Holiday Inn Express Suzhou Dushu Lake High Education District(Xi’an Jiaotong-Liverpool University) Reviews
Holiday Inn Express Suzhou Dushu Lake High Education District(Xi’an Jiaotong-Liverpool University)
No. 8 Xuetang Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215100, ChinaView Hotel Details
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Holiday Inn Express Suzhou Dushu Lake High Education District(Xi’an Jiaotong-Liverpool University) Guest Reviews
4.8/5
Excellent
8526 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(8526)
Positive reviews(8473)
Reviews with photos/video(344)
Friendly front desk staff(2028)
Convenient location(607)
Easy to get around(556)
Convenient parking(253)
Close to metro(145)
Delicious breakfast(69)
Tasty coffee(33)
Good views(32)
Negative reviews(53)
Guest User
Business Standard Room A
Stayed in Nov 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Dec 25, 2024
The room is big and clean. The bed is comfortable and the shower is large.
Response from Property: The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Life is busy, days are sour and sweet, fate is simple, always thinking about it. May we bring you happiness and comfort. The hotel is about a 15 minute drive from the Huawei Research and Development Center in Suzhou, making it the closest hotel. We look forward to your next stay!
rebsrebs
Business Standard Room A
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Good service, nice staff, and pretty good coffee at breakfast. Breakfast has a variety of selections to choose from.
Response from Property: The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Rainbow is the lace of the sun, decorating every sunny day, stars are the lace of the moon, embellishing every romantic night, happiness is the blessing of childhood, and I hope you have every wonderful moment. The hotel is 2.3 kilometers away from Moon Bay International Center, looking forward to your next stay!
Tiago José dos Reis
Standard Room A
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 3, 2024
I recently had the pleasure of staying at the Jinjiang Inn Select Suzhou in the industrial park for three nights, and I can confidently say it's a wonderful hotel! The facilities were top-notch, providing a comfortable and relaxing environment. The staff was exceptionally friendly and accommodating, always willing to help with a smile. From the well-appointed rooms to the excellent service, my experience was truly delightful. I highly recommend this hotel to anyone visiting Suzhou!
Response from Property: Dear guest: Thank you for your positive feedback! The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Every city always has reasons that make people miss it, and every season has unforgettable scenery. I hope we can all leave you with sweet and warm memories. The hotel is 2.2 kilometers away from the Suzhou Research Institute of the University of Science and Technology of China. We look forward to your next stay.
Guest User
2 Double Standard
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Feb 27, 2025
This hotel is the best hotel I have ever stayed in China. During my stay from 17/02 to 20/02, the reception and staff were very nice to us. They are also welcoming to foreigners like us. I extended my stay until the 28th. I really enjoyed my stay.
Response from Property: Dear guest, We are very happy that you had a pleasant stay here. Each and every one of our staff members, with a warm and professional attitude, strives to provide attentive service to each and every guest. We will continue to maintain this level of service, and look forward to seeing you again to bring you a more perfect experience. IHG Social Listening Team
Guest User
Standard Room A
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Our trip was wonderful, the reception miss xiaotang and miss lulu were very nice and helpful. Not to mention the other staff, huang anyang that sends us back the money that we left for the tip and she thought that we forgot it.
Response from Property: The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Okay, just one word, you only need to say it once~I will express the rest with actions~The hotel is 1.3 kilometers away from the Industrial Park Vocational and Technical College and can be reached within a 4-minute walk. Looking forward to your next stay!
Guest User
Business Room C
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
OK
设施:OK
卫生:OK
Response from Property: 酒店最近推出了“智選”系列升級版房型,品質方面都有較大提升,歡迎預訂體驗;願我們的情誼可以長存,彼此陪伴和成長;酒店距離蘇州大學獨墅湖校區北區1.7公里可達,期待您的再次入住!
Kirt
Standard Room A
Stayed in Jul 2024
Solo travelers
22 review
4.2/5
Very Good
Posted on Aug 28, 2024
Stayed 2 nights. Room was clean, nice and modern. Staff are friendly and helpful but have limited English Language skills
Response from Property: I am delighted to hear such beautiful words, as if basking in the spring breeze in my heart! The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Your positive review, simple liking, and sincere affirmation will fill our hearts with strength. We look forward to your visit again. The hotel is 1.7 kilometers away from Tengfei Suzhou Innovation Park. Looking forward to your next stay!
