Palms Promenade Luxury Rooms

The room was very modern, updated, and comfortable. The location is excellent -- right on the Riva just steps to the Old Town and Diocletian Palace, with a direct view of the harbor. Yet it was quiet at night. The air conditioning worked well, which was very appreciated during the heat of July-August. Karlo gave us good suggestions for restaurants. Highly recommended.

Perfect location! We didn’t realize this room was in an old building without an elevator, so we had to carry our 50lbs suitcase up five flights. Also, there isn’t any turn down service - no one cleans the room and if you need clean towels you have to text the owners. The owners are very responsive on WhatsApp though and got us what we needed. The bathroom is very small and there isn’t enough counter space. The room is spacious for two people and two suitcases. The property is right on the main ***** you have access to everything. I’d stay here again!

The Appartement is extremely beautiful! I love the interiors and the location. Also the check in was very easy. What I really did not like is that our host (we were a group of six girls) told us we could text him whenever we needed something. So we only had five pillows instead of six. But we were six people, one of us had to sleep without a pillow. I told the host and he basically ignored me. He said he would do something about it but never did. So one of the girls simply had no pillow but that‘s basic in my opinion. That is not acceptable. Also we had no warm water to shower, it was always cold. I can recommend the Appartement when it comes to location BUT the Service was simply terrible.

After a very long flight, had to wait another 45 minutes for the hotel clerk. My room was 6 flights upstairs. Not great. No lights in the staircases at night. Air conditioning remote only has symbols, no words, making it frustrating to use because the symbols made no sense. Terrible T.V. channel selections. Toma was very nice and helpful. Room was clean and in an excellent location.

The staff was great and met us with a key when we arrived then carried my bag to the room. Everything was very clean and the bed was very spacious which can be hard to find in Europe. We actually switched rooms mid-stay because we weren't able to book the sea view room for the entire time. The staff was very accommodating and got the new room ready quickly and transfered our things. The bathroom in the sea view room is much smaller than the room without a view. Just a stand up shower, sink and toilet compared to double sinks, a shower, bath, toilet and a little more room to walk around. One thing that was fine for us but not made clear is these rooms require a 3 to 4 floor walk up. Also, an extra pillow would have been nice. The only coffee provided is instant coffee. If that's not ideal you'll have to go out but depending on how early (we had a tour to catch at 7) coffee shops won't be open. Last, cleaning and towel service does not happen throughout your stay. If you're messy or need things changed this might not be for you. Overall we found it clean, cozy, and a great location that was very well sounds proofed from the busy promenade.

Carlos was wonderful, responsive and made recommendations. Beautiful rooms, very comfy beds. Bath a bit small but we are a family of 4. Hot water runs out quicker than Carlos Said it would. Heated overnight and next morning barely provided one warm military shower. 64 stairs to the room we weren’t aware of. No elevator. Washer but lay out on rack to dry. Could use a large table top or dresser. Had to lay out cloths out on each couch. Do have a hanging rack. Takes AC a while to cool rooms. A room divider would be nice for a little privacy depending on who is staying there. Tiny refrigerator cools but weak so we didn’t buy milk. Pigeons noisy mornings as loud mating sounds outside bath window. Funny but could be annoying for some. Loud with window closed. Charming place and great price and location center of promenade.