3-Star Hotels in Durban

I recently stayed at Holiday Inn Express in Umhlanga, Durban and had a wonderful experience. The hotel is perfectly located, close to the beach, restaurants, and shopping spots making it very convenient whether you’re visiting for leisure or business. The rooms were very clean, comfortable, and well maintained, which made the stay even more relaxing. One of the highlights each morning was the amazing breakfast—fresh, delicious, and with a great variety to choose from. What truly stood out, though, was the exceptional reception staff. They were incredibly warm, professional, and always ready to help with a smile. As a lovely surprise, they even upgraded me to a sea-view room because it was my birthday, which made my stay feel extra special and memorable. Overall, it was a fantastic experience with great service, a prime location, and excellent hospitality. I would definitely stay here again and highly recommend it to anyone visiting Umhlanga!

Hotel is in a fantastic location! The staff were friendly and helpful. The room was very clean but I'm not so sure about the pool. The water looked clean.. just the floor of the pool was off-putting. I was a bit disappointed I didn't have a fridge in my room. Maybe larger rooms have them? During loadshedding hours, everything is still powered. The wifi was great! Overall, its a lovely hotel and would be happy to stay there again.

The room is quite big, but the sound insulation effect is average. Maybe it's because it's close to the road, so it's a bit busy at night. There are many choices for breakfast, which is very rich. The hotel has direct access to the gateway mall, which is very convenient for shopping and eating.

I loved my room . It was quite spacious and very neat and elegant. The bathroom was spotlessly clean and they would do housekeeping everyday. I will not hesitate to stay With them again next time am in Durban.

Great place to stay! We stayed here for 3 days. Its right on the sea with a beautiful view. The staff is so friendly and helpful. There is a great little restaurant and bar just downstairs with fantastic food. The room was clean peaceful and comfortable. I’ll definitely come stay here again.

The hotel is very beautiful with a spacious view. The breakfast was delicious!! Moreover, the location of the hotel is the best part because it’s a walking distance to gateway mall. I’ll definitely come back.

Had a comfortable stay, I only stayed for 1 night as I had an early flight the next morning. The place is clean and the beds comfortable. They provide a shower gel/body wash and bath towels. The only issue was the toilet which made a whistling noise.

Conveniently located near stores and service station. The room was okay, for a 3 star establishment, I must admit I expected the staff to at least speak English well and the the room to be dust free. The bathroom is tiny and rather claustrophobic. 

Arrived at the place and did not get the room I booked they told me it was taken by other people. Our room had no mirror and no tv, the air-con was not working and it was cold. Checkout is very early 10:00 in the morning which wasn’t easy. Other than that I will give the place a 5:10 great for over night stay and leave in the morning.

The service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.