Orange Hotel (Suzhou Dongsha Lake, Xiandai Avenue) Reviews
Orange Hotel (Suzhou Dongsha Lake, Xiandai Avenue)
No. 100 Dongshahu Road (Building 2), Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
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Orange Hotel (Suzhou Dongsha Lake, Xiandai Avenue) Guest Reviews
4.9/5
Perfect
1555 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1555)
Positive reviews(1547)
Reviews with photos/video(202)
Friendly front desk staff(154)
Delicious breakfast(111)
Large rooms(80)
Convenient parking(78)
Convenient for shopping(55)
Perfect for business trips(41)
Close to metro(28)
Tasty coffee(7)
Negative reviews(8)
Christoph Hubert
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Aug 2024
Couples
30 review
4.2/5
Very Good
Posted on Oct 1, 2024
Nice and clean
Friendly service
Modern room
Did not use breakfast, can not rate
Location near to shopping mall with lot’s of restaurants
Response from Property: [早餐豐富,停車方便,地鐵1號線,地鐵5號線]尊敬的賓客您好,得到了你這麼寶貴的好評支持,其實這些都是我們應該做的,我們一直堅持,希望用我們的服務讓您感受到温暖,我們會繼續加油努力的,會做得更好,期待您的再次到來!
Thomas Suzhou
Guestroom (Queen bed)
Stayed in Oct 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I like this hotel very much. The location is very convenient, it is quite and clean. And the reception staff is very friendly.
Response from Property: [超大停車場,免費停車,免費洗衣,免費寄存行李]尊敬的賓客您好,非常感謝您的好評,酒店小夥伴也非常榮幸能夠與你相遇,能夠為您提供優質的服務,是我們工作的宗旨,希望您出門在外記得首選咱們桔子,酒店二樓設有24小時自助洗衣房可烘乾免費提供蒸汽掛燙機,希望您未來可以繼續關注桔子酒店,並將以後入住時的更多感受和體驗告訴我們期待您的再次光臨!!
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 18, 2024
Great hotel, good location, would stay again and recommend to others. Next time would request a better room. Bed hard, couch not comfortable and fridge not working. Reported this but wasn't rectified despite being checked. Otherwise all good, thankyou.
Response from Property: Hello dear guests! Thank you very much for choosing Dongsha Lake Modern Avenue Orange Hotel! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel!
Atique Ullah
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Aug 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 30, 2023
The room size is huge.
Cloths are very comfortable & cleanliness.
Big window open to sky.
Location is good.
I enjoyed the time very much.
Response from Property: 親愛的賓客:您好!非常感謝您入住桔子蘇州東沙湖酒店並給予好評!我們會不斷努力為您提供更加周到舒適的服務,期待與您的再次相遇!
Namazov’s
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Jun 2022
Couples
19 review
5.0/5
Outstanding
Posted on Jul 17, 2022
Fast check-in, very silent room. Facilities are good.
Response from Property: Dear guests! Thanks to your high opinion , we are very happy 。 All our efforts are only to bring you a trace of warmth on your busy journey. I wish you all the best and happy every day. Welcome to come often!
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in May 2024
Business travelers
1 review
2.0/5
Posted on Jun 23, 2024
Lots of mosquitoes: After checking in, there was a group of mosquitoes in the room. I fought with the mosquitoes all night and killed 5 of them. Finally, I was so exhausted that I fell asleep at 3 o'clock in the middle of the night under the siege of mosquitoes. I had a very poor rest.
Poor hygiene: I saw a cockroach about 5cm long in the hotel, which was very disgusting. However, I only discovered it when I was fighting mosquitoes in the middle of the night, and I didn't ask to change rooms.
There is no feeling in other aspects.
All in all, I spent a bad night in an ordinary express hotel with lots of mosquitoes and poor hygiene. I was very tired.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm very sorry that I couldn't bring you a high-quality stay experience. Regarding your feedback about the mosquito situation, since mosquitoes do occur in summer, mosquito coils are placed in the wardrobes in the rooms for use. We clean all rooms from the beginning to the time they are sold. Every guest will ensure that the screens are closed to prevent mosquitoes from entering as much as possible. If you have any needs during your stay, please contact the front desk as soon as possible.
Anonymous User
Zen Sound Twin Room With Smart Tv Projection
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
The room is very spacious and the smart design is very good. The electric curtains and lights can be voice controlled by Xiaodu. The breakfast is very rich and the service is very nice. There are also drinks and snacks while waiting for the ticket. I will choose this hotel next time I come to Suzhou😀
Original TextTranslated by Google
Response from Property: [Walking distance to Yongwang Park, no restrictions on cars, subway line 1 (Zhongnan Street) station at the door,] [Free parking, free self-service laundry, free luggage storage] Dear guests, thank you for your stay and thank you for your praise of our hotel. We have been working hard to do our best, and your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit again!
