yacoub X
August 18, 2024
I booked a room with a Mountain View for two nights to celebrate my girlfriend’s birthday. When i booked i choose (one bed) However, upon arrival, I was given a room with a parking view and two separate beds. When I requested a change, she told me i can do nothing for u we dont have another rooms and she called someone to make the bed together i was like okay ( cant be worse) then i asked to change blanket because it’s was for one bed it’s so small for couple when i ask for big blanket , they told me we cant give u big blanket without any reason they told me sorry i cant help u , so each of us are using one blank it’s the worst hotel and service i have ever seen i dont understand how it’s has 4 stars and such amount of money for this service ( i dont care about spa and pool u can stay there 3 hr max but you have to spend 7 hrs in comfortable bed i don’t recommend it at all