5-Star Hotels in Lombok

Our stay at The Lombok Lodge was nothing short of outstanding. I have traveled and stayed at many hotels around the world, but this place is truly unique. From the moment we arrived, we felt at home – it’s not just a hotel, it’s a home away from home. The food was consistently delicious, both in the mornings and evenings. The attention to detail in every aspect is remarkable, and the staff made our stay unforgettable. Every employee knew our names and greeted us warmly, making us feel like part of the family. They even surprised us with special touches for our birthdays, which meant a lot. A highlight was the wonderful day we spent at Bagno di Gili – a magical experience. I am not usually an emotional person, but I had tears in my eyes when it was time to leave. The Lombok Lodge is the perfect place to relax, recharge, and feel truly cared for. I wholeheartedly recommend every person to experience this hotel at least once – if you are looking for something truly special and want to be genuinely taken care of, this is the place.

Pondok Santi Estate is truly an exceptional place to stay. We stayed at Pondok Santi Estate in Gili Trawangan for four nights, and from the very first moment, everything exceeded our expectations. The level of service is outstanding — a true 5 out of 5 — and the experience feels much more like a five-star luxury resort rather than a hotel. Every detail is beautifully designed and perfectly maintained. The rooms are spacious, elegant, and extremely comfortable. Housekeeping is impeccable, and the staff is attentive without ever being intrusive. The restaurant experience deserves special praise. The food quality, presentation, and service were consistently excellent. Breakfasts were a highlight of our stay — fresh, delicious, and served in a peaceful, beautiful setting that made every morning feel special. What truly sets this resort apart is the warmth and professionalism of the team. From the room staff to the restaurant team, everyone made us feel genuinely welcome and well cared for throughout our stay. Personally, Gili Trawangan itself is not a destination that impressed me greatly. However, Pondok Santi Estate completely transformed our experience and made the island a place I would happily return to again — specifically because of this resort. We feel very fortunate to have stayed here and are deeply grateful for such a memorable and high-quality experience. Pondok Santi Estate is a true sanctuary of comfort, elegance, and exceptional hospitality, and we would not hesitate to return.

This hotel is truly exceptional. Having traveled to over a dozen countries, this is the place that truly embodies the spirit of a completely relaxing vacation. The serene island scenery, the warm smiles of every staff member, their attentive and enthusiastic service, the extremely comfortable and spacious rooms, and the meticulously designed and maintained gardens everywhere you look. My favorite private pool, delicious food – once you're here, there's no need to plan where to go tomorrow; just relax completely and enjoy this island paradise. The hotel provides everything you need. Fresh seasonal tropical fruits are offered daily, and every evening there's turndown service with unique daily treats, along with the next day's resort activity schedule. Horse riding, yoga and meditation, painting, and sculpting are all available and free, with different options each day. Paid activities include golf and spa services, plus a monthly seafood BBQ featuring very fresh, locally caught seafood – highly recommended. For breakfast, there are multiple set menus; I recommend the Eggs Benedict. The hotel also offers its own hiking and diving programs at reasonable prices. Remember to book airport transfers in advance, as the only downside is its distance from the airport (about a 2-hour drive) and commercial areas.

First, about the pros. After a long trip to different countries with friends. My husband and I decided to relax together somewhere in a secluded corner and celebrate my husband's birthday. We chose Lombok and this hotel. We were met at the airport, the transfer cost 750,000. They checked us into a chic room with an ocean view, second floor. Although I asked for the first when booking, but we also really liked the second, we did not object. It turned out that there was a cyclone for the first three days. Strong wind and rain. But this did not bother us, because we were in a great place. Great breakfasts to order from the menu, good spa. I will note that we were the only guests in the hotel for the first three days. And now about the cons, they would not have been there if not for February 14, Valentine's Day. Many in the reviews complain about the expensive menu. I agree that it is expensive and not always as tasty as expected. There are many good restaurants nearby in Singigi. My husband's birthday... I asked in advance when booking the hotel what we could organize on this day. They told me a piece of cake or a cake for an extra charge. We ordered dinner on the ocean shore. These were beautifully set tables, there were several of them, we laughed, thinking that we had invited guests. But no, it was an ordinary dinner like every day. There was no special celebration. Everything is as usual. But we are in a great mood and we are together in a wonderful place... everything went great! Let me remind you that the hotel was empty, two or three more couples arrived later. For breakfast, they began to forget to bring us fruit or not offer something from the menu, as was the case on the first days. The service here, unfortunately, is not attentive with such a small number of guests. And then on February 14, they brought us coupons for the holiday. You can use them to book a dinner at a discount, a spa or choose an excursion (all are attached) We decided to give the hotel a chance to redeem itself and ordered a romantic dinner (I would like to clarify, we rarely dined at the hotel, this was the first day of our stay, my husband's birthday and here it is 02/14). And what do we see, the same tables usually set, like every evening, strangers passing by sitting nearby, well, a rose from the hotel as a bonus. They have nothing new, except for some special menu, after which my husband remained hungry, because everything was not tasty for him. But this did not bother us until we saw another couple having a truly romantic dinner. I asked why they had flowers, a beautiful tent and a gorgeous romantic setting in the hotel courtyard. But they did not even offer us this. They told us that this was a different package. But I asked what could be organized for my husband's birthday, they only offered me a cake, we ordered a romantic one and that's it. I read all the offers from the hotel in the room, there was no such offer as I saw from the guys. It was very beautiful. By the way, the prices are different everywhere, on the website one, on the menu another for the same offers. With such a small number of guests, how could this happen? I was extremely disappointed. I did not show this to my husband. Later I saw in the brochure at the hotel that the cost of a romantic dinner was the same on a regular day, as we were offered with a coupon, supposedly with a discount. In general, we adore the Maldives and so I regretted a little that I did not choose them. The price was the same. I was very disappointed in the hotel. I did not find out, swear or talk about my dissatisfaction. We continued to relax, have fun and travel around the island, eating wonderful dishes much cheaper in neighboring hotels and restaurants. And yes, on the last day of our stay, they did not even come to clean us. They forgot. It was twice a day, they came only in the evening. Everything that was written in the reviews corresponds to reality. You shouldn't have high expectations. The staff is good, but unfortunately not professional. We stayed at the hotel for 7 days. I hope the hotel will read the review and will please other guests with more comfortable and attentive service. And remove these tasteless expensive dishes from the menu. They spoil the reputation of your hotel. Reviews often write about this.

