300 meters northwest of Mataoci Valley, Mount Taishan Scenic Spot, Tai'an/Daiyue District, Shandong, China, Daiyue District, Tai'an, Shandong, ChinaView Hotel Details
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Rezen Hotel Taian Guest Reviews
4.7/5
Outstanding
588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(588)
Positive reviews(577)
Reviews with photos/video(212)
Classy environment(186)
Delicious breakfast(54)
Garden view(33)
Perfect for kids(30)
Friendly front desk staff(25)
Close to scenic area(22)
Has facilities for children(16)
Tasty restaurant(15)
Negative reviews(11)
Lovelybird
Shanju parent-child duplex suite
Stayed in Feb 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The staff and people around are extremely friendly, creating a warm atmosphere in a lovely place. This is my second time stay with my friends, we booked 4 rooms and the hotel arranged transportation for us from Mount Taishan bus station, picking us up and dropping us off. The driver was helpful, and the manager Mr Wu was very supportive. They are always ready to assist your need . Additionally, the breakfast was enjoyable, and the dining area staff were welcoming. We enjoyed lunch & dinner . Definitely we will stay there again ..
Response from Property: Dear guests, Hello! Your satisfaction is our greatest contribution, thank you for your hospitality and our authorized service, very much looking forward to you and your friends to visit again!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2024
Couples
13 review
4.5/5
Great
Posted on Mar 28, 2024
Great facility and would be even better with better trained staffs
Response from Property: Dear distinguished guests, I am sorry that this check-in experience did not meet your expectations. Your comments on our hotel will help us continue to improve the experience of our guests. For the training of service personnel, we will strive to actively deepen the training. Thank you for your valuable comments. Looking forward to your visit again. Thank you.
Anonymous User
Superior Room (Double Bed)
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel environment is very good, the service is thoughtful and enthusiastic, it is very close to the scenic spot, the room is not big but clean and tidy, a good experience. There is a fruit platter when you check in, it is recommended to stay.
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are happy to hear that you are satisfied with the location and environment of the hotel. We are proud to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!
Moge72
Superior Room (2 Beds)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is very clean, the decoration is also very exquisite, the environment is beautiful, and the surroundings are quiet
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at our Xiyuan Shanju Licheng Hotel and giving us such a high evaluation. We will continue to work hard to provide you with a better stay experience. Sincerely look forward to your visit again and wish you all the best!
iiimayday
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
11 review
3.5/5
Posted on May 3, 2024
The room is average, and we stayed on the shady side, with basically no light. However, the hotel's landscape garden is large and unique. It is a pleasure to walk in the yard after dinner. The room hygiene is average, with a lot of dust under the bed. The children walked in socks, and their socks turned black after a while, so we need to pay attention to this. The dining is average, not special, but it's okay.
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Response from Property: Dear guest, we are sorry that this stay did not meet your expectations. Your new perspective on our hotel will help us continuously improve the guest experience. We will work harder to improve hygiene issues, strengthen training, and strive to bring you and other guests a better stay experience. We look forward to seeing you again! Thank you.
Niuniudehuanxiang
Deluxe Family Friendly Loft (Kitchen)
Stayed in Mar 2024
Family
13 review
3.3/5
Posted on May 2, 2024
This is the second time I stayed at this hotel. I thought it was good the first time, but I came the second time. As a result, the hygiene was terrible. The sink was full of dirty debris and hair. There was toilet paper and a lot of dirt and hair in the ocean ball pool in the slide room I booked. I was speechless. I went to the front desk. The front desk service was good and changed our room in time. But to be honest, the first dirty room left a big shadow on us. The ocean balls in the second room were all filled with pokers left by others. I can imagine whether anyone cleans the ocean ball pool regularly. I couldn't even see things like pokers in it. In short, I probably won't come to this hotel again unless there are special circumstances.
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Response from Property: Dear guest, we are sorry that this stay did not meet your expectations. Your new perspective on our hotel will help us continuously improve the guest experience. We will work harder to improve hygiene issues, strengthen training, and strive to bring you and other guests a better stay experience. We look forward to seeing you again! Thank you.
Parkjspace
Deluxe Business Suite
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I went on a family trip. I highly recommend it.
The room is spacious, has a nice view, and the staff is friendly.
The breakfast buffet was okay, and I wasn't expecting the dinner order, but it was quite delicious.
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Response from Property: Respected guests, hello! Thank you for staying at Gyewonsanjulijeong Hotel. And sharing your stay experience with us. We are all very happy to know that you are satisfied with the hotel's geographical location and environment. We cannot forget you. A place that can bring you memories that you never had before is something we can be proud of. Hello, esteemed guest! Thank you for staying at Gyewonsan Julijeong Hotel. And sharing your experience of staying with us. We appreciate your understanding of the hotel's geographical location and environment. We are all very happy to hear that you are satisfied. Being able to bring you unforgettable memories is something we can be proud of. We sincerely look forward to your return visit. We hope everything goes well!
Yiwen
Guestroom - Double Occupancy (Double bed)
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 6, 2024
The room was average, the bathroom design was not very reasonable, the three doors were a bit awkward when opened. But the breakfast in this hotel was good, the attitude of all the service staff was very good, and they drove us to the entrance of Taohuayu for free, and the driver was very enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are very happy to know that you are satisfied with the location and environment of the hotel. It is our pride to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!
Guest User
Deluxe Family Friendly Loft (Kitchen)
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is very good. I booked a parent-child room with a slide in the room. My children loved it very much. The location of the hotel is right next to the entrance of Mount Tai Scenic Area, which is very convenient. It is the best choice for travel and accommodation in Taishan. 