Guest User
Business Room B
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Great experience, beautiful room, good location
Response from Property: Dear guest, We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location. Whether you are travelling for business or for a short break, this is an excellent choice. We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location. We look forward to your next visit. IHG Social Listening Team
Guest User
Standard Room A
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The hotel is very convenient and cheap considering the service it offers. Close to many commodities.
Response from Property: The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; Life is busy, days are sour and sweet, fate is simple, always thinking about it. May we bring you happiness and comfort. The hotel is about a 15 minute drive from the Huawei Research and Development Center in Suzhou, making it the closest hotel. We look forward to your next stay!
hoco27
Business Standard Room A
Stayed in May 2024
Family
5 review
4.2/5
Very Good
Posted on Jun 26, 2024
Pretty impressed with the renovation and facilities!! They need to advertise the amenities more. Great location for schools and work in the AREA. Happy with reservation.
Response from Property: May the stars turn into my eyes, watching over you all night; The hotel has recently launched an upgraded version of the "Smart Selection" series of room types, with significant improvements in quality. Welcome to book and experience; May Qingfeng be my smile, smoothing out your moving heart; Let all beautiful things become my blessings, always accompanying you, always believing that beautiful things are about to happen. The hotel is 448 meters away from Dushu Lake Hospital and is the closest hotel. Looking forward to your next stay!
Meritxell Mateu
Business Standard Room A
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Freshly renovated hotel with very spacious rooms.
Response from Property: The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved quality. Welcome to book and experience them; You have spring and autumn in your eyes, surpassing all the mountains, rivers, and streams I have ever seen~The hotel is 1.3 kilometers away from the Industrial Park Vocational and Technical College, a 4-minute walk away. Looking forward to your next stay!
Guest User
Business Standard Room A
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on Apr 15, 2024
All receptionists are very friendly and helpful. I give 5 stars.
Although the location is a bit far from the city ( around 30 mins by cab ) however the hotel is tranquil . next to the hotel has one starbucks , convenient store , super market and some food store.
Response from Property: Dear guests: Thank you for your favor and love for our hotel. The hotel has recently launched the "Smart Selection" series of upgraded room types, which have greatly improved the quality. Welcome to book and experience; the pace of progress will never stop, for your sake Trust us, we will never forget our original intention and persevere. The hotel is 1.2 kilometers away from Suzhou Creative Industrial Park. We look forward to your stay again!
Irfan ifi
Business Room C
Stayed in Aug 2023
Booked for others
9 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Great location and services. It's close to dushu lake hospital
Response from Property: Dear guest, thank you for your positive feedback! The hotel has recently launched an upgraded version of the "Smart Selection" series of rooms, with significant improvements in quality. Please book and experience; Every city always has reasons to miss, and every season has scenery that is difficult to part with. We hope that we can leave you sweet and warm memories. The hotel is 2.2 kilometers away from the Suzhou Research Institute of the University of Science and Technology of China. We look forward to your next stay.
Sharyln
Guestroom (2 Beds)
Stayed in Nov 2023
Family
3 review
4.2/5
Very Good
Posted on Dec 29, 2023
Hotel is upgrading to change brand to holiday inn express.
Service is good. New room is brighter than old room.
Got McDonald's, bubble teas, family mart, food eateries and Starbucks beside the hotel. Quite convenient
Response from Property: The hotel has recently launched an upgraded version of the "Smart Selection" series of room types, with significant improvements in quality. Welcome to book and experience; Through ups and downs, with you all the way, companionship is the longest confession. We will not disappoint your expectations and repay your love with the best service. The hotel is 5 kilometers away from Huawei's Sangtian Island base. Looking forward to your next stay!
Samuel 皓然
Business Room
Stayed in Nov 2023
Couples
11 review
2.2/5
Posted on Dec 21, 2023
The building was being renovated, had to find the back entrance. Deliveries were troublesome, had to leave the hotel to go collect them. After paying on Trip, they wanted me to pay them there and get Trip to refund the money.
Response from Property: I don't care what others think of me, I only care what you think of me. Being criticized by those who care about me can be very painful, which makes me restless. We always pay close attention to the customer's experience and strive to leave a beautiful experience for every guest who stays in. Obviously, we are not doing well enough. Regarding the questions you raised, we will definitely increase our efforts to focus on improvement, and please continue to trust the Jinjiang Star brand, Hope to have the opportunity to welcome you again! We have been striving to leave a wonderful experience for every guest who stays, and we also hope that you will continue to support us!