AC Hotel by Marriott Suzhou Reviews
AC Hotel by Marriott Suzhou
No.1585 Renmin Road, Suzhou, ChinaView Hotel Details
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AC Hotel by Marriott Suzhou Guest Reviews
4.7/5
Outstanding
528 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All Reviews(528)
Positive reviews(518)
Reviews with photos/video(147)
Convenient location(86)
Delicious breakfast(73)
Friendly front desk staff(44)
Well designed(30)
Close to metro(23)
Convenient public transportation(15)
Delicious buffet(6)
Negative reviews(10)
Guest User
Standard Queen Room
Stayed in 2024年4月
Couples
1 review
Great
Posted on 2024年4月29日
Strategic Location. Walking distance to Shantang Street which is a popular tourist attraction. Some restaurants and eateries nearby
Response from Property: Thank you for taking the time to share your experience with us. It is wonderful to hear that you enjoyed your stay at our hotel. We are committed to providing exceptional service and ensuring that each guest has a pleasant stay. We hope to have the pleasure of hosting you again soon.
Ban Pei
Selected 2-bed Room
Stayed in 2023年12月
Family
9 review
Outstanding
Posted on 2023年12月31日
I recently stayed and had a delightful experience. The staff was exceptionally friendly and accommodating, ensuring a warm welcome from the moment I arrived. The room was tastefully decorated, offering a cozy and inviting atmosphere.
Cleanliness was a highlight; the housekeeping staff maintained impeccable standards throughout my stay. The bed was comfortable, providing a restful night's sleep. The amenities, including a well-equipped fitness center and a refreshing pool, added to the overall appeal.
One aspect that stood out was the hotel's central location, making it convenient for exploring nearby attractions and dining options. The complimentary breakfast exceeded expectations, offering a variety of options to suit different tastes.
Response from Property: Dear guest, thank you for staying at the AC Hotel by Marriott Suzhou. As the first AC brand hotel of Marriott International in China, we hope you can experience the new experience brought by the clever design and iconic brand plan here, as well as the living atmosphere that highlights the Spanish spirit and Soviet aesthetics. Welcome to visit again!
Guest User
Standard Queen Room
Stayed in 2024年4月
Family
7 review
Outstanding
Posted on 2024年4月13日
Amazing hotel. Room is new, modern, nice and clean. Fully equipped with everything you need and more. Great location too.
Response from Property: On behalf of our entire team, we are delighted to hear that you enjoyed your stay with us. We strive to provide each guest with a memorable experience and are thrilled to have succeeded in this instance. Thank you for your wonderful review and we look forward to welcoming you back in the near future.
Guest User
Standard Queen Room
Stayed in 2024年4月
Solo travelers
7 review
Great
Posted on 2024年4月12日
Gd location to most places of interest. Easy to travel even by bus as bus stop is nearby.
Staffs are good and polite. Gym is 24hrs
Response from Property: Thank you for taking the time to share your positive feedback with us. It is always encouraging to hear that our guests are satisfied with their stay. We will continue to offer the highest standards of service and hospitality.
Edward S. Hsu 徐樹人
Queen Room With Courtyard View
Stayed in 2024年4月
Friends
12 review
Amazing
Posted on 2024年4月3日
Great location, friendly staff, comfortable and qiet room, what else is needed for a good hotel? I came for a second time, still felt good.
Response from Property: Thank you for taking the time to share your positive feedback with us. It is always encouraging to hear that our guests are satisfied with their stay. We will continue to offer the highest standards of service and hospitality.
Anonymous User
Standard Queen Room
Stayed in 2024年3月
Couples
8 review
Outstanding
Posted on 2024年3月30日
Very good location, not far from the high-speed rail station, and walking distance to some of the major walking street. Hotel deco is cozy, clean and comfortable bed, highly recommanded!
Response from Property: Thank you for taking the time to share your positive feedback with us. It is always encouraging to hear that our guests are satisfied with their stay. We will continue to offer the highest standards of service and hospitality.
Guest User
Standard Queen Room
Stayed in 2024年4月
Couples
4 review
Great
Posted on 2024年4月13日
Location not the best. But in terms of cleanliness and comfort, it is probably one of the best
Response from Property: Thank you for taking the time to share your positive feedback with us. It is always encouraging to hear that our guests are satisfied with their stay. We will continue to offer the highest standards of service and hospitality.
