Fagus Hotel Conference & Spa Superior

I was in your hotel several times before the renovation. Yes, it's better. But. When you enter the hotel, there is an incredible smell of chlorine that is throughout the hotel. The reception was very helpful and fluent in the language, so I can only praise that. Room 313 is on 3 floors like the reception, so you didn't have to walk up the stairs. The room was standard, but the refrigerator had not been replaced, so it almost did not cool at all and was empty. In a 4-star hotel, I would expect a full minibar service. Although there was water in the room, it was only paid for. I would expect free bottled water everyday. The bed was adequate, but the headrests were small. The bathroom was clean when it was opened, but things like cotton wool for the ears were missing, and for a wellness hotel I would expect body lotion, which was not in the bathroom. There was no cleaning during the 5-day visit!!! We had a basket brought out once, but that was all. The bathroom was not cleaned at all and the bed was not even made. Yes, we had a dog in the room, but we were always outside the hotel with the dog during the day, but upon arrival, the room was not cleaned even once. I have to appreciate that you can go to the hotel with a dog. But I would expect at least something for a fee of €20 per night, that something would be prepared for the dog. The bed, water bowl, and some plums were missing. The restaurant was clean and the food could always be chosen. It is quite rude that they charge the tip automatically directly in the bill. Wellness is new but rather poorly maintained. Around the pool, there is a mosaic that is very dirty and not maintained. What I have to praise is that there is a no-swimwear zone in one part of the sauna. Although I don't understand how someone can go to the sauna in a swimsuit. This should be prohibited in the entire sauna. The saunas are small, but there are several of them, so everyone can choose. The overall impression of the visit was good, but I would think about whether I would return again.

While i did not stay at the hotel, i bought a day pass for the swimming and sauna facility. The spa area is brand new, immaculately clean with two adult pools and one children’s pool area. One pool offers different water massages and the other is for swimming. It is a lovely, relaxing environment with hanging chairs , perfect for reading a book or watching kids play in the pool. There are plenty of chairs and bath/ sauna sheets are provided. There are at least 6 different saunas; note for westerners; there are total nudity and mixed genders, something one may not be comfortable with. One can also reserve massage sessions at a very reasonable price( appr$30). I would recommend a foot/ back massage for 50 minutes.

Great hotel. Beautiful surroundings. Very kind staff. Fantastic food. My only bitter was that I as guest of the hotel could find no free place in the wellness area at 5 pm in the weekend. The staff at the wellness reception told me that the hotel lets outsiders in and they occupie most of the rest beds. They told me to come back in the morning. This partially spoiled the good impression cause I came here to enjoy the pool and the sauna.