened: 1965
  • Renovated: 2012
  • Number of Rooms: 324
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This 4-star resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes. ■Notice of closed period of heated pool “Waterland”■ Due to maintenance work on the heated pool "Water land", the pool will not be available for use during the following period. [Construction period] February 19, 2024 (Monday) - April 21, 2024 (Sunday)

Services & Amenities

Hot Spring
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

Does Toya Sun Palace Resort & Spa have breakfast?

Sorry, Toya Sun Palace Resort & Spa doesn't provide breakfast.

What times are Toya Sun Palace Resort & Spa check-in and check-out?

Toya Sun Palace Resort & Spa check-in time is 14:00 and the check-out time is 10:00.

What are amenities in Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa amenities including Hot Spring, Parking, Car Charging Facilities.

What is Toya Sun Palace Resort & Spa cancellation policy?

The cancellation policy for Toya Sun Palace Resort & Spa varies depending on the type of room and booking conditions.

How much does it cost to stay at Toya Sun Palace Resort & Spa?

Prices at Toya Sun Palace Resort & Spa change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Toya Sun Palace Resort & Spa nearby landmarks?

Toya Sun Palace Resort & Spa locates at the center of Sobetsu. The nearby landmarks include Yosomiyama, and it is 580m from your search (straight-line distance).

About This Property

Nearest Train StationShowashinzan Station
Distance to Train Station5.02KM
Average Price FromCAD374
Hotel Star Rating4