Guest User
Queen Room With Courtyard View
Stayed in 2024年3月
Solo travelers
5 review
Outstanding
Posted on 2024年3月11日
Very nice service at front desk and at Lounge bar.
I enjoyed as well the gym which is well equipped.
Very comfortable bed and amazing breakfast.
Th hotel has amazing location for discovering Suzhou .
Response from Property: Dear guest, thank you for staying at the AC Hotel by Marriott Suzhou. As the first AC brand hotel of Marriott International in China, we hope you can feel the new experience brought by the clever design and iconic brand plan here, as well as the living atmosphere that highlights the Spanish spirit and Su-style aesthetics. Spring is coming, we sincerely looking forward to your next arrival to the flower blooming Suzhou!
Guest User
Standard Queen Room
Stayed in 2024年5月
Couples
4 review
Outstanding
Posted on 2024年6月10日
The room was very clean with modern facilities such as smart toilet.
Response from Property: Thank you for taking the time to share your experience with us. It is wonderful to hear that you enjoyed your stay at our hotel. We are committed to providing exceptional service and ensuring that each guest has a pleasant stay. We hope to have the pleasure of hosting you again soon.
Guest User
Selected Queen Room
Stayed in 2023年7月
Couples
36 review
Outstanding
Posted on 2023年8月6日
Modern facilities and good amenities. Excellent selection for breakfast. Best to use a translator app when speaking with staff as English is limited. Overall a comfortable stay.
Response from Property: Dear guest, thank you for staying at AC Hotel by Marriott Suzhou. As Marriott International's first AC brand in China, We hope that you will experience a new experience with our ingenious design, iconic branding program, and a stay that embodies the Spanish spirit and Soviet aesthetic. We look forward to seeing you again! 😊
Patra Phumelela
Selected Queen Room
Stayed in 2023年5月
Friends
1 review
Outstanding
Posted on 2023年6月1日
I loved staying at the AC Marriott in Suzhou. It was a comfortable and relaxing experience, clean (no carpets - which I enjoyed). Very friendly service too.
Response from Property: Dear guest, thank you for staying at AC Hotel by Marriott Suzhou. As Marriott International's first AC brand in China, We hope that you will experience a new experience with our ingenious design, iconic branding program, and a stay that embodies the Spanish spirit and Soviet aesthetic. We look forward to seeing you again! 😊
MiffyOnTravel
Selected 2-bed Room
Stayed in 2024年3月
Friends
8 review
Outstanding
Posted on 2024年3月11日
Good location, bus stop (接驾桥） in front of hotel.
Response from Property: Dear guest, thank you for staying at the AC Hotel by Marriott Suzhou. As the first AC brand hotel of Marriott International in China, we hope you can feel the new experience brought by the clever design and iconic brand plan here, as well as the living atmosphere that highlights the Spanish spirit and Su-style aesthetics. Looking forward to your next arrival!
Guest User
Selected Queen Room
Stayed in 2023年11月
Friends
11 review
Outstanding
Posted on 2023年12月13日
good good good! will recommend friends and family to stay and visit.
Response from Property: Dear guest, thank you for staying at the AC Hotel by Marriott Suzhou. As the first AC brand hotel of Marriott International in China, we hope you can experience the new experience brought by the clever design and iconic brand plan here, as well as the living atmosphere that highlights the Spanish spirit and Soviet aesthetics. Welcome to visit again!
Chicken Feet
Selected Queen Room
Stayed in 2023年7月
Business travelers
18 review
Very Good
Posted on 2023年8月20日
Good for the price. The breakfast room was so full we had to take the food to our room. Limited selection of food. 
Response from Property: Dear guest, thank you for staying at AC Hotel by Marriott Suzhou.The AC LOUNGE area is limited, please kindly understand！ As Marriott International's first AC brand in China, We hope that you will experience a new experience with our ingenious design, iconic branding program, and a stay that embodies the Spanish spirit and Soviet aesthetic. We look forward to seeing you again! 😊
sammiiic
Selected Queen Room
Stayed in 2023年12月
Friends
3 review
Outstanding
Posted on 2023年12月28日
Excellent location, clean, very new! Great service!
Response from Property: Dear guest, thank you for staying at the AC Hotel by Marriott Suzhou. As the first AC brand hotel of Marriott International in China, we hope you can experience the new experience brought by the clever design and iconic brand plan here, as well as the living atmosphere that highlights the Spanish spirit and Soviet aesthetics. Welcome to visit again!
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