Hotels Near Shelly Headland Upper Lookout in Sydney

This is one of the most luxurious hostels you could stay in. It is beautifully designed, but in the dormitories they will never look like the photos unless you are the only one in there (or the other people staying in there are really tidy with their possessions!). This is the definition of the meme: expectation vs reality. The private room is incredible, it felt like a hotel room - just without an ensuite. Breakfast was fine, but disappointing. Beggars can't be choosers; but, why was there no fruit? Your options were tea and coffee, toast and cereal - that was about it. That staff were competent and helpful regarding matters of admin, but not as friendly and chatty as other hostels I have stayed in. Cleaning could be improved. Down the side of my dorm bed there were used Cotton Buds, tissues, and other detritus which was not pleasant when checking nothing had fallen down the side of my bed before checking out. The Goki experience was unique and modern, somewhat of a fan of that over keycards or keys. Overall pretty good, but don't expect the most social experience - if you are a solo traveller after making friends, there are better hostels I would recommend over this one. If you are travelling as a couple or with friends, this would be great.

I stayed at the hotel for 2.5 weeks during one of the busiest times in Sydney. The rooms were cleaned daily. The staff exceptional. The manager on duty incredible. I had a few hiccups as any traveller would at any hotel but once mentioned by me to the staff they without hesitation went beyond to ensure my stay was perfect. It isn’t the most glamorous or biggest or even the most sophisticated place but it was perfect for a solo guy like me travelling in Australia for Mardi Gras and site seeing. Other friends of mine ran into numerous problems beyond my challenges at other big chain hotels but this little place kept me going and made me very happy. I’d return anytime. It’s location is perfect for site seeing and a overnight sleep or daytime nap. Thanks to all the staff there that were amazing. See ya again soon I hope!

The location is unbeatable. It’s in the middle of CBD and only 10 min walk to circular Quay. We did not stay in the heritage room, instead, we chose the tower room. TBH, we expected nicer interior design. The furniture gave us an IKEA feel. Fullerton in both Singapore and HK is very nicely done. When we turned on the hot water for either shower or bath, it makes a screeching noise sometimes, which was not pleasant to hear. Anyway, the room is clean and the cleaning ladies were very nice and friendly. The breakfast was good too. Overall, the staff were really good!

The hotel is centrally located making it easier for me to explore the nearby attractions both by foot and public transport. The train station, bus stops and metro stops are within 5-10 minutes of walking distance. The room was very clean, also had the facilities to wash my own cups and plates thanks to the in-room dishwashing sink (in addition to the bathroom sink). It also had a microwave oven in the room which was useful. A good supply and variety of tea in addition to instant coffee. Room service for food was also great. Had one of the fastest and smoothest check-ins and check-outs in recent times. Overall, very happy with the services.

Amazing stay! We stayed over the new year and it was in ideal walking distance to opera house and bridge, around half an hour! Lovely staff and room was made up with fresh towels everyday, the toilet was next level...it had a remote control and different settings! Overall great stay and would recommend, we even got a complimentary box of chocolates from them to celebrate the new year which I thought was a lovely touch and much appreciated

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

front desk staff is good. however the service request is not done. And one of the light inside the room is not working.

Clean hostel with friendly staff. Rooms were spacious with large lockers for each occupant and personal plugs and bed side lights in a great position. Showers/toilets on each floor and I never had to wait to use them. Downside is that you can hear the music from their basement club even on the 6th floor until late into the night. Didn’t bother me as I was only there a few nights and I managed to get enough sleep. Kitchen is WAY too small for amount of guests in the hostel. The social events put on by the hostel were a good way to meet people as a solo female traveller.

It was quite expensive for the service. The staff were not very welcoming but pleasant enough. The highlights are you are camping on the harbor and the view is very pretty. At sunset the very large bats come out which is quite cool to see but they are very loud with each other. Here is somethings you should know. Both eateries close at 430 pm so plan accordingly for dinner. If you get the package that includes electricity it’s only on from 6pm-6am. The waterway is very active until dark then the row teams start at 0500 it might have been earlier but their coaches are very loud and aggressive. What a way to wake up. It was nice just manage your expectations.

Firstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.