2-Star Hotels in Stonecrest

The onsite manager was very non-chalant concerning my concerns after he was overpaid for the deplorable room. My complaint is that the rooms were dirty with foul odor, no toilet paper on roller; food crumbs/particles on the floor, old worn out furniture, no vent, dirty AC and missing vent cover, no ceiling vent cover, dusty and dirty throughout the room, stain tub with burns on the ceramic coating and stains. I changed rooms, and the other rooms was the same if not worst; and was told by the clerk that there were no other rooms available, when other rooms were visibly available and seem more clean. The charges I incurred for this filty room as as follows: $20.00 - early check in $98.20 - booking via reservations.com $$19.99 - reservations fee *Total: $138.19 At such cost, I could have booked a 5-star hotel oppose to a run down dirty and foul smelling 2-star Knights Inn motel. I paid more than what the room was worth and I'd like a refund on my stay (charged an extra $20.00 for an early check in).

This Location Offers Connecting Rooms. Guest Should Contact Location For More Information. This Location Offers Rollin Showers. This Location Was Last Renovated In 2008. This Location Has One Building Onsite. Entrances- Interior Total Floors- 3 Elevator- Yes

My experience at Hilton was amazing sweet respectful employees helped me with anything I need very polite and made sure I was satisfied with my room … asked me if I needed anything everytime they seen me . My room was very very clean and had everything I needed n there I would recommend this hotel anytime any day free hot breakfast every morning hard working cooks keeps the guest happy satisfied and full … the worker that works at the front booking people in she’s beautiful and very very nice she makes sure you got everything u need before you go to your room … anybody that walks through that door she speaks and offer water or snack … she very good at her job