4-Star Hotels in Alappuzha

The toilets had some holes in them and we saw some insects. Hope the hotel reads this review.

I recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay. The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction. Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day. However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel management might want to reconsider or at least provide guests with the option to opt out of such communications. Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team. In summary, my stay at Time Square Hotel was delightful on many fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests

I had a great experience at the hotel. The interior of the rooms are quite intriguing with antique design and comfortable bed and enough space to play around with kids. Most suitable for family stay. The architecture of the whole place is impressive and all the detailing on the decorations, even the bookshelf, bed, lamps, vase. All of them are so good that i wanted to ask them where they bought all the decoratives from. The pool was pretty clean. But wished there were swim rings for kids as well. And also there isn't any parking space inside the compound but the vehicles can be parked outside where they've made space. Well behaved and friendly staffs there wasn't anything to complain about.

My stay at my trip house boat was average only. There are three drawbacks. 1. Package was expensive but they turned on the ac only from 9pm to 6am. 2. Food was not good(bf, lunch and dinner) 3. The door lock was not working well both in main door as well as bathroom.