5-Star Hotels in Bazhong

The hardware standards are very high, justifying the price. The whole family had a very comfortable stay. The surrounding environment is nice, located within the Guangwu Mountain scenic area, with beautiful scenery. Hiking trails are easily accessible right outside the door. The service is also very personalized, striving to meet all customer needs. However, I would like to suggest improvements to the upper management. While the staff are very service-oriented and have a good attitude, they clearly lack professional hotel training. Their service procedures are not standardized and are unprofessional, which is not worth the five-star hotel price.

The hotel is very good, there is free parking in underground and ground parking, the front desk and room service staff are very good, and the room type is upgraded for free, thank you! The room is large, the sanitation is clean, the bathroom is separated from wet and dry, the breakfast is rich, the bottled drinking water is provided for free, and there are more meals around the hotel, which is generally good. Disadvantages: There are several mirrors in the room, but only a magnifying glass for makeup and shaving is missing; The door of the shower room is open outwards and cannot be covered with floor towels (the floor towel door is not easy to open and people can't enter the shower room). After the shower, the water flowed out of the shower room and flowed to the toilet room next to it. The door of the shower room could not be closed. Water, you have to wipe the floor there after the shower, this feeling is very bad! This is also the reason for not giving full marks. The low score given by the facilities is mainly to give this shower door a bad design and overflowing. Before this, there were also comments about the problem of this shower door, and the others were very good. The overall stay was quite satisfactory.