Hotels Near Kidz Zoo in Sydney

Firstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.

Over all excellent on most other aspects of our stay. Outstanding selection of breakfast foods and beverages. Evening meal took longer than expected due to staff shortages. My lamb evening meal was a little under cooked, but the staff member was only too happy to have that addressed.

Service was excellent. The girl at counter recommended a 2 bed room as I booked a king bed room for me and 2 kids. Also suggested to escalate to a room with view to Opera House. Best choice ever. Delicious view. My kids love the experience.

The size of the room was stated when we booked, so no surprises there. Most importantly the room was clean. All staff were very friendly. The atmosphere is sometimes what 'makes a place' & this was the case for us. I'm sorry I didn't ask your name, but the barista rostered on the morning of Saturday 25th March 2023, you're amazing, not only do you make magnificent hot chocolate & my partner said your coffee was also fantastic, but your 'people skills' are exceptional!! Ibis Barangaroo is lucky to have you :-) We were also surprised to find the 'Archibald' exhibition on the hotel premises, we really enjoyed this & over two mornings saw many customers smile at this experience also. This gallery certainly complimented our stay, well done to all involved.

Have always been staying there. Good place especially d counter staff on 4 Jun 24 @ 1715pm. Always helpful ...takes d extra mile to ensure We were comfortable with our stay. Both duty staff. A lady n gentlemen. Thank you n Great Job.

It was totally a good choice staying here for 7 nights, easy access to train station and walking distance to touristic places. Variety Restaurants nearby walking distance nearby from fast food to Asian choices. Love it a lot. Definitely will come back for stay next travel to Sydney

We stayed for two nights at the end of May. Our room was quiet & clean even if in need of a refurbish, which presumably, going by the building works going on, is in progress. The building works didn't impinge on our stay at all. Our breakfast (which was included in our room rate), was surprisingly good. The area it was served in was very clean and bright. We found all the staff to be pleasant. Being able to checkin & checkout on line made things move quicker, especially the checkout. The cost of accommodation in the city is very high so we were pleased that Song Hotel was a bit more affordable to us.

I stayed at the hotel for 2.5 weeks during one of the busiest times in Sydney. The rooms were cleaned daily. The staff exceptional. The manager on duty incredible. I had a few hiccups as any traveller would at any hotel but once mentioned by me to the staff they without hesitation went beyond to ensure my stay was perfect. It isn’t the most glamorous or biggest or even the most sophisticated place but it was perfect for a solo guy like me travelling in Australia for Mardi Gras and site seeing. Other friends of mine ran into numerous problems beyond my challenges at other big chain hotels but this little place kept me going and made me very happy. I’d return anytime. It’s location is perfect for site seeing and a overnight sleep or daytime nap. Thanks to all the staff there that were amazing. See ya again soon I hope!

Hands down worst nights sleep Ive ever had away from home. I arrived late from an interstate flight. The code I was given to get into the front door didn’t work. I tried half a dozen times. It was night, I was a solo small female and tbh I was starting to feel a little scared. Fortunately someone walked out of the building and let me in. The code to key collection worked and I went upstairs to my room. Now if u have heavy luggage this is not the place for you. Think European hotels with no lifts! Same same! The room itself was nice. Bathroom and toilet are not part of your room. It’s a seperate room. For everyone! Shared. That’s fine unless you get a case of bali belly! I guess this is all due to the age of the building. Renovated and lovely mind you. Problem I had is the bathroom was the door next to my bedroom and with a two inch gap under my door my room was excessively noisy with the opening and banging of all doors and especially the bathroom. That door was on constant rotation. Then I could hear the shower going. All up I think I got no more than 2-3 hours sleep. Only choice is bring ear buds or the hotel should provide them complimentary! Worst night sleep I’ve had in any hotel across the globe. Room was very clean, as were the amenities, staff seemed lovely. In daylight area felt fine. I suspect rather alternative and trendy bring a non Sydneysider myself. At the price and cleanliness I’d recommend but bring good quality ear buds!

This was our second stay at quest woolooware bay. The hotel is new, clean, fully equipped and couldn't be more convenient for a night at the footy. We've stayed in 2 different studio apartments, both with views and spacious. Cannot fault anything except for the air con/extraction vent being a bit on the noisy side and navigating the carpark on game day and up the steep ramps does require care and concentration. Not a deal breaker though! Definitely will stay again.