The Gateway Inn

I’ve been twice recently and have felt that the bar/waitress are very rude with the way they do the tables .and we were in the way . They said we sit anywhere but then as soon you go anywhere near the windows they decided first time it booked but no reserve sign on. We just sat elsewhere as my mum was shouting lunch , we very pressure by waitresses to order more than what we wanted and rush out of door because we didn’t want order anymore. We only there a hour 1/2 , but second time was even worse I was meeting someone for the first time and order drinks but felt like we been pressured to order a second drinks or food . We were interrupted rudely four times , they basically said we had to move because someone sit at our table in minute even though they said sit anywhere on arrival? We went moved to another seat after asking where can we go seat to finish our conversation then they said have you booked ?? You asked us to moved !! pouring down with rain outside we sat down where seem to be convenient for them . We trying to decide wether we eating or getting another drink when they came over again !!! Are you eating or order a drink or not.. I can’t believe this rudeness of few staff and never felt more pressure in a pub/ restaurant, we there less than a hour before they carry on like this , we left because I felt we were unwelcome . Not a nice experience and it happens twice so won’t be returning as not polite staff and pressure sales on food and drinks .

Lovely room, nice bar and restaurant area. Nice food, especially the roast beef dinner. Breakfast good too. Conveniently located for Kendal and surrounding areas. Staff were friendly and efficient. My husband was unwell 1 day during our 3 night stay and they were very kind; asking me how he was and if he needed anything. There’s a farm shop across the road too with nice cafe.

We chose the Gateway Inn because it looked inviting, was in the right position for an overnight stop on the way to Scotland, and was pet friendly. We were very happy to find it had a homely, welcoming atmosphere on arrival with plenty of parking space. It's located near a large roundabout but is set far enough away from it for that not to have been an issue. It has its own grounds which were handy for our dog. We had 2 rooms, both of which were extremely spacious and well furnished. They each had a different style. Everything was spotless and the bathroom and shower room were of good sizes with plenty of space to put ones own toiletries. The beds were super comfortable. We had a great evening meal and breakfast was continental style and plentiful. Many thanks to the welcoming, efficient staff. We would definitely stay here again.

We recently stayed at The Gateway Inn on our way up to Scotland. On checking in, we were asked if we would like to book a table for dinner, as long as it was an early booking, as they were busy that evening. This we happily accepted, as we preferred to eat early. Off we went for the afternoon to Windermere, passing many eating places, but rushed back to the Inn deliberately, in time for our reservation. On presenting ourselves for dinner, we were bluntly told there was no table booked in, but we could have a table much later. We explained that we had booked a table on arrival that afternoon, having been asked if we would like to eat in their restaurant, and were actually given menus to take up to our room earlier to help us pre decide. We also explained that we only wanted one course for dinner (the sunday roast) and wouldn't be in the restaurant very long. The member of staff said he would go and ask the chef, but returned immediately saying the answer was a resounding 'no'. No consideration was given to the fact that we had prebooked and no apology offered. The only choice was a late table ( not acceptable, as I cannot eat late, due to a medical condition) and as new visitors to The Lake Distirict, we were forced to make our way out again into the wet windy Sunday evening to find dinner. I wouldn'thave minded but we had already been out previously and would have found a restaurant earlier. Would we revisit the Gateway Inn...no. Would we book a table, if asked by the staff if we wanted a reservation? ....definateley not, not unless you triple checked your booking and then triple checked it again!!

We have stayed here before on the way up to Scotland and on the return journey, a great place to stay with very comfortable rooms and friendly staff. Great dog friendly environment. The rooms have all been upgraded since our last visit, very comfortable beds and lovely furnishings. We have booked and paid in advance to stay again on both journeys when we travel back up to Scotland for Christmas and the New Year and are looking forward to staying again. We had Dinner on one of the two nights stay and were very pleased with the quality of the food and great choices of drinks. The only criticism and it is only a small point but if you opt for Breakfast there are NO EGGS!!!??? to us a Breakfast is incomplete without eggs, they do not offer them at all and this I feel is poor. The hot breakfast is very good with all ingredients of very good quality and well cooked kept warm on the buffet table but we missed having eggs. When enquring as to the reason why we were told that there was no chef to cook them on the premises which begs the question do the staff cook the Breakfasts and are not confident to cook eggs or does the chef come in early and prepare everything before guests come down in which case the eggs would not survive well under a hot plate? I do hope that the management read our comments and secretly hope that when we return in December there will be eggs available?

Last minute decision to stop over in Kendal on our way to a wedding in Scotland and to break the journey. Lovely country hotel in beautifully kept surroundings. Bedroom was big and warm and the cosiest bed ever . Great wine list and reasonably priced food menu - about 12-26. Monkfish was tasty and a real treat . Just a pity we didn’t have our dog with us as he would have loved it too . We will definitely return will our four legged friend for a longer visit in the summer .