GreenTree Inn (Tai'an High-speed Railway Station Lingshan Street) Reviews

Response from Property: Dear guests: hello! Thank you for staying at GreenTree Inn High Speed ​​Railway Station Hotel. I am very grateful to see that you gave us a review in spite of your busy schedule! I hope you are satisfied with the services we provide you, and I hope that you can give us feedback as soon as possible if you have any questions during your stay! For all the guests staying in our hotel, you only need to go to the store to experience our goal and let the guests return with satisfaction! It is what we should do to provide guests with warm, efficient and considerate services. Our hotel has a quiet and bright lobby, a rich variety of breakfasts, spacious, bright and clean rooms, and the location of the hotel is also very easy to find. It is located in the high-speed rail new area, adjacent to The high-speed railway station is very close to Wanda Plaza, Aegean Shopping Plaza, Tai'an Old Street, Tai'an West Lake Scenic Area, etc. GreenTree Inn High-speed Railway Station Hotel creates a safe and worry-free living environment, and we are destined to meet you unexpectedly, because of your Affirmation and blooming are more beautiful! Satisfaction is just the starting point, surprise and touch are our pursuit! Looking forward to seeing you again!

Response from Property: Dear guest: We are deeply sorry to see your description of feelings! You will not be able to leave with satisfaction! Regarding your above question, I can understand your mood, but we must also respect the facts and describe it! First: The hotel is located in Taishan Yunji Commercial Street. There are not only many large supermarkets and restaurants, but also a 100-meter walk from the scenic spot. Second: The problem of unclean rooms. After the room attendants have cleaned and disinfected each room in our hotel, each room will be checked and accepted by the room foreman and then verified by the room manager before it can be sold. If there is anything that makes you dissatisfied, what do you think? Unclean areas can be pointed out specifically and clearly and we will rectify them immediately. Third: How to use the washing machine in the laundry room (the instructions for use are clearly marked: the quick wash and dry function only takes 40 minutes to clean and dry). The function you choose is: the cleaning function. This is cleaning, not drying! When you reported to the front desk that the clothes needed to be dried, we immediately considered that you were busy at work and asked you if we could hand over the clothes to dry cleaning for you to ensure your satisfaction. However, you refused both times and even returned the goods. After the room, we also asked if cleaning was needed again and said that you can call us at any time to make your request or leave your problem to us to ensure your satisfaction! Sincerely thank you for your recognition of our services!