4-Star Hotels in Lombok

An amazing place! Tucked away from the main roads and horse trails, it’s peaceful and has a wonderfully secluded vibe. The staff is attentive and friendly, the breakfasts are delicious with a wide variety to choose from. The room was clean, cozy, and everything looked new or very well maintained. I would definitely stay here again.

The hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels. Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.

The hotel was excellent. The facilities are beautiful, and the setting is absolutely stunning, very peaceful and relaxing. The hotel offers a wide range of services, including a restaurant, spa, excursions, and transportation options, all of which were of excellent quality. The beach is beautiful and directly connected to the hotel, with complimentary sun loungers available for guests. I thoroughly enjoyed my stay and would like to thank the entire team for their kindness and professionalism. The only point to consider is if you are traveling solo. Most excursions require a minimum of two participants, and the hotel does not currently offer group tours that solo travelers can join, which I found a little disappointing. Overall, I had a wonderful experience and would happily stay here again.

Great experience, all the staff were super friendly and accommodating. The location is also well located, close to Bask and Pomona (both great for breakfast / Lunch / Dibber). I would not recommend the breakfast attached to the hotel though as it is super basic (but it is cheap at approximately 8 euros). Also there weresome drainage issues with the villa we had.

LOVED this hotel!!! Hands down the most beautiful hotel on the island. This place offers stunning beach vibes with little apartments and lovely outdoor spaces that make it so easy to relax and soak up the island lifestyle. We actually rented bikes and rode around the entire island, and this was easily the most beautiful hotel we saw! The pool is the absolute main feature here—great cocktails and an amazing vibe. The rooms were nice, and the outdoor shower was the cutest touch! My only minor critique regarding the room would be the lack of shower gel holders and towel rails near the actual shower itself. Food-wise, breakfast was incredible. It can take quite some time—you could easily spend an hour there—but it wasn't a problem for us because they bring out croissants and pastries while you wait, keeping you full while you enjoy the beautiful views. An absolutely stunning stay, I can't wait to go back!

Hotel itself is beautiful with well-kept grounds and a gorgeous pool area that feels really relaxing. It’s in a great location, right on the main strip so everything is within walking distance, but tucked away enough that it still feels peaceful and quiet. Rooms are huge, modern, and very clean, with daily housekeeping and fresh water provided. Tea/coffee facilities, a mini fridge, and a TV with plenty of channels. Staff were amazing - so friendly, helpful, and quick to assist with anything. I did have an issue with noise from internal building works, but the team handled it well, moving me quickly and even gave me a complimentary upgrade, which I really appreciated. Facilities overall were great. Pools are beautiful with plenty of sun loungers. The pool at the back of the resort was quieter (and away from nearby building works). Food was also really good - breakfast was tasty, although for the first few days it was à la carte rather than buffet due to lower occupancy, which was a little disappointing, but there was still plenty of food. Lots of convenient extras too - room service available as well as laundry service (although a bit pricey). The hotel can also arrange taxis to the airport (around 250K IDR, cash only), as Grab doesn’t seem to operate in the area. Location-wise, it’s perfect. Great restaurants nearby like Cantina Mexicana and KRNK for a quick bite, plus a supermarket right next door and plenty of coffee shops, bars, and restaurants within walking distance. **Tip:** try to request a room in the newer part of the hotel at the back of the resort - it’s quieter (away from building works) and more updated.

Just opposite to KFC. Beach only 3 minutes away from hotel. Very convenient to shops. Friends are super friendly. There is a pasta restaurant nearby. Must try. Advices, if you want quiet stay, tell receptionist for room in garden view. Sea view rooms are next to road and clubs. Noisy till 4am.

location: 4.5/5 - not far from the airport. about 40 mins to an hour. secluded. perfect for staying in and spending time and money on the services they provided service: 4.9/5 - the staff are friendly, attentive, helpful all that without being ‘too much’. any requests must be liaised through whatsapp, since they don’t have a phone in the villa, they will reply within 10 minutes. the 0.1 minus was bc i put a special request and they didn’t bother to do it. tried to book a massage appointment last minute too bad they have no availability. food: dinner 5/5 - prices after tax are still very affordable. had steak & frites for less than rm60 (Malaysia could neverrrrr). cocktails selections are good and strong. breakfast 4.5 - wide selections but nothing extraordinary. they have eggs station but the eggs were bland. your normal breakfast buffet spread mix of both asians and western price: a little on the higher side and i’ve spent a fair share of staying in nice resorts around Lombok but no complaints because i know what i wanted

For the last few days of my Indonesia trip, to escape the crowds of Bali, I came to Lombok to slow down and recuperate. I stayed one night at the Sheraton in Senggigi, and the service was so attentive, detailed, and thoughtful that it was unforgettable. Arriving at this hotel, there was a huge drop-off in experience right from the moment we walked in. First, it was very unusual for them to take us to our room with our luggage to check-in. They led us to a small room on the second floor in a corner of the backyard. It was so tiny that there wasn't even space to open our suitcases. After completing the formalities, they opened the curtains and told us they were sorry, but there was construction going on at a neighbor's site outside the window, which might be disturbing. I said that wasn't right; I had clearly booked a mountain view or garden view room, which was also larger than this. This was obviously not the room I booked. My husband spent a long time discussing it with the check-in staff, and they agreed to change our room. They showed us a larger room and said we'd have to pay extra, which we didn't accept. We insisted on a room with the same conditions and price as our original booking. We then had to wait in the courtyard for a long time again. Finally, we were moved to a room that was more or less comparable to what we had booked. It felt like there was a clear差別待遇 (differential treatment) between Chinese tourists and Caucasian tourists; if you don't argue your case, you'll be assigned the worst rooms that don't meet booking standards. After that, the service attitude was still acceptable. However, the next day, I asked the housekeeping staff for two extra bottles of water. When I returned to the room, I saw a trash can filled with two bottles of water placed on the bed. I don't know what that meant. I originally wanted to be more eco-friendly and not change the bedding, but now I had no choice but to ask them to change all the linens. The hotel's location is quiet yet convenient. The design style and interior space are quite good, and the breakfast at the restaurant has long serving hours and decent taste. It's not far from the beach, and it's convenient for shopping and dining nearby, but the overall prices are a bit high.

The hotel is in top location, good service and good food. Unfortunately, maintenance and beauty of the room is not the best.