Guest User
September 13, 2024
Where to start,had to pay 105 lev to have pool view room when I got there on top of what i already paid,no safe in room like stated,emailed prior to hire a kettle,confirmed that I could ,then get there i couldn't hire one,rooms very dated,couldn't have a proper shower,had to hold the shower head to wash hair,when the next room flushed toilet you could smell it in our bathroom, I paid for all inclusive, couldn't eat the food it was that bad ,had to eat out every day,tried the food a few times on the last time we tried it ,just got potatoes and salad, thought you couldn't go wrong with that how wrong was I, potatoes was bad and turned a piece of lettuce over and that had black stuff on it,the bar staff didn't know how to smile,on the first night couldn't get a drink as the pool and lobby bar were both closed ,ended up going to the shop getting some beer and going to our room ,not want you want to do on holiday, the only good thing about this hotel was the glarus karaoke bar which is part of the hotel but not included in the all inclusive, this was our first and last time in bulgaria,