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel staff is friendly and enthusiastic, the rooms are equipped with new smart facilities, the breakfast is rich, there is free coffee, orange juice and oranges in the lobby, and snacks are given to children when they leave the hotel. The details are everywhere and I am unexpectedly satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your positive recommendation of the hotel! The hotel is located in the Dongshahu Neighborhood Center of Suzhou Industrial Park, with a superior geographical location and convenient transportation. There are mainly (business, entertainment, shopping centers, tourist attractions) AEON MALL, YIOLAI, Yangcheng Lake Internet Celebrity Service Area, Huayi Brothers Movie World) nearby Metro Line 1 and Line 5. All staff are looking forward to your visit again and wish you a happy life!
Guest User
Zen Sound Twin Room With Smart Tv Projection
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room was upgraded for free. A small gift bag was given when checking in. There were free oranges, cookies, coffee, etc. in the lobby. They tasted good. The decoration style was very grand. The room was large and clean. The soundproofing was great. The water pressure was sufficient. The mattress was very comfortable. It was a very satisfying experience. I will choose this hotel next time. Highly recommended
Original TextTranslated by Google
Response from Property: [Walking distance to Yongwang Park, no restrictions on cars, subway line 1 (Zhongnan Street) station at the door,] [Free parking, free self-service laundry, free luggage storage] Thank you for your 100% full score and sharing the real stay experience with more guests. As you said, all services are good and all experiences are great! Thank you for your praise and encouragement. We will continue to work hard to bring more and better services to more guests. Looking forward to your next visit and wish you all the best! [Quiet soundproofing, good sleep all night]
Wandouhuang
Zen Sound Twin Room With Smart Tv Projection
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The overall environment of the hotel is clean and tidy. It is close to shopping malls and convenient for shopping and dining. The internal facilities and equipment of the room are complete, and the whole house is intelligently remote controlled, which is very convenient. The bedding and towels are clean and tidy. The front desk service is enthusiastic and will solve any problems as soon as possible. Free parking service is provided.
Original TextTranslated by Google
Response from Property: [Convenient transportation, good sound insulation, free laundry] Dear guests, thank you for your praise. Thank you very much for taking the time to write us a good review. Xiaoju feels the deep friendship. Being able to provide you with better products and services has always been Xiaoju's unremitting pursuit. When Xiaoju is affirmed by guests, it is also very exciting. Thank you again for your affirmation of Xiaoju and look forward to your visit again!
Guest User
Guestroom (Queen bed)
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I booked this hotel for the holiday. The breakfast is very good, the facilities are complete, and it has Xiaodu smart voice control, which is very convenient. I had a good stay and I will come again next time.
Original TextTranslated by Google
Response from Property: [Large parking lot, free parking, free laundry, free luggage storage] Dear guests, thank you very much for your stay. We will continue to maintain high-quality and excellent service and strive to create a comfortable and warm stay experience for every family. Thank you again for your comments and sincerely look forward to your next visit!
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Booked this hotel with friends. It's very convenient to travel around. You can walk to the subway station. It's very close to Huayi Brothers Cinema and Jinji Lake Moonlight Pier. It's also very convenient to eat and park. It's next to the neighborhood center. The room is large, intelligently controlled, clean and sanitary. I will come again next time
Original TextTranslated by Google
Response from Property: [Walking distance to Yongwang Park, no restrictions on cars, subway line 1 (Zhongnan Street) station at the door,] [Free parking, free self-service laundry, free luggage storage] Thank you for your 100% full score and sharing the real stay experience with more guests. As you said, all services are good and all experiences are great! Thank you for your praise and encouragement. We will continue to work hard to bring more and better services to more guests. Looking forward to your next visit and wish you all the best! [Quiet soundproofing, good sleep all night]
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Clean and hygienic, Xiaodu smart voice control, very convenient. The waiter's attitude is very good, the surrounding subway is convenient, and there are many types of breakfast. Very complete, I will continue to stay next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Our hotel is located in the Dongshahu Neighborhood Center, with beautiful surroundings and convenient transportation. There are Metro Line 1 and Line 5 nearby. The hotel provides free parking, which is very convenient for driving. The hotel is close to the shopping center, which is very convenient for shopping. It is your best choice for business trips, travel, entertainment and shopping.
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is clean and tidy. The service is warm and thoughtful. The facilities are complete and highly intelligent. It is next to the Dongsha Lake Neighborhood Center. It is also convenient to eat around. It is a good choice for business trip hotels
Original TextTranslated by Google
Response from Property: [Large parking lot, free parking, free laundry, free luggage storage] Dear guests, thank you very much for your stay. We will continue to maintain high-quality and excellent service and strive to create a comfortable and warm stay experience for every family. Thank you again for your comments and sincerely look forward to your next visit!
Guest User
Zen Sound Double Bed Room With Smart Tv Projection
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel has complete facilities and good location. It is surrounded by the neighborhood center, which is very convenient for eating and shopping. There are free parking spaces around. The front desk staff is warm and thoughtful and answers all questions. There are also free snacks and coffee in the lobby. The room is spacious and bright. Recommended for friends to stay.
Original TextTranslated by Google
Response from Property: [Walking distance to Yongwang Park, no restrictions on cars, subway line 1 (Zhongnan Street) station at the door,] [Free parking, free self-service laundry, free luggage storage] Dear guests, thank you for your stay and thank you for your praise of our hotel. We have been working hard to do our best, and your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit again!