Holiday Inn Resort South Padre Island-Beach Front

Service in the lobby was good.  Service for the room needs to improve. I was gone from room from early morning to about 3 pm and nobody went in to clean restroom or to give us clean towels.  However, I still recommend this hotel. You can’t bid the ocean view I got. 

It was close to an event that I had at Isla Blanca Park. My coffee pot wouldn’t work & they brought me a new one, immediately. I liked having the outdoor heated pool. It was nice swimming in the warm water on the cool evenings. Very friendly staff.

To be a Holiday Inn facility, I was expecting better. There should be anything wrong with facility to be old, the thing it needs a lot of maintenance, elevator, parking, lobby, the pool areas, and of course the room where we stayed the water faucet form the sync the bath shower poor water pressure and faulty hardware. We arrived late night on our first of three nights reservation and we wanted to sleep in but oh surprise! the fire alarm went on in the building at 6 am and of course we woke up and ready to evacuate from the sixth floor, I looked over the window everything seemed normal, called front desk and I was told an apology and we were assured that everything was under control. The alarm stayed on for about 10 min! then went off and 15min later... it went on again!! Ok fire alarms are there for a safety reason and thank God there was nothing to worry about right? BUT THE FIRE ALARM WENT ON EVERY FREAKING MORNING WE STAYED THERE !!! That says a lot of how poor the building is maintained. I picked this place for location closed to the beach, but there is third party umbrella and chairs rental and there is a sign that price is $35...when I got to the guy in charge said the sign was supposed to be covered and the price was $70 dollars a day and only until 6p. We ate at the brunch there the first morning we stayed , not only was pricey... food was awful. Do not stay on this facility... no no.

Well the room was disgusting and had red stains on sheets and then the bathroom was leaking and rotting around toilet. The ocean was the best thing which I could only see if I went to pier

We had many issues. The elevators worked sporadically. When climbing the 3 flights of stairs we still could not get in. The doors were locked and we had to bang on the door for someone to open the door from the inside. We only had one roll of toilet paper for 3 nights. No extra roll in the room for us. Service at bars was not great. Employees seemed overworked and not happy to be there.

The hotel is located in a good location, but the reception around check-in time takes way too much time. There was also this weird smell around the pool area like a rotten animal or something. I did enjoy my stay though. The food is good as well.