Scholars Hotel · Select (Suzhou Shilu Sanxiang Road Metro Station) Reviews

The BEST hotel experience i had on my 6 days trip between Shanghai and Suzhou . Location super near to mrt. International breakfast is great . I extend one more night because i love the location, service of the hotel and most important i love Suzhou.

Convenient location, next to metro location Allow me to check in as although I arrived early around 8.30am. 👍

Very nice hotel and location is ok to, near metro line

Although the hotel staff do not speak English, they do their best to help me every time I ask them. It makes me feel good.

Handy

The environment and service of the hotel are great. The tatami on the windowsill is very wide, and it feels like one person can sleep there. But the mattress springs are too noisy. Other facilities are very good, and the hygiene is also very clean. After dinner, there are fruits in the room, which are fresh and delicious. When leaving, the cleaning lady will ask about your stay experience. Because we checked in late and someone went to the hotel for dinner, the parking space was full. The staff guided us to park somewhere else and took the initiative to pay for it. They also gave us souvenirs when we checked out. From the entire stay to the end, the comfortable environment and thoughtful service of the hotel made me feel at home.

I stayed here for the third consecutive year while running the Suzhou Marathon. It was a great experience. The hotel should have just been renovated. The room facilities are better and more modern than the previous two years. The hotel is very close to the subway station, about 100 meters away, and it is convenient to go anywhere. The hotel staff is really considerate and thoughtful. From check-in to check-out, every detail is considered meticulously, making people feel the warmth and comfort of home. I will stay here again when running the Suzhou Marathon next year.

The front desk service is very considerate. They warmly poured tea when I checked in. The room I arranged was also very comfortable. I slept well at night. The lobby environment is very good, and the fragrance of books is overwhelming. There are cultural and creative items from the Suzhou Museum next to it. The Aozao noodles on the second floor are also great.

This is the third time I have stayed here. The hotel is located at Exit 1 of Sanxiang Square on Metro Line 2, and is a 200-meter walk away. If you drive there, there is a parking lot inside where you can park for free. It is a very convenient hotel. And it is more convenient to go to various scenic spots in Suzhou than in previous years. The interior of the Selected Hotel seems to have been renovated, the room structure is more reasonable, the bathroom facilities, and the flow of bathing water are much larger than before. In addition, it may be in response to the country's call for energy conservation, and the six small pieces, bathrobes, etc. in the room have been cancelled. And free self-service laundry and drying facilities have been added, so that our guests can wash clothes conveniently. The room service staff is still as enthusiastic as ever, and they greet guests proactively when they see them. On the morning of the 3rd, the buffet was because there were more people in the restaurant, and the receptionist at the door took the initiative to remind the guests to find a seat before taking the food. These are the fine traditions of the hotel, and I hope they can continue to maintain them. Now I will talk about some shortcomings. First, service: When checking in, the receptionist said that there was another room that had not been cleaned yet, and he had to wait a while, and registered the child's phone number, saying that he would be notified. As a result, we waited in another room for a long time and did not receive a call. We went to check it out ourselves and found that the hygiene had been done, so we entered. It is estimated that there are too many people staying in the room and they forgot to notify. In addition, I forgot to remind you to register the license plate. As a result, when I went out on the 4th, the gate could not be opened. I went back to the front desk to register and I could go out. I hope that the front desk receptionist will ask a question when logging in the check-in information, so that some unnecessary troubles can be avoided. However, when checking out at noon on the 5th, the front desk guy said: How is your stay these days? Is there anything wrong? These questions are very good, and his service awareness is very strong. I have a good impression at once. Second, in terms of facilities, including the internal and external facilities of the guest rooms, there are basically no problems. But there is a problem that there are too few TV channels. When I came here in 19, I remember that there were many channels to watch, but this time, the experience was very bad. When I turned on the TV, there were only 26 channels except for the hotel's promotional channels, and the signal was very stuck. It was not smooth to watch TV. On the evening of the 4th, the TV suddenly had an accident, and the engineers from the engineering department came to replace the TV, which added a few channels. I would like to thank the engineers from the engineering department and the housekeeping staff on the evening of the 4th. In addition, the video-on-demand function of the IP TV is not "friendly". After paying once, you only have one day's traffic. If you want to watch, you have to pay again. This is really speechless. It is recommended to use the Wasu IP signal in ordinary people's homes, so that you can watch more channels. In addition, I hope to put some entrance signs on the door of Shuxiangmendi Selected Hotel. I thought this glass door was floor-to-ceiling glass (maybe because it has been renovated?!) I looked for it for about a minute before I realized that it was the entrance to the lobby. Third, it is a pity that you cancelled the lunch and dinner buffet. The morning buffet has a rich variety, but I lost my appetite when I saw the pasta on the morning of the 4th and the tomato noodles on the morning of the 5th. Why? It was like a ball of batter, and no one would take it. The quality of this noodle needs to be checked by the catering department. Of course, the Aozao noodles at the Noodle House on the second floor of your restaurant are a must-try, absolutely delicious. Even my children, who rarely eat noodles, praised your noodles highly. In addition, it is recommended that the service staff in the buffet restaurant work seriously at work, and colleagues should not fight and quarrel with each other, as it will not be good for guests to see. Another suggestion is that the shopping mall of your hotel should add some Suzhou specialties and some souvenirs, and reduce the amount of cultural and creative products. After all, your main business is Shuxiang Hotel, not cultural and creative products. I hope it can be adopted. Finally, I wish Shuxiang Shijia and Shuxiang Mendi Hotel a prosperous business in the new year.

The hotel is full of the scent of books, interpreting the beauty of Suzhou-style life. The details in the room, such as the alcohol cotton pads on the telephone, the plastic-sealed tea cups after disinfection, the tea sets on the round table, and the equipment in the bathroom, reflect the hotel's care; the guys at the front desk are all very handsome and provide excellent service, especially cy, who patiently checked out and gave exquisite gifts; the Aozao noodles in the Chinese restaurant on the second floor are delicious and are an ideal bowl of Suzhou-style noodles. The transportation is convenient and the hotel experience is wonderful. 5 points for praise.

Thank you very much for the hotel's smiling service throughout the whole process. The room is clean and tidy, and the toiletries are complete. The mattress is moderately soft and hard, very comfortable. It takes only 5 minutes to walk from Sanxiang Square subway station. The transportation is so convenient! I will come again next time! I also recommend it to my friends. Thank you again!!!

The hotel is easy to find, parking is convenient, the hotel environment is very comfortable, and the service is also very good! The facilities are not very new, but the maintenance is good! Very satisfied!

Why is the service only one point? All the points are deducted from the old man security guard in the parking lot! ! ! Front desk service, full marks Cleaning lady service, full marks All service stations are smiling Except for the security guard in the parking lot, he took chicken feathers as a command arrow, had a bad attitude, as if he was a leader, pointed fingers at the guests, saying that parking was not allowed here, and told me that there was no parking space, so I went out to find a parking space myself! The next day, he told me that parking was not right, and asked me to park again, No problem, you can't say it nicely, you must command + impatient tone, command guests, get off the car, stare at me, is he going to hit me? I really don't understand, this kind of local old man, working as a security guard in a star hotel, how big an official he thinks he is, to be like this! ! ! One person ruined the impression of the whole hotel The room was renovated, the facilities are very good, the room is also large, it is located in the city center and there is a subway at the door, it is convenient to go anywhere

The room is clean and tidy without any odor. The service is also very good. They also gave us New Year fruits. I like the book fragrance in the room. I can also write calligraphy! It is very close to the subway, which is very convenient! The breakfast is even better! I will stay at Shuxiangmendi Hotel next time I go!