I have mixed feelings about this hotel. It definitely doesn't live up to its price. The hotel grounds are very well-maintained and beautiful, and the breakfasts are fantastic. The food at the beach club was also delicious, though expensive. However, the room wasn't exactly 'wow' – you could tell it was a bit dated. We were shocked that they didn't provide toothbrushes; how is that possible for a 5-star hotel? And the staff was a bit odd – many spoke English in a way that was hard to understand, and they seemed to invade personal space (having every single staff member greet you and ask how you are is a bit much, in my opinion). Plus, one of the waiters was persistently pushing a snorkeling tour on us. Perhaps it's the best you can get on this island, but having stayed in luxurious villas in Bali for half the price, we expected more.

A Slice of Paradise at Innit Lombok From the moment we arrived at Innit Lombok, we knew we were in for something special. Nestled along Lombok's breathtaking coastline, this resort perfectly marries contemporary luxury with the raw beauty of nature, offering a sanctuary for the weary traveler. Our room was a sanctuary of style and comfort, boasting panoramic ocean views that instantly put us at ease. The modern design melded seamlessly with touches of local charm, creating a restful retreat after our adventures. The staff at Innit Lombok deserve a special mention for their exceptional hospitality. They anticipated our needs with genuine warmth and friendliness, which made our stay all the more memorable. Dining at the resort was a culinary delight. The menu highlighted fresh with seafood dishes that stood out for their taste and presentation. In a nutshell, Innit Lombok is a gem. Its enchanting surroundings, exemplary service, and delightful accommodations make it an ideal choice on this beautiful island. It's a place we'll be dreaming of until we return!

A very unique experience! The hotel wasn't crowded, giving it a secluded, 'away from it all' feeling. The beach is also private to the hotel, so much so that we didn't want to leave the property at all. The pool was incredibly comfortable too. All meals were taken care of by the hotel, and the prices were quite reasonable.

We loved this hotel in every way, it was in the most perfect location, incredibly quiet, on the most perfect tropical beach, with the most stunning swimming pools. The rooms were amazing large and with an extremely comfortable bed, we adored our large outdoor bathroom with the round circular bath and overhead rain fall shower. This hotel was our favourite place to stay so far with its beauty, antiques all over the grounds and in the most idealic setting. The staff were incredibly attentive, kind and thoughtful. I very much hope to return and can not recommend it enough.

This hotel is magnificent in every way! The rooms are equipped with everything you could need, including a kettle, a safe, toothbrush and paste sets, shampoo, conditioner, shower gel, and even body lotion. The bathroom humidity is low, so swimsuits dried completely overnight. The huge bed was incredibly comfortable with soft pillows – we slept like babies! The staff are very attentive and always smiling, excellent service! There are two swimming pools on the property; we particularly liked the second, longer one, further from reception. You can also rent bicycles for the whole day! The breakfasts are delicious. Best of all, turtles swim right in front of the hotel – we absolutely loved watching them! It was hard to leave this paradise!!!

Probably not worth it for a long stay (we stayed a week. 3-4 nights were fine. The villa was a bit tired, and a few tiles had chipped off in the pool. Mostly on the walls, so it wasn't particularly uncomfortable. It seemed like there wasn't enough furniture in the living room for a 3-bedroom villa. There were three of us, and it was tight. Six people wouldn't fit in the living room. The view is superb. The restaurant is good, but not cheap, even compared to other 5* hotels. By the way, the room service menu has higher prices for the same dishes than in the restaurant itself. I've never noticed that before. The staff is nice. The beach is nice, but not for swimming; the waves roll in both at high and low tide. There were a lot of pestering people. You can go to the right if you're facing the sea, about 25 minutes away, where there are nice wild beaches with calm and clear water (pictured).