Hotels Near Auktionshaus von Bruhl in Stuttgart

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

We were only staying here one night and chose this hotel as it seemed to be in a good location for visiting the Mercedes Benz and Porsche Museums. We had stayed at other Adina Hotels and enjoyed our stay. Unfortunately, can't say the same about this one. For a start it was difficult to find. Our GPS was giving us the runaround. Finally, we saw a temporary banner displayed indicating the Adina's location. There were roadworks and an excavation site opposite the entrance. At reception we were given instructions on where to locate the parking. Adina had their own allocated car spaces at the adjoining shopping centre's car park, so it was not straightforward. Finally, we got to our room which was fine, and the beds were quite comfortable, however we noticed there was only half a roll of toilet paper with no other spare in sight and only one bath towel. On calling reception regarding the missing towel, I was told I could pick one up from reception. As it was late, I asked if it could be dropped to our room and was told they would do so, however that never happened. We declined breakfast as we thought it was far too expensive even though reception did offer a discount of 20 euros each. Apparently, it is cheaper if prebooked online. On the upside, on checkout we asked for some advice on directions and the receptionist went to some trouble and he emailed a link to us which was quite helpful.

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

Excellent service and beautiful rooms provided a pleasant stay. The friendliness of the staff and clean facilities were impressive, and the location was convenient for transportation, and there were many shops and restaurants nearby, so I was able to enjoy a comfortable trip. I will choose this hotel again next time. I recommend it!

A great hotel in a very convenient location in Stuttgart. The staff were very friendly and checked us in in no time. The breakfast choice was substantial and tasty, and the restaurant area had a really nice atmosphere. The room was great with a very comfy bed. Will definitely stay again.

They have been here occasionally in recent years. Under new name has not changed so much. The reservation works perfectly as always. If no major events are taking place in the area, cheap prices and offers are available. The car route to the deep garage is good, but then you need to find the right outlet in the huge deep garage of the shopping centre. The hotel is not central in Stuttgart, but in the foretown, the connection with the S-Bahn (5-10 min walking distance) is also good in the evening. Reception and check-in quickly, polite, uncomplicated. Rooms and bathrooms are clean, and functional, but no luxury. Some rooms on the main street can be quite loud at open windows. On the other hand, you can sleep very quiet. In summer it can also warm in the rooms depending on location and sunlight. The breakfast buffet was always very good, at the moment the choice is significantly restricted by the health situation, but the quality is still acceptable. Whoever is aware of the situation, for whom stay here is worth its price.

The front desk brother is very humorous. The sanitation facilities in the room are quite good, the room is large, but there is no shelf for baking clothes. And the toilet and bathroom are separate, and it is a bit troublesome to open and close the door. Breakfast is good, but lunch and dinner are not provided, pizza and drinks are available. There are supermarkets and football fields nearby. The traffic is not very convenient, the bus station has to walk a few hundred meters, and the light rail station has to walk one kilometer. Parking is available at the entrance of the hotel.

Das schlechteste und mieseste Hotel in dem ich je war!!!! Gebucht direkt über die Homepage. Und damit fing es auch schon an!!!! Nach der Buchung bekam ich KEINE Bestätigung via Mail zugeschickt. Erst nach 2 maliger Aufforderung an die angeführte E-Mail Adresse. Angekommen im Hotel wurde uns mitgeteilt, dass es kein warmes Wasser gibt aufgrund diverser Probleme. Das Schwesternhotel wurde uns angeboten, jedoch waren wir schon den ganzen Tag unterwegs und erschöpft und wollten einfach nur auf unser Zimmer. Das Schwesternhotel wäre ca. 30 Minuten weiter entfernt gewesen. Habe dann das Wasser getestet, es war kalt/lauwarm. Zum schnell abduschen für uns ok, allerdings nicht für den vollen Preis. Die Rezeptionistin bot an 1 Frühstück gratis, ich stimmte nicht zu und wollte den Chef sprechen. Der wäre nicht da und auch nicht verfügbar. Ich hätte sonst bis 18:00 Zeit dann verfällt die Reservierung oder ich soll mir halt ein anderes Hotel suchen!!! Wahnsinn das ganze und sowas von unfreundlich! Dann ging sie mit dem handy für einige Minuten weg. Nach langem hier und her einigten wir uns auf minus 50% auf die 2. Nacht. War ok für mich. Dann ging die Diskussion aber weiter. Die Rezeptionistin hatte keinerlei Informationen über meine Buchung bzw Preis für 2 Nächte und wollte mir dann einen höheren Preis das Frühstück nochmal extra dazu rechnen!!! Irre war das und einfach nur eine Frechhheit!!! Zeigte ihr dann meine Bestätigung der Buchung für 2 Nächte inkl. Frühstück. Aber rechnen konnte sie trotzdem nicht! Das Frühstück war ok, mehr nicht. Brot teilweise vom Vortag, Joghurt mit eingetrockneten Rändern! Sonst kaum Auswahl und sehr überschaubar. KEIN Safe im Zimmer!!! Auch darauf hatte die Rezeptionistin keine Antwort! Zimmer war sehr spartanisch eingerichtet. Bad mit Dusche und vertrecktem Duschvorhang! Alles in Allem: furchtbarer Aufenthalt! Dringend davon abgeraten!!!

The hotel is located on the edge of a residential area on a driven street. It is located part of a larger business house. Personal is very friendly. Breakfast is very good, the room is clean and attractively furnished. Unfortunately, there are only hangs and no gardens so that early morning sunlight is only when one of the ~6m remote office workers in the same building can look into the room. The sound isolation of the walls is good, the room door unfortunately leaves quite a lot through. Bad when it uses from 6 incisive clips in the morning. Summary: Please for early business travelers.

The hotel has had some recent renovations but unfortunately they used direct stick carpet which made the floor very hard. It's fairly close to everything, local train will take you into the town center, approximately 15 minutes. The room was a reasonable size and the bed comfortable. Bathroom was OK but the shower was small. It was unusual to find that the bar and restaurant were both closed . However, close by there is a supermarket where you can buy just about anything. There are also many local restaurants withing walking distance. The gentleman on the afternoon shift was extremely helpful with directions and suggestions. Another positive note, is that the hotel is walking distance to the Porsche Museum, which is a must see.