3-Star Hotels in York County

Very clean, nice staff. They go beyond and had x text to ask how my stay is going and to let them know if I needed anything to ask

The room was clean and tidy, the front desk service was warm,

On the journey short-term booked online and checked in a few hours later. Normal Holiday Inn Express. All in all good, except on the tape in the gangs. These could urgently need cleaning. Rooms were as usual. Bad in good. Beds good. Climate also good. Only the walls seem to be thin. I could hear the conversations of the residents from the neighbouring room. The volume of the conversation was also very high, perhaps also because. For a night good. Price performance was very good. Compared to the hotels nearby the hotel was very cheap.

It is a quite and nice place!

I booked my stay through Trip.com and was double-charged by Courtyard Marriott and Trip.com upon check-out: for anyone reading this, whenever you book through trip.com you should 100% ensure the hotel you're staying at DOES NOT also charge you! Upon catching the mistake on my credit card statement, I called the hotel and was put in a waiting queue and after 20 minutes I hung up and called right back and got through: there's obviously some issue with the phone system or monitoring. After sorting through the issue with the associate, she informed me they needed to get a temporary credit card number from trip.com before they could process my refund: THIS IS POOR CUSTOMER SERVICE as it was their mistake to charge me in the first place! The associate asked if I wanted to speak with a manager and I said yes and was put on hold again. Eventually the line picked up but I just heard background noise. All of this was two days ago: still no return call and no refund. I emailed Marriott corporate and they said they would follow-up. I've now spent an hour on this. It's clear associates at this location were not trained on how to handle 3rd-party bookings and good customer service.

Convenient transportation, good parking, no charge; high cost performance