Kragerø Resort

love the building design overlooking the sea what else do you want?

Location and views are excellent! Looking at Kragerø from a hilltop. Standard room with spa entry included. Room was basic. Two beds put together, room was clean albeit a couple stains on the chair, a black mark on ceiling. Beds were comfy, pillows made of some odd materials but good enough. Partial waterview but we could not enjoy our deck as there were no chairs. Some had them, others did not. Spa was nice, lockers a bit dated. Enjoyed the facilities over two days! Dinner we enjoyed great cocktails and service. One of the best cheese burgers I have had in ages! (Says alot coming from an American). Breakfast was your standard variety. Pros: Service was good Food good Cocktails amazing Spa Location Cons: No deck/patio furniture Basic rooms Hallway floors are very worn and tired Weeds growing through tiles in the patio (restaurant) Small maintenance needs (paint, scratches on walls, dirty windows). Some customers - try to act above their station(cannot do much about that). All in all enjoyed it.

We returned to this hotel after many years and were disappointed, it has definitely gone down hill under the new ownership. The bar staff aren’t trained ‘or managed’, watching and listening to tennis behind the bar, smoking and listening to loud music on their phones when on a break in the outside bar, right next to where customers are relaxing outside! Although I only booked a standard room (with a deal for spa access, pizza dinner, and a few other minor things) on a Sunday evening, the room was very basic for the money, no balcony, just an open outside shared area with two of the most pathetic chairs I have seen outside a kindergarten. Inside the room was sparse, nowhere to sit other than a desk chair, and limited storage (2 coat hangers), and this was a room sold for two people. Even though the hotel was very quiet, no room upgrade was offered to promote the hotel and entice me to come back again, which I guess I won’t be doing. We even had to collect our own bathrobe and slippers as they hadn’t got around to putting them in the room as part of the deal, although I did’t arrive until c6 hours after making the booking. At least the pizzas were good🤣 As an addendum, I shared a version of this review with the hotel manger via e-mail the night before we left. He responded after we had left the following lunchtime saying his team would look into the bar staff behaviour but no real apology or offer of any compensation for the poor experience we had.