Willow Court

The Service is good and they are very friendly

Prisoner Cell Block ‘W’. Awful. Stained. Uncomfortable. Not sure how students can be expected to stay here let alone private bookings. Most uncomfortable mattress ever - felt every spring. Stained carpet. Room smelled strongly of carpet deodoriser - dread to think what it was masking. Shared shower room with shower button that needs to be pressed every 10 seconds. Awful shared ‘living room’ - see the pic. Looking at others’ images there must be different standards in different flats

Accommodation fine but organisation poor - 6 people behind reception area when checking out. Queue of people waiting, clearly a busy time of day, only one person came out to the desk and couldn't help with any queries. Black sticky patch on bathroom floor with hairs sticking out of it, very off putting, otherwise clean room. No milk sachets but no problem when I asked for some and for hair dryer. Need a system for checking the dryers back in though, otherwise how do you know who has returned what? My room details were taken when I borrowed it. Need bigger sheets as they dont fit properly and plastic mattresses no fun in the heat. Room and building really stuffy - air conditioning likely to be needed going forwards. Very noisy outside- lots of loud voices but did quieten later as per the request notices. Beautiful surroundings, safe and plenty of parking space.