Shangri-La Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sawahan
Shangri-La Surabaya
No.8 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Pakis, 60256 Sawahan, Surabaya, East Java, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
We Price Match
Last booked 13 hrs ago
Highlights
Cozy rooms
Lots to do
Delicious Breakfast
Parking available
Ideal locationAmenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public ParkingFree
All Amenities
Property Description
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
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4.6/5
GreatVery satisfied 👍
All 85 Reviews
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.5 km)
Landmarks: GBI Gibeon - Gibeon Church Surabaya
(350m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Twin Room Non smoking
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Horizon Club Executive Room Non smoking
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Presidential Suite
1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
4
Deluxe Twin Room
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
7
Bali Suite
1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Executive Suite
1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Twin Room
2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Residence Suite
1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
85 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Sawahan
AI Summary
Guests praise the comfortable, clean rooms and friendly staff. The hotel's location near shopping centers and highways is convenient. The amenities, including a large swimming area and spa, add value to the stay.
Jackson 1214
December 18, 2024
房間滿意，服務優質
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Guest User
December 17, 2024
Absolutely a good hotel,
Facilities: Very satisfied! ! ! ! ! ! ! ! ! ! ! ! !
Hygiene: Very satisfied! ! ! ! ! ! ! ! ! !
Environment: Very satisfied and impeccable
Service: Very satisfied and impeccable!
Original TextTranslation provided by Google
LWY1
December 14, 2024
酒店大堂有氣派，服務員態度和藹！酒店房間佈置典雅，又具時代感！房間設備齊全，空間寬敞舒適！酒店早餐精英！
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Jun Wei
December 4, 2024
Celebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.
Guest User
November 28, 2024
This is the place I choose to stay every time I go on a business trip. The overall facilities of the hotel are complete and the sanitary environment is satisfactory and comfortable. The transportation is also very convenient, and the service staff are very enthusiastic.
Original TextTranslation provided by Google
Feimatayan520
November 11, 2024
The environment of the hotel is still very good, and the breakfast service on the first floor is also good. However, the room has a musty smell, and the waiter who cleans the room is very irresponsible. No one replenished paper, tea bags, and slippers. What's more disgusting is that there are blood stains on the pillow, and the bathroom sink was left by the previous guest's hair. I stayed for four days and it was not cleaned up!
Original TextTranslation provided by Google
Anonymous User
November 10, 2024
One of the best hotels in Surabaya, luxurious, clean and comfortable. Parking area is very spacious, special
Original TextTranslation provided by Google
Guest User
November 8, 2024
Very satisfied 👍
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public Parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Table Tennis Room
2 Restaurants
Café
Taxi booking service
Meeting Room
Multi-Function Room
Children's Playground
Water Slide
Kids' Club
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Valet Parking
Additional charge
Transportation
Taxi booking service
Car Rental
Business Services
Meeting Room
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Café
Bar
Room Service
Lobby Bar
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
ATM
Elevator
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Water Purifier
Central Ventilation System
Picnic Area
Garden
Outdoor Furniture
Health & Wellness
Table Tennis Room
Tennis Court
Fitness Room
Massage Room
Sauna
Sunbathing Area
Foot Bath
Spa
Beauty and Makeup
Manicure
Body Care
Yoga Session
Fitness Session
Activities
Nightclub
Game Room
Water Slide
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Additional charge
Laundry Service (Off-Site)
Clothes Dryer
Laundry Detergent
Clothes Steamer
Facilities for Children
Children's Playground
Kids' Club
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Accessibility
Accessible Rooms Available
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Adding cot: Free |
Children 6 years old and over | IDR 544,000 (approx. CAD 48.25) per person per night |
Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 332,750 (approx. CAD 29.51) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Renovated: 2007
- Number of Rooms: 357
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.