Novotel Suzhou Tai Lake Santeh
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Novotel Suzhou Tai Lake Santeh

No.8 of Hot Spring Hotels in Suzhou
No.3888 Huantaihu Avenue, Wuzhong District, Suzhou, Jiangsu 215105, China
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The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake. Show More
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hotel overview picture
Last booked 15 mins ago on our site
Highlights
Varied breakfast
Most card payments accepted
Free parking
Lots to do
Amenities
Taxi booking service
Football Court
Water Slide
Hot Spring
Children's PlaygroundFree
Indoor swimming pool
KTV
Children's Pool
All Amenities
Property Description
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake. 
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4.6/5
Very Good
Amazing stay, warm clean rooms. The hot spring facilities are well worth the trip. Highly recommend.
All 2,025 Reviews
Surroundings
Metro: Huadun
(4.6 km)
Metro: Xukou
(5.2 km)
Airport: Sunan Shuofang International Airport
(44.7 km)
Train: Suzhou New Area Railway Station
(28.0 km)
Train: Suzhou Railway Station
(29.4 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

King Deluxe One Bedroom Suite
12

King Deluxe One Bedroom Suite

1 King bed
65m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Selected Double Room
4

Deluxe Selected Double Room

1 King bed
40m² | Floor: 1-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Superior Garden Hot Tub Suite
11

Executive Superior Garden Hot Tub Suite

1 King bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hot Spring Suite (Double Bed)
8

Hot Spring Suite (Double Bed)

1 King bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Deluxe Double Room
10

Deluxe Double Room

1 King bed
40m² | Floor: 1,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room (2 Beds)
4

Deluxe Room (2 Beds)

2 Single bed
40m² | Floor: 1-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Superior Suite
10

Executive Superior Suite

1 King bed
50m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hot Spring Suite (2 Beds)
8

Hot Spring Suite (2 Beds)

2 Single bed
35m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Taihu Grand Suite
10

Taihu Grand Suite

1 King bed
153m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Taoyou Twin Room
8

Superior Taoyou Twin Room

2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Special Queen Room
7

Special Queen Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Garden Hot Tub Suite
10

Executive Deluxe Garden Hot Tub Suite

1 King bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.6/5
Very Good
2025 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.6
Average for similar properties in Suzhou
Most Mentioned
z‍h‍u‍r‍j‍0‍0‍7
March 7, 2025
整體上不錯
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
The worst part is the front desk. I gave the front desk 0.5 points for service. It felt like it was hard to say more than one word. As a front desk of this kind of hotel, it is the worst among the same level or even sub-level hotels I have stayed in. At first, I thought it was exaggerated when I saw the reviews, but I realized it was not exaggerated at all when I went there. I would like to praise the room cleaning aunt and the breakfast buffet restaurant staff. They are very enthusiastic, especially patient and careful to our family with children. They deserve praise 👍The plum blossoms in the hotel are also blooming in this season. The environment is very good, there are not many people, and it is very comfortable to play.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2025
設施:棒棒噠 衞生:乾淨的 環境:必須好 服務:很好
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N‍u‍l‍i‍d‍e‍n‍i‍u‍m‍a
February 26, 2025
房間乾淨整潔,沒有一點灰塵,大浴缸完美極了,我們去了户外温泉,有點小失誤,拖鞋臟臟的 ,還有一些人體的味道,水裡有頭髮。
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Z‍h‍o‍n‍g‍g‍u‍o‍d‍i‍f‍a‍n‍g‍m‍e‍n‍g‍c‍h‍a‍n‍g‍j‍u‍n
February 25, 2025
酒店很大,帶小朋友友好
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Y‍u‍a‍n‍y‍a‍n‍g
February 23, 2025
非常不錯,非常不錯
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n‍o‍v‍a
February 22, 2025
天氣很冷,臨時起意週五晚上兒子補完課就開車來泡泡温泉🫧辦理完入住到房間發現空調燈都已經開好了,非常貼心。衞生間的裝修挺新的,而且非常乾淨。院子裏的按摩大浴缸泡起來也很舒服。送的下午茶由於是晚上到的第二天還給打包帶走,服務也很好。這個冬天應該會多來幾次了。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2025
過年的時候去的,雖然人多但是服務好,以後還會光顧
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2025
吃住玩,遛娃好去處
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Services & Amenities

Hot Spring
Children's Playground
Indoor swimming pool
KTV
3 Restaurants
Kids' Club
Multi-Function Room
Chess/Cards Room
Fitness Room
Meeting Room
3 Restaurants
太湖诺富特·食宜餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 10:00-21:30
苏州太湖诺富特温泉酒店·美食吧
No additional info available
三德大酒店-户外咖啡座
No additional info available
More Amenities
Internet
2 Swimming pools
Outdoor swimming poolTemporarily closed
Indoor swimming poolAdditional charge
Parking
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
HeightFee
Children under 1.4m in height
Free
Children over 1.4m in height
CNY 128.00 (approx. CAD 25.42) per person
Adult
Buffet:CNY 128.00 (approx. CAD 25.42) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 169
The Novotel Suzhou Tai Lake Santeh is located between Dongshan Mountain and Xishan Mountain within close proximity of Taihu Lake. 

There are three restaurants offering Cantonese, Western and Japanese cuisines. This Suzhou hotel also has a banquet hall large enough to hold 300 people.

Those with leisure time may choose not only from various indoor facilities including fitness facilities, but also from various outdoor facilities including a tennis court.

Frequently Asked Questions

Does Novotel Suzhou Tai Lake Santeh have breakfast?

Yes, Novotel Suzhou Tai Lake Santeh have the high-rated breakfast including: Western, Chinese.

What times are Novotel Suzhou Tai Lake Santeh check-in and check-out?

Novotel Suzhou Tai Lake Santeh check-in time is 15:00 and the check-out time is 12:00.

What is Novotel Suzhou Tai Lake Santeh cancellation policy?

The cancellation policy for Novotel Suzhou Tai Lake Santeh varies depending on the type of room and booking conditions.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh?

Prices at Novotel Suzhou Tai Lake Santeh change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Novotel Suzhou Tai Lake Santeh?

The closest airport is Sunan Shuofang International Airport, and it is about 52 mins from hotel by car (44.7 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Novotel Suzhou Tai Lake Santeh?

Yes, Novotel Suzhou Tai Lake Santeh offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.

What are Novotel Suzhou Tai Lake Santeh nearby landmarks?

Novotel Suzhou Tai Lake Santeh locates at the center of Suzhou. The nearby landmarks include Suzhou Wuzhong Taihu Tourist Area, and it is 5.0 km from your search (straight-line distance).

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport44.71KM
Nearest Train StationSuzhou New Area Railway Station
Distance to Train Station28.04KM
Nearest Metro StationXukou
Distance to Metro Station5.48KM
Average Price FromCAD186
Hotel Star Rating5