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are very happy to know that you are satisfied with the location and environment of the hotel. It is our pride to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!
Lanxiaoyu
Superior Room (2 Beds)
Stayed in Feb 2024
Couples
4 review
4.5/5
Great
Posted on Mar 31, 2024
Everything is good. The only thing I hope the hotel can improve is that there is no hook in the room or bathroom. The walls are bare. There is no place to hang travel bags and towels. There is only a small table in the room, and there is no place to put things. This is a problem that should not exist in a high-end hotel. The murals and Taishan stone in the lobby are very beautiful and high-end! There is a foot spa in the hotel. It is very necessary to do it after climbing the mountain, otherwise you can't walk the next day.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are very happy to know that you are satisfied with the location and environment of the hotel. It is our pride to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!
Gugangxunmeng
Superior Room (Double Bed)
Stayed in Feb 2024
Couples
31 review
4.5/5
Great
Posted on Mar 20, 2024
Let me talk about the advantages first: the hotel is a newly opened hotel under construction, the environment in the park is very beautiful and comfortable, the night view light show is very beautiful, but children's entertainment facilities need to be added, the hotel also has a free mountain shuttle bus, the front desk and service staff are very enthusiastic, and the breakfast is also very rich!
Disadvantages: When I first opened the door of the room, there was a strong sour smell and a strong smell of air cleaner in the room. I believe you want to use air cleaner to cover the sour smell. It is recommended that you do not let guests stay in this situation in the future. Moreover, the window is very small and feels very depressing! Because this is the first impression of entering the hotel room, it is very bad! Of course, I explained the situation to the front desk and changed a room smoothly! The room I changed has two windows, which makes up for the feeling of depression caused by one window! The bed is very large, but the mattress alone is very soft, giving people the feeling of collapse, uncomfortable! The furnishings in the room are very simple and not warm enough. It is recommended to add some soft decorations to layout the space so that guests feel warm when they enter the door! The washbasin is uncomfortable to use. You can try to wash your face. It is very inconvenient! Xiaodu is not smart enough, and cannot open and close the curtains and air conditioner by voice control. It feels a bit empty. It is recommended to connect Xiaodu to an uninterruptible power supply so that guests can call her in time when they enter the room! Also, the TV cannot cast the screen! The air conditioner will be cold at 26 degrees at night. It seems that the air conditioner does not work at this temperature! In short, for my personal feeling, your hotel lobby should be a temporary transition, and the room should also be a temporary construction, because after entering, it feels very simple, casual, and has no characteristics! After all, it is still under construction. This is understandable, but the hotel should also take the guests' impression of the hotel into consideration! Spend more time in the room! Before going to your place, I stayed in: Moyu Ciyue, and Kaiyuan Mingdu. You are not far away and are all five-star listed! I hope it will get better and better! I may go again in a few days and then make a review!
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that this stay did not meet your expectations. Your new perspective on our hotel will help us continuously improve the guest experience. We will be more careful to rectify the odor in the room and the sink. We have dealt with the odor in a timely manner. Thank you for your questions. We will actively correct them and strive to bring you and other guests a better stay experience. Looking forward to seeing you again! Thank you.
Guest User
Superior Room (Double Bed)
Stayed in Feb 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 22, 2024
I booked two rooms at the same time. I will review it again for points. The content is based on the previous review of the standard room. The room is relatively new and has a bit of smell, but the service is good. The lady at the front desk and the person in charge are very enthusiastic to solve the problem.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that this stay did not meet your expectations. Your new views on our hotel will help us continuously improve the guest experience. We will be more careful to rectify the odor and insect problems in the room. We have dealt with the odor in a timely manner and have strengthened the disinfection of insecticides. Thank you for your questions. We will actively correct them and strive to bring you and other guests a better stay experience. Looking forward to your visit again! Thank you.
Guest User
Superior Room (Double Bed)
Stayed in Feb 2024
Other
48 review
5.0/5
Outstanding
Posted on Mar 19, 2024
I stayed in the original room because I recognized the high cost performance of the hotel yesterday. It is not easy to have such a high-end brand at the foot of Mount Tai. I hope the hotel will continue to operate and let more guests appreciate the uniqueness of Mount Tai.
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6/9
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are very happy to know that you are satisfied with the location and environment of the hotel. It is our pride to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!
FEEL-yongyuan
Creek Garden Cloud Stream Villa
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Mar 17, 2024
It is at the foot of Taohuayu Mountain, just a stone's throw away from the tourist distribution center. The hotel also provides pick-up and drop-off services. The hotel service is first-class. What is surprising is that there is a small hill in the yard that can be climbed. If you come in April or May, I believe it will be more beautiful
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Response from Property: Dear guests, hello! Thank you for choosing to stay at Xiyuan Shanju Licheng Hotel and giving us a 5-point praise. Your affirmation and encouragement are the source of our continuous progress. We will continue to work hard and welcome you to visit again. I wish you a pleasant journey.
Anonymous User
Superior Room (2 Beds)
Stayed in Jan 2024
Family
8 review
4.5/5
Great
Posted on May 4, 2024
The hotel has many room types, from standard rooms to single villas. The environment is good and the service is warm. Since the room I booked on Ctrip is a little small, I temporarily changed to a larger room after arriving at the hotel. I am very happy
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xiyuan Shanju Licheng Hotel and sharing your stay experience with us. We are very happy to know that you are satisfied with the location and environment of the hotel. It is our pride to bring you unforgettable memories. We sincerely look forward to your visit again. Wish you all the best!