4-Star Hotels in Tossa De Mar

Hotel location is not far from the sea, in the old street of the town, you can go shopping, you can see the sea and the castle without a few steps, the room has a large balcony, enjoy the sea breeze, sea birds will come to harass, really great. The service awareness of white people is either really average. When I checked out, I pushed two trolley boxes. The door was not inductive. I needed to push the door to go out. The hotel staff were watching coldly and would not help you block the door. It made me very embarrassed to go out.

The hotel is well, the right meals, excellent dining service The right animation Rooms need a furniture change The right bathroom

The hotel is ok, but the service is quite bad. There are no people at the reception, so I communicated with them via what's up. While they claim 24h support, they don't respond in the evenings. The what's app bot is terrible: every time you start convesation, you recieve a few messages from bot, which are completely useless, connecting directly to people would have been way more convinient. Also the support itself is not great at some aspects, like I informed them in the beginning of our stay that the light above the bed works badly, like it works for short time, then it stops and asked to change the bulb, which they didn;t do during the whole duration of our stay. In some cases they were helpful, I must admit, but nothing special. The breakfasts are also quite bad and below from what you expect from 4 stars hotel (even in 3 starts in Spain I got better breakfasts). Overall, this electronic receptions feels very liveless. The condition of the hotel is also quite poor. Like there is massive hole in the ceiling in the passage close to the restaraunt, bucket under this hole and it doesn;t seem like they are going to fix it. I would not recommend this hotel.